South Huron Hospital Association Presentation Intended Solely for

South Huron Hospital Association Presentation – Intended Solely for Council Presented by: John Mc. Neilly – SHHA Board Chair Todd Stepanuik – SHHA President & CEO

Agenda l Introductory Comments l Overview of SHHA l Successes/Achievements l Priorities

Mission, Vision, Values Our VISION To improve the overall health and well-being of our communities through being a leader and working with partners in an integrated and sustainable rural health care system. Our MISSION As your healthcare partner close to home, dedicated to quality and safe patient care we will: • Treat everyone with respect, compassion and dignity • Place patients and families as a core focus • Build a workplace environment where all staff, physicians and volunteers feel valued and have opportunities to grow • Strengthen and expand our relationships with stakeholders and health care partners • Demonstrate our social responsibilities and good stewardship of all resources

Mission, Vision, Values Our VALUES Which Translate Into Actions CARING – We will provide excellent care, and make our patients, staff, physicians and volunteers feel cared about. ACCESSIBLE – We will overcome barriers, and work to ensure our patients have care “close to home”. RESPONSIVE – Working hard to reduce wait times for services. We want our communities to know they can find help with their questions and concerns about their care. INTEGRITY – We will make ethical decisions, embrace positive change, and face challenges with the intent to make the system better for those we care for. NETWORKING – We will build strong collaborative relationships that provide our communities with health promotion strategies and solutions that are understandable with transitions that are seamless and easy to navigate GROWTH – We will be good stewards of our resources, with worthwhile growth objectives and goals that stretch our physicians, staff and volunteers to reach their full potential as we strive to achieve our vision and mission.

SHHA Catchment

Who We Are q Budget = $10. 4 million q Staff = 110 q Volunteers/Students = 35 q Medical Staff = 36

Economic Importance q The goods and services hospitals purchase from other businesses create additional economic value for the community q We are an economic mainstay and an important asset to the “community’s” future economic development q $4, 950, 000 in annual payroll to staff q Spend $122, 000 supporting local businesses

Scope of Services q Endocrinology/Internal Medicine/Stress Testing q Diabetes Education q Obstetrics/Gynecology Consult q Skin Clinic q Laboratory q General Surgery Consult q Emergency Department q Physiotherapy q Pediatric Respirology Consult

Scope of Services cont’d. q Ultrasound q General Radiology q Echocardiography q Pulmonary Function q BMD

2014/15 Clinical Activity q Admissions = 710 q Patient Days = 5028 q ED Visits = 9635 q Ambulatory Care Visits = 29 386 q DI Volumes = 6926 q % of ED patients treated = 93. 94% q Primary Care Visits = 20 198 q Walk-in Clinic Visits = 6895

Observations q Strengths: § High Performing § Degree of Pride and Reputation § Physician Relations § Staff, Physicians, Foundations, Auxiliaries/Volunteers § Committed leadership team § Great Patient Experiences § Unwavering commitment to quality and service § Board of Directors § Financial Health § Clinical Outcomes

Successes/Achievements q Infection Control q Medication Reconciliation q Telemetry Upgrade q Accreditation q Pharmacy Audit

Successes cont’d. q Accreditation Award q Stability of ED Coverage q OLA (Ontario Lab Accreditation) q Wait times q Strategic Plan 2015 - 2019

Challenges q Capital Investment q Fiscal constraints q Mental Health

SHHA Priorities q Drive Operational Excellence q Revenue streams – Drive Business Expansion q Clinical Services Blue Print q Patient care and patient safety q Culture q Establish dynamic, long term partnerships

SHHA Priorities cont’d. q Most important asset – our staff q Create a Compelling Vision q Build capacity q Expand opportunities – Unexploited q Redevelopment plan for hospital and clinic q We are one family – not disparate q Promote/ Market SHHA

South Huron Hospital Association Thank You