Spider Impact Overview Intrafocus Ltd and Spider Strategies

Spider Impact Overview

Intrafocus Ltd and Spider Strategies Inc Intrafocus is a business performance management software reseller and consultancy • Intrafocus is the Europe and Middle East and Africa reseller for Spider Strategies® software products • Whether you use standard KPI and strategic planning tools like strategy maps, balanced scorecards or business scorecards, or use your own internal KPI, strategic planning and management processes, our software can help. Spider Strategies® is a USA based business performance management software development company • Spider Strategies had worldwide success selling both Spider Impact into 100 s of corporate and medium sized enterprise customers as well as very large public bodies such as the US Army • Spider Strategies software is primarily focused on tracking metrics/KPIs, managing strategy and the production of highly visual and informative dashboards and briefing presentations

Customer Base Intrafocus and Spider Strategies® have sold Spider Impact to many 100 s of customers worldwide across a wide range of customer types. Recently, Intrafocus has been working with: • Dell, Sun Life, NATO, Telefonica, Gexcon, Power Jacks, Church of Sweden

Spider Impact Features • Spider Impact is a scorecard and KPI management product. It can be used to set up organisations, themes, perspective, objectives, initiatives and any number of associated metrics. Dashboards, charts, gauges, graphs, images, text, and tables can then be created to provide visual representations of company data. Once any element has been created, it is automatically updated every time the data changes. • Spider Impact provides: • Dashboards - created from any element in the system and then updated automatically as soon as anything changes. • Strategy Maps - drag and drop your strategic goals, measures and initiatives on to strategy maps and monitor your progress in real time. • Scorecards - the powerhouse of the system, the ability to create a scorecard and metrics for anything you want to measure. • Reports & Charts – if you prefer to look at data in a more traditional way, row and column spreadsheets and graphs are available • Briefing Books – Combine any screen in the system to create display final report or export it to Word, Power. Point, Excel or PDF. • Action Planner - Keep track of your strategic initiatives with powerful Gantt charts, auto-generated task lists and assignment functions. • Alerts – alerts can be set on most elements within the system to notify of changes to vales, scores or notes added • Document Manager - share files securely and associate documents with initiatives, tasks and metrics. Keep all related material on one place. • User Administration and Security - a highly intuitive administration function allowing power users to create users and assign

The Main Scorecard Interface Current Period Action Buttons Organization Dropdown Date Selector Main Navigation Historical data Scorecard Structure Actual Values Notes Related Items

Dashboards, Reports and Briefings All scorecards, dashboards, initiatives and briefings can be exported to multiple formats from Spider Impact

Auto-generated Strategy Maps

Why Spider Impact? Spider Impact is the most competitively priced, enterprise scale scorecard and KPI management solution in the market today. • It is an integrated modular based system providing a base scorecard function that can be displayed through dashboards (including intranet dashboard display external to the application) reports and briefings. Everything can be exported. • 100% web based using the best technology on the market. There is no need to install client-side software. • A role-based system allowing you to assign individual ownership to objectives, measures/KPIs and initiatives, underpinned by a sophisticated ‘permissions’ system so view permissions can be assigned. • Used by the US Army for 11, 000 Users and 150, 000 metrics and by Starbuck's for collation of 38, 000 metrics bi- weekly. See http: //www. intrafocus. com/software/customers for our customer list and testimonials. • Able to integrate into existing back-end systems through the Connect module. It allows you to easily update your data with Excel, SOAP web Services and to connect to Oracle, My. SQL or Microsoft SQL Server databases. • The only product formally recommended by The Balanced Scorecard Institute – this is useful if you intend to build your system using the balanced scorecard strategic methodology. • Available free of charge for 30 days allowing you to determine first-hand whether it will meet your needs. We don't want you to purchase the software, unless you think it is a good fit.

Link KPIs to Goals, Objectives and Initiatives With Spider Impact you can link your KPIs to your business objectives and initiatives and projects and when required, you can drill down for detailed information

Dashboards – Overviews and Details

Summary • Spider Impact is a web-based business scorecard management solution that can be utilised in many ways to help organisations manage their businesses effectively. • Wherever there is a need to measure business performance and align it to business goals or strategy, Spider Impact can provide an answer. • The application can display and retain historical data in the form of currency, numeric and percentages. Therefore any metric data form can be captured and measured against defined thresholds and reported. • Some typical areas of adoption include: • Sales – sales value, number of sales, performance of sales people • Marketing – leads, conversions, marking initiatives and effectiveness • Financial – profit and loss, cash flow, costs and overheads • Operations – percentage utilisation, production line errors, products created • HR – personal objectives, appraisals, employee satisfaction surveys • IT – problems raised, problems solved, projects planned and completed • Commercial – time to contract, partner satisfaction, commercial alerts • Supply Chain – stock control, communication, business continuity plans

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