Solutions for Higher Education Research Malcolm Woodfield Global

Solutions for Higher Education & Research Malcolm Woodfield Global Vice President Industry Head Industry Business Solutions for Higher Education & Research

Industry Applications Analytics Mobile Cloud Database & Technology Higher Education & Research Industry Value Map Students, Teaching and Learning Commercial and Noncommercial Research Education Funding and Income Student Lifecycle Management Research Planning and Execution Grants Management for Grantee Teaching and Learning Researcher Visibility Donation Management Learner Achievement Measurement and Tracking Learner Fee Management Analytics for Educational Performance Grants Management for Grantor People and Talent Core Human Resources and Payroll Talent Management Time and Attendance Management Workforce Planning and Analytics Budget and Finance Public Sector Budget Planning Public Sector Financials Treasury and Financial Risk Management Enterprise Risk and Compliance Management Real Estate Lifecycle Management Supplier Discovery and Lifecycle Management Strategic Sourcing and Contracting Procurement and Order Collaboration Collaborative Invoice to Pay Regulated and Complex Procurement Application Lifecycle Management IT Infrastructure Management IT Portfolio and Project Management IT Service Management IT Strategy and Governance Analytics Data Management Application Development and Integration Enterprise Mobility Consumer Experience Procurement IT Management Technology Solutions SAP HANA Platform End-to-End Industry Solutions • “Student Management from Enrollment through Graduation” • “Best Run Research Results Management” © 2013 SAP AG. All rights reserved. 2

< Industry > Higher Education and Research SAP’s Product Strategy for Higher Education Cloud Mobility • Syclo solutions and Customers • Sybase Unwired Platform • Mobile Device Management • Messaging with • Success Factors solutions and Customers • Ariba solutions and Customers • Planned Industry innovations Sybase 360 © 2013 SAP AG. All rights reserved. Analytics Database & Technology Applications • Business Objects • Business Suite on • SLCM Innovations acquisition brings new University customers • Enterprise analytics: Finance, HR, Student, Research. • Researcher visibility HANA + Industry roadmap and roadmap • Customers and Rapid Deployment solutions • Planned Industry innovations Confidential 3

Industry Applications Analytics Mobile Database & Technology Cloud End-to-End Solution: Student Lifecycle Management Recruitment Graduation alumni Master data and structures Degree audit Academic structure Student administration Re-registration Equivalency determination Student master data Student file Student accounting Rules and regulations Student academic data Events Resources Progression Academic calendar Student financials Teaching and study Change of program Admission Registration Course/ specialization registration Event planning Exams and assessments Academic advising Grading © 2013 SAP AG. All rights reserved. 4

Industry Applications Analytics Mobile Database & Technology Cloud End-to-End Research Management Successful Universities and Research organizations effectively align their mission and resources to maximize opportunities and fulfill compliance for optimal support to Professors, Students and Administrators. © 2013 SAP AG. All rights reserved. 5

Industry Applications Analytics Mobile Database & Technology Cloud Quicker Data to Decision Predictive Analytics and Visualization (Student Achievement and Performance driven by Analytics) Operational Dashboards (Preconfigured KPI framework on Overall Teaching Effectiveness) Partnership with HANA to drive learning analysis and produce actionable insights for Educators to improve student success © 2013 SAP AG. All rights reserved. Research Management and Analysis (Industry specific content delivered for rapid customer analysis and insights) Integrated student achievement dashboard that allows Administrators/Educators to do real-time compliance tracking 6

< Industry > Innovations for Higher Education and Research Overview: Analytics Key Needs • Efficient and flexible way to monitor research accounts and personnel assignments • Ability to monitor related compliance requirements to ensure that they are met • KPIs for department chairs, the VP or dean, and central research office to track sponsored research metrics • Ability to track research proposals and applications along with what- if analysis • Drill-down into organizational and departmental data to asses key trends better in sponsor funding, indirect cost recovery, research space utilization and funding sustainability • Better visibility into student achievement, advancement, graduation, and college readiness Key Innovations • Enhancements to SAP Business. Objects Dashboards for research funding and operations © 2013 SAP AG. All rights reserved. Confidential 7

Industry Applications Analytics Mobile Database & Technology Cloud Access Anywhere, Anytime Robust Device Management and Security Mobile Apps platform (Sybase Unwired Platform (SUP) (Afaria Mobile Device Management) Industry / Lo. B specific apps (Syclo, SAP Mobile Management) FATİH Princeton University smart room inspections for mobile workflow, containing electronic checklists for improved inspection efficiency of 75% © 2013 SAP AG. All rights reserved. Enabling equal opportunities in education and improving technology with virtual e-learning in schools for the efficient usage of Information and Communication Technologies (ICT) in the learning-teaching processes 8

Industry Applications Analytics Mobile Database & Technology Cloud Transform Big Data Into a Big Advantage PEOPLE MONEY CUSTOMER SUPPLIER SAP HANA Enterprise Cloud Data Platform (SAP HANA, ASE, IQ, EIM) (Private and Public Cloud) SAP HANA coupled with student management for 420 x improvement in student reporting speed, and a 10% increase in graduation rate © 2013 SAP AG. All rights reserved. Integrated Development Environment (Integrated analysis and research management on HANA) Conception of studies, and identification of optimal and personallized treatment, for more than 500 k data points per patient 9

< Industry Education > (Higher) & Research Over 3, 775 Customers in HE &

Who We Sell To: Three Markets Research-Intensive Universities (LE); Global Top 100 Teaching-Intensive Universities (SME); National Training, workforce development, certification © 2013 SAP AG. All rights reserved. © SAP AG 2009. All rights reserved. / Page 11 Confidential 11

< Industry > Half The World’s Top 100 Universities Run SAP • Stanford University • University of Tokyo • University of Utrecht • Oxford University • National University of • Purdue University • MIT * • Princeton University • Cambridge University * • UC Berkeley • Yale University • ETH Zurich • Columbia University • University of Pennsylvania • Johns Hopkins University * • Cornell University • University of Michigan • University of Toronto • Duke University * Singapore * • University of Hong Kong • EPFL * • Karolinska Institute • LMU Munich • University of Manchester • Postech • Boston University * • Kyoto University • KU Leuven • Ecole Normal Paris • Penn State University • Leiden University Source: Times Higher Education Supplement • Wageningen University • Erasmus University • Delft University • University of Heidelberg • UPMC • University of Lund • NTU • University of Zurich • Univ. Paris-Sud • University of Ghent • Michigan State University • Monash University • University of Arizona • University of Queensland Highlighted customers are members of SAP HER Advisory Council © 2013 SAP AG. All rights reserved. Confidential 12

SAP’s HER Community Communities of innovation Industry User Community Customer Influence Customer Connection Customer Engagement Initiative Customer Communities n HERUG - Higher Education and Research User Groups n HERAC - SAP Higher Education and Research Advisory Council Communities University Academic Community n Providing SAP to the classroom University Research Community Participation in Higher Education events © 2013 SAP AG. All rights reserved. © SAP AG 2009. All rights reserved. / Page 13 n Partnering to develop innovation Confidential 13

Regions Market Higher Education and Research Industry advisory council members (customers) Higher Education and Research Advisory Council Ecole Polytechnique Fédérale de Lausanne Switzerland April 2012 • • • • • CIO, MIT (USA) CIO, Johns Hopkins (USA) CIO, Duke University (USA) CIO, Central Michigan University (USA) CIO, University of Mississippi (USA) CFO, University of Nebraska (USA) CIO, University of Kentucky (USA) CIO, Boston University (USA) CIO, Luis Caraza, Tec de Monterrey (Mexico) CIO, DUOC (Chile) CIO, Free University of Berlin (Germany) CIO, University of Maastricht (NL) CIO, University of Newcastle (UK) CIO, AMUE (France) CIO, EPFL (Switzerland) CIO, University of Warsaw (Poland) CFO, University of Cape Town (South Africa) Higher Education and Research Advisory Council Chinese University of Hong Kong China Q 3 2012 • • • • • CIO, University of Petroleum and Energy Studies (Delhi) CIO, King Abdul Aziz Universty (Saudi Arabia) CIO, Saint Petersburg State University (Russia) CIO, National University of Singapore CIO, La Trobe University (Australia) CIO, DPU (Thailand) CFO, University of Shanghai (China) CIO, UTCC (Thailand) CIO, Tokyo University (Japan) CIO, Manipal Learning (India) CIO, Binus University (Indonesia) CIO, University of Malaya (Malaysia) CIO, International Medical University (Malaysia) CIO, Postech (Korea) CIO, Yonsei University (Korea) CIO, Monash University (Australia) CIO, Singapore Technical University Sources: CMI SAP Field Network © 2013 SAP AG. All rights reserved. Confidential 14

Top 10 Reasons Why Teaching and Research Institutions Use SAP to Extend the Value

< Industry > Higher Education and Research 1 Elevate the Constituent Experience Ensure superior service to students, faculty and alumni in a new era of education 2 Real-time Student Performance 3 Superior Research and Results Powerful, intuitive and immediate analytics to manage student performance and identify paths for success Enable extensive analysis for optimal decision-making , enhance institution reputation and ranking 4 Reinvent Mission Performance 5 Expand Revenue Sources Extend the performance and support of integrated campus operations for cross functional efficiency Effectively drive alternate revenue streams and reduce increases in student fees © 2013 SAP AG. All rights reserved. 6 Un-wire the Campus 7 Integrate Academic IT Support Drive service flexibility and e-Learning with Mobility Reduce IT Complexity and drive measurable cost savings 8 On Premise or Cloud 9 Future-proof your Institution 10 Provide flexibility and diversity for lowest total cost of ownership Clear roadmap and demonstrated upgrade path on an open platform to ensure investment integrity Envision, Position and Adapt Transform your institution to maximize operational efficiency and constituent value Confidential 16

1 Top 10 < Industry > 2 3 4 5 6 7 8 9 10 Elevate the Constituent Experience Ensure superior service to students, faculty and alumni in a new era of education Maximize service delivery and resource utilization across the Institution population © 2013 SAP AG. All rights reserved. • Map service delivery directly to meet integrated constituent requirements • Equitably manage resources across interest groups for balanced access • Adapt management to support changing student and researcher needs • Maximize satisfaction with responsive outreach and follow up Confidential 17

1 Top 10 < Industry > 2 3 4 5 6 7 8 9 10 Real-Time Student Performance Powerful, intuitive and immediate analytics to manage student performance and identify paths for success Drive the success of the student experience from recruitment through graduation © 2013 SAP AG. All rights reserved. • Assess real-time student performance for tighter management • Analyze academic challenges and obstacles for success • Initiate alert systems where issues arise • Develop targeted plans for engagement and corrective action • Follow student progress for continuing success Confidential 18

1 Top 10 < Industry > 2 3 4 5 6 7 8 9 10 Superior Research and Results Enable extensive analysis for optimal decision-making, enhance institution reputation and ranking Maximize the power of real-time technology to fully realize superior research outcomes © 2013 SAP AG. All rights reserved. • Analyze large volumes of data faster and more comprehensively • Drive more real-time decision-making for the best targeted outcomes • Enable cross integration of research initiatives to drive alternative analysis • Improve analysis and results with reduced research effort and time • Empower researchers with flexibility Confidential 19

1 Top 10 < Industry > 2 3 4 5 6 7 8 9 10 Reinvent Mission Performance Extend the performance and support of integrated campus operations for cross functional efficiency Integrate disparate operations to maximize the efficiency of systems and limit redundancy © 2013 SAP AG. All rights reserved. • Use data and experiences to drive the greatest asset utilization for academic support • Utilize advanced analytics to improve institutional assessments • Balance needs against resource constraints to maximize systems efficiency • Drive operational change to support the academic mission • Manage associated organizational change Confidential 20

1 Top 10 < Industry > 2 3 4 5 6 7 8 9 10 Expand Revenue Sources Effectively drive alternate revenue streams and reduce increases in student fees Maximize the review and utilization of all possible revenue sources © 2013 SAP AG. All rights reserved. • Explore revenue generation strategies through alternate channels • Tightly manage grants, awards, and donations for maximum institutional value • Improve outreach and management touch-points with alumni and donors • Monitor and closely manage expectations to drive satisfaction Confidential 21

1 Top 10 < Industry > 2 3 4 5 6 7 8 9 10 Un-wire the Campus Drive service flexibility and e-Learning with Mobility Integrate cross-campus communications and learning channels off-line to improve service flexibility © 2013 SAP AG. All rights reserved. • Empower students, faculty and staff connectivity with mobile support • Provide a network for integrated campus communication • Increase emergency response rates and security levels • Open new channels in learning with virtual classrooms • Enable more real-time interactions between faculty and students Confidential 22

1 Top 10 < Industry > 2 3 4 5 6 7 8 9 10 Integrate Academic IT Support Reduce IT complexity and redundancy, to drive measurable cost savings Remove system silos and disparate operations to maximize integrated efficiencies © 2013 SAP AG. All rights reserved. • Perform operational analysis to highlight systems shortcomings • Replace or retire non-mission critical legacy solutions • Fully integrate systems to improve transparency and departmental utilization • Drive IT organizational and operational change for superior academic support Confidential 23

1 Top 10 < Industry > 2 3 4 5 6 7 8 9 10 On Premise or Cloud Provide flexibility and diversity for lowest total cost of ownership Provide the greatest institution value with flexible options for implementations and support © 2013 SAP AG. All rights reserved. • Ensure lowest total cost of scholastic and operational support • Enable the open review of all institution system implementation options • Develop clear paths for system upgrades and succession planning • Limit cost over-runs or surprises that could limit the academic mission Confidential 24

1 Top 10 < Industry > 2 3 4 5 6 7 8 9 10 Future-proof your Institution Clear roadmap and demonstrated upgrade path to ensure institutional systems integrity on an open platform Guarantee the greatest continuing value of systems investments supporting academia © 2013 SAP AG. All rights reserved. • Provide a clear navigation for educational system evolution • Maximize mission support with adaptability and flexibility • Limit unnecessary systems investments • Ensure the most comprehensive asset utilization rates • Maximize technology options for continual institutional change Confidential 25

1 Top 10 < Industry > 2 3 4 5 6 7 8 9 10 Envision, Position and Adapt Transform your institution to maximize operational efficiency and constituent value The power of technology enables institutions to adapt and develop for the evolution of 21 st century education © 2013 SAP AG. All rights reserved. • Overcome pronounced resource constraints and economic pressure • Maximize system efficiency for top tier service delivery • Meet the increased expectations for the value of education • Adapt to the changing needs of the millenial studentbase • Drive thought leadership for societal change Confidential 26

Thank you Contact information: Dr Malcolm Woodfield GVP 001. 626. 840. 1268