SMB practice development Teamwork play This SMB Teamwork
SMB practice development: Teamwork play This “SMB Teamwork play” provides partners with a suggested approach to small- and medium-sized business (SMB) customers searching for workforce collaboration solutions. Microsoft Teams provides SMB customers with persistent messaging and chat, secure file sharing, and audio/video-supported meetings. Either as part of a Microsoft 365 deployment, or as an “up-sell” from Microsoft Exchange, Teams facilitates secure information sharing which contributes to employee productivity and satisfaction. Understand the transformation of Teamwork for SMB customers Workplace collaboration is changing. To remain competitive, your customers must change how they approach teamwork within their businesses. With Microsoft Teams as the foundation of your teamwork solution, you can help your SMB customers be more productive, reduce costs and work anywhere — all while growing your business. 80% of SMB employee time is spent collaborating 1 75% of workers will be Millennials by 2025 2 37% of the global workforce is mobile 1 Make the case for teamwork With improved collaboration, SMB customers can be more productive, reduce costs, safeguard data, and enable people to work almost anywhere. Choose a compelling business need to start the conversation Help your customers overcome workplace effectiveness and resolve collaboration problems holding their businesses back. Below are identifiers you can use to start the conversation: 1. Expanding remote/mobile workforce 3. Too many teamwork tools that don’t work together 2. Exchange Online users seeking cloud-based collaboration capabilities 4. Shift to non-traditional and multi-generational workforce Identify and address teamwork needs Customer concern Listen for common questions Increase productivity Work anywhere What activities do your employees engage in on a daily basis? How many different solutions do you use to share information? How do you cater to different teamwork styles in your company? How do employees work together? How much time does your IT staff spend supporting teamwork tools? Can your employees work on any device including personal devices? Better coordination between coworkers, suppliers, and customers. Microsoft Teams is included at no additional cost in most Office 365 subscriptions. Enable employees to work anywhere from any device. • Enable real-time co- • Eliminate license expenses • Connect through online • Reduce IT overhead costs authoring and file sharing. How Microsoft Teams helps Reduce costs meetings to work faster. • Bring together teams and resources, all in one place to spend less time searching for information. • Microsoft Teams allows customers to embrace remote worker scenarios. for third-party applications. • SMBs embracing remote work increase productivity by 20% and reduce turnover by 50%. * • SMBs embracing remote work save $20 K a year for full-time remote employees. * • Teams enables employee • Online meetings reduce travel costs. 1. Strategic Analytics, Global Mobile Workforce Forecast, 2015 -2020, November 2015 2. Gallup Poll 2015 productivity and helps to reduce employee turnover.
Effective teamwork strategies include Microsoft Teams is the hub for teamwork in Microsoft 365. With Teams, your SMB customers’ employees can easily access the tools and information they need to collaborate with coworkers and get work done. No other productivity solution offers a fully integrated teamwork solution with enterprisegrade security. Collaboration § Persistent chat and messaging Microsoft Product Value makes it easy to track conversations. § @ mention team members to share important notifications. § Easily share files with co- workers, vendors or suppliers. § Co-author documents with popular Office 365 apps. Meetings and calling § With one click, use audio, § Leverage apps from § Record meetings, share your § Build apps SMBs need and video or online meetings to connect with anyone inside or outside your company, from any device. screen, and annotate within Office 365 apps for real-time co-authoring. Expand your portfolio by offering new services Increase revenue by boosting customer value and teamwork investments Recurring services One-time engagements § Core workload enablement of Teams, Share. Point, and One. Drive § File and content migration Monthly license subscription § Online meeting set up Extensibility Microsoft and third-party partners to tailor Teams to meet customer needs and enhance productivity. easily make them available via the app gallery; extend reach through App. Source. Repeatable IP § Automated tools and processes for ongoing data governance and lifecycle management § Technology roadmap review § End-user support, § Structured adoption programs to help customers at scale adopt the latest technology training, and adoption services § User policy, data lifecycle management § Programs and services that help customers realize cost and time savings Teamwork features § Live events management and training, room configuration § Vertical and line-of- business solutions, time off and expense reporting § Teamwork assessment workshop STANDARD MARGINS 20 -35% MARGINS 35 -65% MARGINS Background resources • Microsoft 365 Business Partner Page • Microsoft 365 Business Technical Readiness • Microsoft 365 Business latest release details • Partner Launchpad • Office & Teams Demos 65%+ MARGINS
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