Staff Training Development 7 Slides to Illustrate our

Staff Training & Development 7 Slides to: Illustrate our approach Define our terms of reference Discuss e-learning and the LMS August 2007 Training Management G. Morey – Learning & Performance

Influencers of Learning Measurable change in performance requires a learning infrastructure. Performance ∆ Delivery Modalities At the center lies the goal of learning: Changing in performance. Instructional Content STRATEGIC PHILOSOPHY Each concentric circle outward shows its encompassing influence to all preceding layers. August 2007 Training Management G. Morey – Learning & Performance

Building Foundations Building a learning infrastructure is a systemic decision-making process built on the strategic foundation. The philosophy informs the content, the content informs modalities, modalities impact how changes in performance are achieved. ∆ Performance Delivery Modalities Instructional Content STRATEGIC PHILOSOPHY August 2007 Training Management G. Morey – Learning & Performance

Modality vs. Channel Examples of Each Learning Modalities: • Instructor-led training (ILT) • Text books • Self-paced, dynamic • Collaborative work • Mentoring • Self-paced, passive August 2007 Communication Channels: • Expert, formal delivery • Print • Peer-to-peer • Television • Internet (“E-Learning”) • Radio • Expert, informal delivery Training Management G. Morey – Learning & Performance

Modality vs. Channel Multi-Modal approach within a channel Learning Modalities: • Instructor-led training (ILT) • Text books • Self-paced, dynamic • Collaborative work • Mentoring • Self-paced, passive August 2007 Communication Channels: • Expert, formal Delivery • Print • Peer-to-peer • Television • Internet (“E-Learning”) • Radio • Expert, informal delivery Training Management G. Morey – Learning & Performance

Multi Channel Learning Multi-clannel learning is when more than one channel is used as a means to affect performance. Expert, Formal Delivery The more channels used the “Richer” the learning environment. Your channel choices affect modal variety. Multi Channel Rich Learning Printed Matter Multi Channel Other Channels Similarly, a channel is most effective when many modalities are employed. August 2007 Training Management G. Morey – Learning & Performance

The E-Learning Channel Live Virtual Classroom The internet itself is no more a delivery modality than an empty room. Like a room, the internet provides a place from which numerous modalities can be delivered. Self-Paced, Passive Recorded Virtual Classroom (e. g. a Pod Cast Brief) Rich Content, E-Learning Collaborative Work Self-Paced (Active) Online/ Downloadable Documents August 2007 Training Management G. Morey – Learning & Performance

Gina Morey Leadership in Training and Development (213) 448 -8603 August 2007 Training Management G. Morey – Learning & Performance