Socia Media MPA SOG Dec 2 2009 Durham

Web Openness Collaboration Community Trust 2. 0

Content -> Tools -> Dialogue -> Control Share Users Add Value

Crowd Sourcing BLOGS Social. Empower Networks the Public Hashtags

Web Site Newspapers Radio Citizen TV Engagement

Meet Gavin 2000 to 2008 Age 18 to 44 +45 “Life is a Stage…

Yes BUT what is Catawba County doing? and why should you care?

RSS -> Tool -> Dialogue -> Email The Magic Let the system do the

SETS UPLOADING SHARING MAP uploadphoto@catawbacountync. gov www. catawbacountync. gov/uploadphoto. asp

BRANDED CHANNEL SHORT AND TO THE POINT PRIVATE VS. PUBLIC

You. Tube Branded Channel Request for Government Name of Government Website URL You. Tube

Public Records and Social Media Track postings through traditional channels push to social networking

NORTHCAROLINA ON TWITTER OFFICE OF THE GOVERNOR NC FILM OFFICE OF ENVIRONMENTAL EDUCATION NCLGISA

Top 10 Federal Agencies White House: 327, 592 Marine Corps: 83, 144 Army: 49,

NORTHCAROLINA ON FACEBOOK NC Aquariums NC Film Office Department of Transportation Jobs. NOW NC

Slides: 35

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Socia Media MPA SOG Dec 2, 2009 Durham, NC Business in 140 Characters or Less

Web Openness Collaboration Community Trust 2. 0

Content -> Tools -> Dialogue -> Control Share Users Add Value

Crowd Sourcing BLOGS Social. Empower Networks the Public Hashtags

Web Site Newspapers Radio Citizen TV Engagement

18 Voters 32

Meet Gavin 2000 to 2008 Age 18 to 44 +45 “Life is a Stage… Perform” “Leading, Inspiring, & Motivating Young People across Our Nation!”

Is it Really a Phone ?

Customer Vs Experience Customer Service

Yes BUT what is Catawba County doing? and why should you care?

How Catawba County Uses Social Media

RSS -> Tool -> Dialogue -> Email The Magic Let the system do the work!

RSS FEEDS a real time saver!

SETS UPLOADING SHARING MAP uploadphoto@catawbacountync. gov www. catawbacountync. gov/uploadphoto. asp

PHOTOS SHOW US YOUR. . . VIDEOS

BRANDED CHANNEL SHORT AND TO THE POINT PRIVATE VS. PUBLIC

You. Tube Branded Channel Request for Government Name of Government Website URL You. Tube Username Account Email Address Channel Plans government@youtube. com

Public of Records Meeting the Challenge

Public Records and Social Media Track postings through traditional channels push to social networking sites Run feedback into traditional channels Setup notifications, trackbacks, or any changes to email and archive.

Who Else Is using social networking?

NORTHCAROLINA ON TWITTER OFFICE OF THE GOVERNOR NC FILM OFFICE OF ENVIRONMENTAL EDUCATION NCLGISA NC WINE & GRAPE COUNCIL STATE HIGHWAY PATROL CLEAN WATER MANAGEMENT TRUST FUND NC MUSEUM OF NATURAL SCIENCE DEPARTMENT OF CORRECTION DIVISION OF POLLUTION PREVENTION AND ENVIRONMENTAL ASSISTANCE

Top 10 Federal Agencies White House: 327, 592 Marine Corps: 83, 144 Army: 49, 416 CDC: 21, 257 State Department: 16, 386 NASA: 7, 768 NASA JPL: 6, 536 (Jet Propulsion Lab) Library of Congress: 6, 520 Air Force: 3, 011 EPA: 2, 608 As of: Sep 14, 2009

NORTHCAROLINA ON FACEBOOK NC Aquariums NC Film Office Department of Transportation Jobs. NOW NC Museum of Natural Science NC Tourism Office of the Governor Clean Water Management Trust Fund NC Wine and Grape Council Division of Pollution Prevention and Environmental Assistance - RE 3. org Department of Cultural Resources N. C. Stormwater (Division of Water Quality) NC Commission on Volunteerism and Community Service

Yes BUT what are you doing?

New Media for Local Government

Socia Media MPA SOG Dec 2, 2009 Durham, NC Business in 140 Characters or Less