STAFF REINDUCTION TRAINING YMCA Code of Conduct POLICY

STAFF RE-INDUCTION TRAINING

YMCA Code of Conduct POLICY

YMCA Code of Conduct • YMCA promotes a positive work environment for our people, as well as positive relationships with our customers and communities. • This cannot be achieved without appropriate conduct being displayed, encouraged and enforced amongst our people. • We treat everyone with respect and courtesy • We act in accordance with the YMCA’s mission, vision, and values • We abide by all relevant policies, procedures and guidelines extends beyond our working hours and physical workplace in many circumstances, and comply accordingly. This includes our conduct at work functions, on Social Media, and with work associates. • We act with honesty, integrity and probity, and in accordance with this Code, Australian laws and legislation

Safeguarding Children & Young People What does Safeguarding Children and Young people mean to you?

Key SCYP Principles Things to encourage: • If you see something, say something (to your manager) • Regular and open discussion about SCYP at the Y • Report any pre-existing relationships

Key SCYP Principles We must not: • Be alone with a child (unless within the scope of the program) • Have inappropriate or unnecessary physical contact • Have personal/private direct communications e. g. don’t be friends on Social Media Look out for each other and remind each other. Talk to your managers when a breach occurs

Positive Behaviours – Physical Interactions with Children 1. 2. 3. 4. Remember your professional boundaries Use your professional judgement Avoid common misconceptions You can use physical contact as a form of acknowledgement 5. Consider what different cultures consider appropriate physical behaviour 6. Keep a clear head when faced with a difficult decision

SCYP POLICY PROCEDURE

EMERGENCY MANAGEMENT PROCEDURE

EMERGENCY TYPES MAJOR - EVACUATION REQUIRED Centre wide evacuation is required when people are at serious risk. The following codes represent potential hazards that will require an evacuation: Red Fire and Smoke Yellow Internal Emergency Black Personal Threat Brown External Emergency Purple Bomb Threat Blue Medical Emergency

Warden system Chief Warden (White Cap) Duty Manager Deputy Warden (White Cap) Duty Manager Discretion (Senior Staff) Area Wardens (Yellow Cap) Rostered Area Staff Assistant Staff

YOUR ROLE • Contact the Chief Warden and alert them of a potential or real emergency • If the Chief Warden deems it necessary to evacuate they will determine the most appropriate assembly point and commence evacuation procedure. • Collect the Evacuation Pack – Put on the gear and run through the checklist – Report back to the Chief Warden with your completed checklist • Proceed to designated evacuation point • Await further instructions from the Chief Warden

EVACUATION POINTS

BULLYING AND HARASSMENT POLICY

Bullying & Harassment • The Y is committed to providing a safe workplace for all, where bullying and harassment is not tolerated.

Bullying & Harassment • Bullying & Harassment includes a range of repeated unacceptable behaviour, which – Intimidates – Threatens – Discriminates

Bullying & Harassment • What isn’t Bullying & Harassment? – Performance & disciplinary matters held in line with organisational policy. – General operational matters relating to the needs of the business. – Requests to perform other reasonable duties in line with Position Descriptions

Bullying & Harassment

Bullying & Harassment • Speak to you Supervisor • Speak to your Manager • Contact Officer Network

Social media 1. Bullying and Harassment is not tolerated at the YMCA, including through any avenue online. 2. All YMCA Victoria employees and volunteers must follow our Code of Conduct. This includes our behaviour online. 3. YMCA Victoria employees must not engage any child or young person through any avenue online.

4 things to remember 1. 2. 3. 4. Be aware of your audience Be wary of what you discuss Respect your peers Be clear on who you’re representing

OCCUPATIONAL VIOLENCE POLICY

Occupational Violence The YMCA is committed to the provision of a safe environment free of occupational violence and aggression. We take a risk management approach to preventing and managing incidents of occupational violence and aggression in our centres.

Occupational Violence The response taken will depend on the nature and severity of the incident. Xx things to remember: • De-escalate the situation; this may include seeking support from other staff, using verbal and distraction techniques, asking the person to leave or retreating to a safe place. • Escalate the incident; as per the Incident Management procedure. • Record the incident; as per the Incident Management procedure.

Occupational Violence Minor Incident Examples – Not following pool rules, swearing etc. Action: Major Incident – Examples -Abuse of staff member or other patrons (including swearing, threats, intimidation) Action: Immediately call 000. These calls should never be cancelled even if the offenders have left the centre. Knox Leisureworks YMCA

MANUAL HANDLING

WHAT IS IT? “Any activity requiring the use of force exerted by a person to lift, push, pull, carry or otherwise move or restrain any animate or inanimate object” Occupational Health and Safety Regulations Manual Handling 2007

WHO IS AT RISK? Because most jobs involve some form of manual handling most workers are at risk of manual handling injury. Not all tasks are hazardous, however around a quarter of all workplace injuries are caused by manual handling.

CONSIDER THE FOLLOWING • How often you perform the manual handling task. • How long it takes you. • Whether bending, twisting, stretching or reaching is involved. • The weight of the object. • How far you have to carry the load.

ALSO CONSIDER • • • Layout and condition of the workplace Organization of the work Your skill and experience Mechanical Aids The Nature of the object

HOW TO MINIMISE RISK OF INJURY • Change the task • Change the object • Change the workspace • Change the nature of the work • Use mechanical aids

Don’t forget to ask • • Do I really need to lift this? Can I change the way it is done? Can I lift with a mechanical aid? Can I get someone to help?

COVIDSAFE

COVIDSafe Commitments 1. Temperature scanning. All staff, visitors and patrons will be scanned upon entry to the facility. If someone displays a temperature of 38°C, they will be politely asked to leave. 2. Social distancing requirements. A distance of 1. 5 metres between people will be required throughout facilities and programs. All spaces within the facility need to be measured and 4 metres squared restrictions per space will be enforced. Seats and equipment should also be removed to ensure social distancing. 3. Signage and instructions. All sites will need to display the provided signage and instructions on how staff and customers can be COVID-Safe throughout the facility. Hygiene signage and floor, seat and bench decal stickers will be installed to assist patrons and visitors will physical distancing requirements.

COVIDSafe Commitments 4. Increased hygiene and cleaning. Where required all staff, visitors and patrons will wear a mask within Y facilities. There will be hand sanitiser available at entry and exit points, as well as in high touch point areas and areas of high traffic. All sites will increase cleaning, with regular touch point cleans and 24 -hour facility cleans. 5. Training for staff. All staff will need to complete the Department of Health COVID-Safe training, as well as additional training provided by YMCA Victoria. You will have received an email from Human Resources outlining what training needs to be completed prior to returning to work. 6. Process for a confirmed case. In the event of a confirmed COVID-19 case, must follow the eight-step plan in place to ensure reporting, tracing and cleaning occurs before the facility reopens. Everyone who enters our facilities will have their details recorded to assist with case tracing.

COVID Safe Plan

Masks & Face Coverings All staff are to wear a face mask on entry and exiting the facility and during their shift - unless they have a Lawful exemption EXCEPTIONS Lifeguards, Customer Service & Duty Managers – v If wearing a mask affects your ability to supervise the pool v If wearing a mask affects your ability to communicate important safety messages Swimming Teachers & Swim Coaches v Masks are not required to be worn whilst teaching in the water. They must be worn at all other times in the center Aqua Exercise Instructors v Masks are not required to be worn whilst instructing but must be worn at all other times in the center Group Fitness Instructor v Masks are not required to be worn whilst instructing but must be worn at all other times in the center

Masks & Face Coverings • Single use masks are available for all staff. • Single use surgical masks are required for performing first aid. • Staff may wear their own reusable face mask while working, but they must be neutral colours (preferably black or grey) and contain no graphics or prints Procedures- Fitting a Face Mask Wearing a Face Cover Recreation Facility Knox Leisureworks YMCA

What to do if you feel unwell • Stay home, do not come into work • Notify your supervisor as soon as possible before your next shift • If you have any of the symptoms of COVID-19, however mild, you should seek medical advice and get tested. Testing – Procedure

Thank you!