SQL Server for CRM CRM with Microsoft Group

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SQL Server for CRM

SQL Server for CRM

CRM 구성요소 with Microsoft Group ware / Mail / Office System CRM 콜센터 기

CRM 구성요소 with Microsoft Group ware / Mail / Office System CRM 콜센터 기 간 시 스 템 Sales/Svc Automation Marketing Automation EAI (Enterprise Application Integration) 데이터 웨어하우스 / 데이터 마트 Methodology Framework 비즈니스 인텔리젼스 시 스 템 관 리

비즈니스 어플리케이션 Enterprise Relationship Management 솔루션 영역: Financials, Human Resources, Payroll, Professional Services Automation

비즈니스 어플리케이션 Enterprise Relationship Management 솔루션 영역: Financials, Human Resources, Payroll, Professional Services Automation Integrating Trading Partners 솔루션 영역: Inventory, Sales Order Processing, Purchasing and Warehouse Management Supply Chain Management Empowering Employees INDUSTRY Customer Relationship Management Connecting Customers 솔루션 영역: Marketing and Sales Force Automation

CRM영역 Analytical CRM Operational CRM Business Performance Mgmt. Customer Interaction Supply Chain Mgmt. Order

CRM영역 Analytical CRM Operational CRM Business Performance Mgmt. Customer Interaction Supply Chain Mgmt. Order Promising Customer Service Marketing Automation Sales Automation Mobile Sales (Product CFG) Field Service Voice (IVR, CTI, ACD) Closed-Loop Processing Legacy Systems ERP/ERM Conferencing E-Mail Web Conference E-Resp. Mgmt. (EAI Toolkits, Embedded/Mobile Agents) Mobile Office Front Office Back Office Business Operations Mgmt. Data Warehouse Customer Activity Data Mart Product Data Mart Vertical Apps Marketing Automation Category Mgmt. Campaign Mgmt. Fax/Letter Collaborative CRM Business Collaboration Mgmt. Customer Data Mart Direct Interaction

Value of CRM with. NET Connect information, systems, people and devices Leverage existing assets

Value of CRM with. NET Connect information, systems, people and devices Leverage existing assets Do more with less Harness business processes Partner-Microsoft Alliance for CRM