Special Event Server Training Objectives of Training n

Special Event Server Training

Objectives of Training n n n n Eliminate over-serving of adult alcohol consumers Eliminate underage access to alcohol (<21) Protect integrity of event and participating individuals Diminish the chances of injury or death to event attendees Diminish chance of criminal charges to server Diminish chances of civil litigation to: server – licensee – insurer – city/county Provide a safe event environment for all that attend See that our customers get home safely

Underage Access + Over-serving Facts n n Indoors alcohol sales: - 8 -10% sales to underage - 50% sales to intoxicated customers Special Event Outdoors sales: - 50% sales to underage - 90% sales to intoxicated customers * U of M Epidemiology Department

Servers have REAL Responsibilities! n REAL consequences of over serving customers: - Public safety for the roadways and community - Litigation may target YOUR personal income and property Our responsibility is to protect the public n Helping your customers get home safely n

Results of over serving and youth access n n n n n Public intoxication Inappropriate conduct Fights Crime Violence Vandalism Assault Car Crashes Injury Death

Criminal Penalties for Over Serving and Providing Alcohol to Minors n Misdemeanor $1000 / 90 Days / Both n Gross Misd $3000 / 1 Year / Both n Felony $$$$ /Over 1 Yr / Both

Minnesota State Law n n Providing alcohol resulting in “death or great bodily harm ” : Felony charges (340 A. 701). …acting within the scope of employment…by selling, bartering, furnishing, or giving alcoholic beverages to a person under 21 years of age if that person becomes intoxicated and causes or suffers death or great bodily harm as a result of the intoxication. Civil suit - Server - Licensee (owner) - Insurance provider - City/County

Serving and Selling Considerations n n n n Controlled consumption area? Wrist banding legal drinkers (right wrist) Changing colors of bands daily Assure wristband is checked on every sale Limit number of beverages per sale (1 -2) Distinct cups for alcohol Specific size beer containers (12 oz. ) Ending sales minimum of 1 hour before closing

Additional Considerations n n • • No drinking on the job! Separate responsibilities of - Age ID / wrist banding - Ticket sales - Serving of alcohol Server assumes all liability Security staff throughout crowd Communication with Law Enforcement Zero tolerance for unacceptable behavior

Keys to Successful Event! n Assure staff skilled in: - Recognition of intoxicated customers - Identification of underage customers - Recognition of fake ID’s - Cutting customers off - refusing sales - All decisions involving alcohol in Policy Manual (mitigating factor if problems) - Assurance that all staff read and understand policies and follow without fail! - Understand compliance check possibility

Your Job Responsibilities n n n Monitor customer behavior Be alert to impaired customers Be alert to adults buying for minors Engage in conversation to assure competency and ability to consume additional alcohol Deny admission and/or alcohol request if impaired

Potential Violations Servers & Owners Sell, barter, furnish, give alcohol to an “obviously intoxicated” person n Serving Rules of: - Green (non intoxicated appearance) - Yellow (behavior suggesting problems) - Red (obviously intoxicated) n Obviously Intoxicated? n

Judicial Opinion: “The standard for determining whether a person is obviously intoxicated” is: “when exercising reasonable powers of observation, one sees, or should see that the buyer is intoxicated”.

Signs of Intoxication? n n n n Strong odor of alcohol Slurred speech Staggered gait Eyes: red, watering, glazed Level of consciousness / awareness Poor coordination Loud n n n n Belligerent Argumentative Fighting/hostile Change in personality Knowing # of drinks consumed Other inappropriate conduct Other signs?

Checking ID’s

Acceptable ID’s MN Statute 340 A. 503 Subd. 6 Proof of age for purchasing or consuming alcoholic beverages may be established only by one of the following: 1. A valid drivers license or identification card issued by Minnesota, another state, or a province of Canada and including the photograph and date of birth of the licensed person 2. A valid military identification card issued by the United States Department of Defense 3. A valid passport issued by the United States or 4. In the case of foreign national, by a valid passport 5. Tribal ID

Minnesota DL and ID Adult and Minor

Canadian ID’s

Military ID’s

Passport Book + Passport Card

Canadian Passport

Mexican Passport

Tribal ID’s

ID Checking Guide

P. L. A. N. to Check ID’s P: Photo Match L: Legal Age to Buy A: Acceptable ID Appearance and condition N: Not Expired Card

Clipped ID’s

Alcohol Restriction

Serve Smart Refuse to serve intoxicated customers n Refuse to serve under age customers n Refuse to allow intoxicated customers into your event n Refuse to allow impaired customers to leave your business and drive Do your part in keeping our roads and our communities safe! n

Thank You!