Soft Landings Context and Process Nigel Anderson 3

Soft Landings Context and Process Nigel Anderson 3 rd March 2010

Soft Landings Agenda § The context § The process 2

Context § The world is not hitting it’s carbon reduction targets – Buildings are half the problem § Tighter environmental regulation – Pressure for greater predictability of the end product – We need to learn from experience § Design inputs are not the same as operational outcomes – A building’s energy performance is not the sum of its parts 3

Context § Buildings are not operationally ready at handover – Fine tuning is needed – Especially with advanced or complex technology § Building designs are getting closer to the cutting edge of technology – Crucial to get systems working properly 4

Credit § Mark Way - 1990 s – Transforming experience through period in residence on handed-over project § Mark Way - 2004 – Developed preliminary Scope of Service for Soft Landings Mark Way Architect § UBT / BSRIA - 2009 – Soft Landings Framework – Download in PDF for free via www. bsria. co. uk/bookshop www. usablebuildings. co. uk 5

What is Soft Landings? § A framework of activities for all key members of a project team § A process for designers and constructors to improve operational performance after handover § Gives more clarity at the inception and briefing stages about client needs and operational outcomes § Requires performance targets (such as energy use) to be set and regularly reality-checked through the project § Places greater emphasis on building readiness activities § Provides for a Soft Landings team on site during the settling-in period 6

Soft Landings Process RIBA OUTLINE PLAN OF WORK B Design Brief Stage B Briefing C to H Design & Preconstruction Stage D Design Development J to K Mobilisation Construct Stage P Pre. Handover L 1 Post PC Stage A Initial Aftercare L 2 & L 3 Post PC Stage Y Years 1 to 3 Aftercare SOFT LANDINGS INTERVENTIONS 7

Stage B Stage P Pre. Handover Stage A Initial Aftercare Stage Y Years 1 to 3 Extended Aftercare Project team effort Briefing Stage D Design Development 8

Soft Landings Revelations 1. Building projects will be judged on their operational outcomes, not their design specifications 2. Practical completion will no longer be the point at which a project team is paid and begins to disband 3. The Defects Liability period will be replaced by Soft Landings-type processes 4. Design teams will take greater responsibility for long-term performance of the buildings they create 5. Final payment in future will be on achievement against a range of Key Performance Indicators 9

Members of the Soft Landings User Group 10

Thank you Nigel Anderson nigel. anderson@bsria. co. uk