Spotlight on Cloud Computing A Vision for Cloud

Spotlight on Cloud Computing A Vision for Cloud- and Earthbased Services at UC Davis February 2, 2011 1

Cloud Computing: A Vast Sky of Terms & Topics 2

Topics for Discussion • • • A Working Definition of Cloud Computing Importance of Cloud Computing in Higher Education Evaluation of Cloud Computing at UC Davis Cloud Sticking Points A Cloud- and Earth-Based Strategy Emerges Conclusions on a Cloud- and Earth-Based Strategy 3

A Working Definition of Cloud Computing I. Services available anywhere, anytime with a variety of devices II. Scale up service quickly during peak demand, scale down at slower times III. Pay subscription-based fees for only the services you use IV. Large scale aggregation of services to serve multiple tenants 4

Importance of Cloud Computing in Solving Higher Education Challenges Challenge Cloud Benefit • Sustained, into bone budget cuts • Focus on missioncentric apps • Reduced footprints • Lower capital investment • Metered service 5

Importance of Cloud Computing in Solving Higher Education Challenges Challenge Cloud Benefit • Slow pace of innovation and scarcity of IT talent • Piloting and proofs-of -concept • Easy deployment • Large pool of IT talent 6

Importance of Cloud Computing in Solving Higher Education Challenges Challenge Cloud Benefit • Proliferation of consumer IT services • Provide policycompliant services matching capabilities of consumer IT services 7

The Continuum of Cloud Services Outsourcing Managed Hosting Non-Managed Hosting Public Cloud Private Cloud Iaa. S Paa. S Saa. S Virtualization Services Colocation Center Shared Service Center 8

Evaluation of Cloud Computing at UC Davis Google Apps Workday r. Smart Sakai Kuali Ready/CPOtracker Disaster Recovery Virtualization Service Shared Service Center 9

Evaluation of Cloud Computing at UC Davis Google Apps • Implemented in 2008 for students; piloted for faculty and staff in 2010 • Low cost, high function • Privacy and policy concerns 10

Evaluation of Cloud Computing at UC Davis Workday • Possible Saa. S HR system on campus • Low cost, fast deployment • Concerns: integration, privacy, process redesign 11

Evaluation of Cloud Computing at UC Davis r. Smart Sakai • Outsourced Sakai in 2009 to r. Smart • Reduced operating costs by $500 k, serve as an open source partner, perform daily care and feeding • Challenges in giving up local control, limited performance monitoring • Open communication and a strong contract are critical 12

Evaluation of Cloud Computing at UC Davis Kuali Ready/CPOtracker • Business continuity and disaster recovery planning tools • CPOtracker is managed by UCLA, hosted by UCB • Kuali Ready was developed by UCB, hosted there for the UC system • Inter-campus agreements used between the UCs 13

Evaluation of Cloud Computing at UC Davis Campus Virtualization Service • Operated by central IT for clients on campus • Over 200 virtual servers on campus • Reduced under-desk servers and ad hoc computer rooms on campus • 60+ virtual servers on one physical server • Lowered the barrier to achieving high availability 14

Evaluation of Cloud Computing at UC Davis Shared Service Center • Collection of cloud services, processes, and IT talent to form a hybrid service • Combines overlapping, decentralized processes into a single set of shared services • Improves customer experience and provides a self-service model • Moves IT “up the stack” to focus on complex problems 15

Cloud Sticking Points Privacy and Security Limited Integration Capability 16 Service Availability and Performance

• Data is location-sensitive Cloud Sticking Points • Data mining and other ancillary uses Privacy and Security • Challenges in timely breach notification • Limited ability to audit • Cyber-attacks 17

Cloud Sticking • Federated identity model Points support limited • Limited monitoring and policy enforcement Limited Integration Capability • Isolated, stand-alone services • Business process reengineering needed 18

Cloud Sticking Points • Performance monitoring may be difficult Service Availability and Performance • Vendor management is critical • Degradation of service can occur 19

A Cloud- and Earth-based Strategy Emerges Above Campus (Public, Commercial, Institutional, Consortium Clouds) On Campus (Private Clouds, Shared Services, On Premise Hosting) Shared Service Center Below Campus (Consumer Cloud Services, Mobile Apps) 20

Conclusions on a Cloud- and Earth- Based Strategy • Understand risk appetite and policy constraints • Identify strategic above campus partnerships • Develop robust contracts, SLAs, and performance monitoring capabilities • Consider a mix of service models to focus IT on complex problems and project management 21

Thank You 22