Something Borrowed Something New Promoting the use of
Something Borrowed, Something New: Promoting the use of digital equipment through short term loans Rob Withers Miami University Libraries
Overview � Overview of University and service point � Equipment � Usage � Challenges + Solutions (? ) � Questions
Miami University: Background � Small town, residential campus � Selective public institution � 15, 081 Undergraduates � 2, 476 Graduates
Service Point Background � 24/7 Operations during academic year � 347, 309 checkins / checkouts per year � 4, 000 informational transactions per year � 8 FTE staff + 6. 5 FTE student employees
Equipment: Laptop & Tablets � Windows Laptop (33) � Macintosh Laptop (13) � i. Pads (31) � Nexus Tablets (6) � i. Pad keyboard covers (10) � Power cords (46 Mac, 47 Dell, 13 HP)
Equipment: Cameras & Recorders � Digital Video Cameras (76, of 6 types) � Digital Still Cameras (8) � Digital Audio Recorders (28, of 3 types) � Microphones (16) � Tripods (16, of 2 types) � Tripod dollies � Steadycam + weights
Equipment: Miscellaneous � Headphones (76) � Calculators (14 Graphing, 27 Financial) � Projectors (23, of 2 types) � Computer mice (4) � Foreign language translators (10) � Electrical extension cords (2) � Portable Lectern w/microphone (1)
Usage: Central Service Point Other, 0. 55% Laptops + Tablets, 12. 60% Books, 25. 37% Digital Equipment, 35. 04% Study Room Keys, 15. 42% Reserves, 11. 02%
Usage: Central Service Point+Branches Other, 1. 91% Laptops + Tablets, 6. 46% Digital Equipment, 16. 68% Books, 53. 63% Reserves, 11. 59% Study Room Keys, 9. 73%
Challenges + Solutions: Funding �Library materials budget �Student technology fee �Closure of other campus facilities
Challenges + Solutions: Wear + Tear �Equipment designed for individual use �May wear out prematurely �May develop unforseen problems
Challenges: Retention �Daily overdue fines �Replacement charge if unreturned �The “rental” problem � 8% Lost/Billed/Bursar
Solutions: Retention �Automatic overdue + fine notices �“Morning after” emails �Remote disabling of i. Pads
Challenges + Solutions: Maintenance �Systems check laptops daily �Updates to software/OS’s �Wear + Tear from multiple users �Cameras wiped on check-in
Challenges + Solutions: Privacy �Laptops wipe on logout �i. Pads wiped on weekly updates �Cameras wiped on check-in
Challenges + Solutions: Support �Instructions from manufacturer �“Quick start” guides �Training for staff? �Support from service desk only
Challenges + Solutions: Support �Systems check laptops daily �Instructions from manufacturer �“Quick start” guides �Training for staff? �Support from service desk only
Challenges + Solutions: Power supply �Charging cords �Extra batteries �Power Inn: 250 unit charging station
Challenges:
Further Information �http: //www. users. miamioh. edu/wit herre/highedweb 2013/ �witherre@miamioh. edu
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