SSA and OCSE Making Waves in Collections for

SSA and OCSE Making Waves in Collections for Our Children ERICSA 2011 Atlantic City, New Jersey May 25, 2011 1

SSA can identify • Disabled persons receiving SSA Title II benefits, including dependent children and spouses • Retirees receiving Title II benefits • Persons receiving Supplemental Security Income (SSI) • Incarcerated persons • Deceased persons 2

Where does the FPLS find a disabled obligor ? § SSA/SVES Title II (Retirement, Survivors and Disability Insurance) § § § Recipient’s name, SSN and DOB Claimant/beneficiary ID Claim status (paid, suspended, denied) Payment amount District office address to send IWO Suspensions may be temporary Denied claims may be overturned on appeal Send IWOs on suspended and denied claims Did you know Title II data is available for children?

Where else does the FPLS find a disabled obligor? § SSA Title II Pending File § § Send IWO – ASAP! Claimant name, SSN and DOB Claimant address Claim type District office address for IWO States should send the IWO in case benefits are awarded; make sure IWOs are filled in properly for current support and for arrears applied to any lump sum Automation = $$$$ Send the Option Form to get the Title II Pending Claim file!

Where else does the FPLS find a disabled obligor? SSA/SVES TITLE XVI (Supplemental Security Income) § § § § Claimant’s name and DOB Claimant address Claim type Payee information Benefit amount SSI cannot be garnished Should be factored into case actions Assists with locate How does your state proceed with a case when the obligor receives SSI? Periodically review SSI cases

Is the obligor at retirement age? § SSA/SVES Title II (Retirement, Survivors and Disability Insurance) § § Were you getting wage records but they stopped? By submitting a SVES locate request, you’ll know whether the obligor is now getting retirement benefits from SSA AND, you’ll get the district office address to send an IWO What other sources do you use to identify retired obligors? Are there in-state sources? Send the Option Form to get SVES proactively for NCPs, CPs and children! 6

Where does the FPLS find obligors who have applied for retirement? § SSA Title II Pending File § § Send a locate request for obligors 62 or older If you signed up for Title II Pending claim matches, you’ll know proactively when the obligor files for retirement benefits! SSA sends a match immediately through the FCR By sending the IWO you’ll make sure money goes to the family from the first benefits payment Send the Option Form to get Title II Pending Claim file! 7

Could the obligor be incarcerated? § SSA/SVES Prisoner record What other source does your state use to locate incarcerated obligors? Does your state obligate incarcerated NCPs? Does your state garnish prisoner accounts? § § § States receive matches from 7, 200 institutions covering 99% of the country’s inmate population States may garnish prisoner accounts Some states consider order modifications States may have outreach efforts to assist obligors in meeting family responsibilities Send the Option Form to get SVES proactively! 8

Let’s make sure we’ve covered every angle Title II Sweep § § § Must receive SVES proactively! Send the Option Form to request Title II Sweep! Provides baseline Reduces locate requests May match on all participant types

Is the obligor deceased? Maybe § § Monthly Proactive Match with SSA’s Death Update File § § Monthly, states receive new death information If needed, SSA reports corrections Date of death is stored on the person’s FCR record and returned on proactive matches or FCR queries States may request an FCR Reconciliation File to obtain death information Remember – additional verification required! Send the Option Form for specialized reconciliation! 10

Is the obligor deceased? Definitely § SSA/SVES Title II (Retirement, Survivors and Disability Insurance) SSA/SVES Title XVI (Supplemental Security Income) § § SSA verifies death information for persons receiving Title II or Title XVI (SSI) benefits States obtain Title II and SSI by submitting a SVES locate request States may elect to obtain Title II and SSI information proactively Depending on state policy – could lead to case closure! Send the Option Form to get SVES proactively when person added/changed on FCR! 11

SSA data can help you all the way!! SVES/Title II SVES/Title XVI Prisoner records SVES/Title II SVES/Title XVI Title II Pending SVES death data § § Locate – beneficiary address Locate – correctional facility address § § Establishment – use benefit amount Enforcement – garnish benefit Review and adjustment § Arrears management § § Case closure Result = $ $ 12

When it comes to our children, use every resource! SSA data from the FPLS makes a difference in the lives of families and children $65 M last month! QUESTIONS? For more information, please contact your FPLS state technical support liaison at: http: //www. acf. hhs. gov/programs/cse/newhire/contacts/fcrtscontacts. htm 13