Social Media Organising Techniques MUA Young Workers Conference

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Social Media Organising Techniques MUA Young Workers Conference Strachan Crang Thursday, 3 rd December

Social Media Organising Techniques MUA Young Workers Conference Strachan Crang Thursday, 3 rd December 09

Agenda • • Communication Facebook and our developments Screen shots of the Zeal 320

Agenda • • Communication Facebook and our developments Screen shots of the Zeal 320 pages Mechanics Analysis Other opportunities and future Summary

Union Communication • • Union meetings One to one communication Newsletters, flyers, magazines Education

Union Communication • • Union meetings One to one communication Newsletters, flyers, magazines Education and organising tool Appreciated by members Hated by the boss Vital during a dispute

Social Media • Disseminating information through social interaction • Information and knowledge that is

Social Media • Disseminating information through social interaction • Information and knowledge that is highly accessible • Challenges industrial media TV and newspapers for “hits” • Social networking, file sharing, blogs, • Content that you can add to - interaction

Social Networking • Started developing in 2002 in the US • Allows people to

Social Networking • Started developing in 2002 in the US • Allows people to communicate privately and publicly with each other • Broken down communication barriers • Many applications – Bebo, Facebook, My space • Face book users now over 300 million.

Facebook organising • Developed over 12 months during the Zeal dispute • Remote workforce

Facebook organising • Developed over 12 months during the Zeal dispute • Remote workforce = communication challenge • Allows members to have a meeting or forum at any time • Democratisies information and knowledge

Mechanics • Closed group • Controlled by admin users • Site is used to

Mechanics • Closed group • Controlled by admin users • Site is used to ask question about the application of their agreement • Coordinate action • Post union updates • Discussion/debate work issues

Mechanics • Wall used for general debate, broadcasting information • Links to other pages

Mechanics • Wall used for general debate, broadcasting information • Links to other pages including video, photos, events and discussion board • Moderation needed to answer questions, direct debate and ensure inappropriate material isn’t published • Members now self moderating

How we set it up • Started group through the group application • Gathered

How we set it up • Started group through the group application • Gathered the workers email address when scoping the site • Members were invited into group by admin • Started slowly introducing union material to them • Daily communication about the bargaining progress • When the action started it took off.

Discussion board • Post a papers/reports on a separate wall • Members can comment

Discussion board • Post a papers/reports on a separate wall • Members can comment on the paper like a debate • We post our email updates (newsletters) • Members post issues that they have so others can comment • Unlike the wall the discussion can be tracked

Analysis Pro’s • Highly accessible • Information sharing • Organising • Fight fires early

Analysis Pro’s • Highly accessible • Information sharing • Organising • Fight fires early • Link other relevant sites and information • Democratises info • Member involvement Con’s • Barrier to older members • Not 100% secure • Time consuming • It takes time to get running – 12 months • Not searchable

Other opportunities • • • You tube - trade union ed, media Skype -

Other opportunities • • • You tube - trade union ed, media Skype - Conferences, trade union ed Blogs - the new talkback radio Flicker - comments, media access Wikipedia - uploading union information

Future Developments - Wiki • Online encyclopaedia • Post information and then can be

Future Developments - Wiki • Online encyclopaedia • Post information and then can be amended • Post a clause and application of clause • If the application changes or enhances the post can be amended • Discussion board included on web page • Fully searchable

Summary • Can do this with any social interaction application • Highly accessible •

Summary • Can do this with any social interaction application • Highly accessible • Democratises information and knowledge • Organising tool • It doesn’t happen overnight be patient