Smart Labor II Supplier Training Overview DXC Proprietary
Smart. Labor. II Supplier Training Overview DXC Proprietary and Confidential January 11, 2022
Agenda Smart. Labor. II Program Overview Smart. Labor. II Tool Overview Invoicing and Payment Process Additional Information and Support Question and Answer Session DXC Proprietary and Confidential January 11, 2022 2
Program Overview DXC Proprietary and Confidential January 11, 2022
Smart. Labor. II Program Business Purpose Benefits • To manage DXC’s Contingent Workforce through the Smart. Labor. II tool provided by Fieldglass. • Inclusion in DXC’s Contingent Workforce Management program, through a simplified process and automated tool • Inclusion in the SAP Fieldglass Training and Assistance Program • Visibility to time tracking and invoicing • Simplified invoicing and payment process. Quicker Payments, fewer issues. DXC Proprietary and Confidential January 11, 2022 4
Who is Fieldglass & What is Smart. Labor. II? Fieldglass • Fieldglass is the Supplier for DXC’s Smart. Labor. II • The Fieldglass application has been solution to procure and manage configured to meet DXC’s business Contingent Workforce (Agency requirements and is branded as Contractors) Smart. Labor. II DXC Proprietary and Confidential January 11, 2022 5
MSP Team Desk AGS MSP Team Availability: Monday to Friday 9: 30 am -6: 30 pm (IST) The MSP Team is experienced and committed to providing excellent customer service, including support on; § § § Smart. Labor. II application Policy and procedural support Issue resolution and customer service Reporting Job/Rate consultation and candidate shortlisting DXC Proprietary and Confidential January 11, 2022 6
Team Objectives Service Quality Drive a consistent and enhanced contractor experience, leading to improvements in strategic resource planning, efficiency, process alignment, quality of service and cost control. Supplier Management Provide strategic supplier performance management through quarterly business reviews and fostering a supplier friendly program. Single Point of Contact AGS (MSP Team ) will take on the role as a central point of contact with agencies supplying contingent workers through use of the Fieldglass system. DXC Proprietary and Confidential January 11, 2022 7
Smart. Labor. II Tool Training DXC Proprietary and Confidential January 11, 2022
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Submitting Candidates 1 2 When identifying a Job Posting, select it You can withdraw the existing contractors or you can submit new and press Submit New or Submit Existing Important to know The job requirements are standard, however the DXC managers may add extra requirements; e. g. : languages skills etc. Please review the Job Posting and use “Decline” if the request cannot be processed. DXC Proprietary and Confidential January 11, 2022 10
Accepting the Work Order The Work Order equals the Purchase Order Once the Work Order is accepted by the Supplier, the Work Order will have to be activated by DXC The candidate can register to work after DXC has activated the work order It is very important for the supplier to review the Work Order and validate that all bill rates and costs are accurate DXC Proprietary and Confidential January 11, 2022 11
Complete Onboarding Tasks Several of the Onboarding Tasks are a legal requirement. All tasks must be completed prior to contractor assignment Work Order Status will remain in “pending” until all onboarding tasks are completed DXC is responsible to validate completion of Onboarding Tasks DXC Proprietary and Confidential January 11, 2022 12
Receiving Notifications Every time you access the Tool and you perform changes, submissions, etc. , you will be notified via email You can also check the Notifications in the “Messages” tab. DXC Proprietary and Confidential January 11, 2022 13
Invoicing and Payment DXC Proprietary and Confidential January 11, 2022
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How to invoice DXC Review IER Report - Invoicing Take the IER Report received and make sure all information is accurate: rates, period, employees, total amount. If no error is detected, proceed with invoice creation Go to Column AD “Amount”, the sum of this column should be the Base amount for the invoice creation. On your invoice, include the taxes required according to your region Once invoice is created on your side (Vendor), you have to submit it for payment. Remember to indicate PO# assigned for your Company code within invoice created. DXC Proprietary and Confidential January 11, 2022 16
How to invoice DXC Review IER Report – Credit Note 1. 25% MSP Fee is applicable to all invoices for Labor services. This fee should be applied to all Labor hours registered during a period of time. Go to Column AM “MSP Fee”, the sum of this column should be the Base amount for the 1. 25% MSP Fee creation. On your credit note, include the taxes required according to your region Once Credit note is created on your side (Vendor), you have to submit it for payment Remember to indicate PO# assigned for your Company code within credit note created. DXC Proprietary and Confidential January 11, 2022 17
How to submit invoice + credit note to DXC Invoice submission According to each region, Invoice and credit note created should be submitted for payment through available systems: Tungsten, SWAN, MALA, scanning team Tungsten – Vendor needs to create a User ID an Password directly into Tungsten home page www. tungsten-network. com/hpesplit SWAN / MALA / VIM– Vendor needs to submit PDF for the invoice/credit note according to each portal requirements. Scanning team – Vendor needs to send PDF for the invoice directly to Scanning Team assigned for your corresponding region. You should get a WOID confirmation after submission is effective. DXC Proprietary and Confidential January 11, 2022 18
How to submit invoice + credit note to DXC Paper invoices Standard process set up for India Company codes (INES, INA 7, INET) is dedicated to paper invoices only. Supplier is to submit invoices to INES Scan location address INES Scanning team will scan the invoices through VIM and set them in DXC LH system DXC Proprietary and Confidential January 11, 2022 19
Invoice process for payment Smart Labor team approve/reject When the invoice and the credit note are submitted for payment through or portals available, Vendor should get a confirmation folio of submission. Invoice/ Credit note, if submitted correctly, will be approved or rejected by the PO Requestor APPROVAL: 1. -Invoice Base amount should be a match to column AD “Amount” total sum 2. -Credit note is submitted along with the invoice REJECTION: 1. -If the invoice is not a match to the IER Report (base amount is not a match to the IER Report column AD) 2. -If the invoice is a match but the credit note is not submitted along with the invoice. DXC Proprietary and Confidential January 11, 2022 20
Invoice process for payment Payment process flow If the invoice is approved for payment by PO Requestor, payment process should flow as regular. Net Terms for payment will be as agreed in Contract for service. There is no further action to take at this point. If the invoice is rejected Vendor should get a rejection notice from AP Team. When rejection is due to a mismatch, vendor has to issue a new invoice + credit note and resubmit for payment. IER Report discrepancies If Vendor thinks there is something wrong within the IER Report (wrong rates, missing information, duplicate values, duplicate periods) First point of contact would be Allegis will get vendor the support required to understand where the issue is according to vendor. IER Reports cannot be corrected or re-run, any correction has to be submitted according to Allegis advice and corrections will be visible in following IER Report run. DXC Proprietary and Confidential January 11, 2022 21
Additional Information and Support DXC Proprietary and Confidential January 11, 2022
DXC Supplier Portal Smart. Labor. II Supplier Portal Supplier Reference Information: • Supplier Financial Tools & Help • Supplier Resources • Supplier Compliance Requirements • Contingent Worker and Employee Resources • Supplier Contingent Labor • SLII Countries and AC Lite Model Countries • Legal Documents – Non Disclosure Agreement – Assignment Beginner Checklist – Supplier Handbook • Invoicing and Guidance – Smart. Labor. II Program – Supplier Training Overview – Find your invoice in SLII and AP Online DXC Proprietary and Confidential January 11, 2022 23
Smart. Labor. II Support Contacts Supplier Portal Link https: //h 20168. www 2. hpe. com/everett/index. do AGS Labor Desk DXCExternal. Labor@allegis. Global. Solutions. com GP Help Gphelp. smartlaborsupport@dxc. com AP Online https: //h 20168. www 2. hpe. com/everett/index. do DXC Proprietary and Confidential Training slides, Smart. Labor. II information Work orders, Rates, Job Postings Level 1 Escalation Missing time, General help Missing IER, Purchase Order Issues, Invoice payment status January 11, 2022 24
Q&A Additional information and questions Q 1. What is Supplier’s role in this engagement Ø DXC’s relationship is with the Supplier and DXC will make payments to the Supplier directly Ø Supplier will manage the relationship with the Contractors, ensure that time is tracked accurately in the SLII tool and will be responsible for payment to their Contractors Q 2. Candidate Submission Ø SLII limits a supplier’s ability to submit only 2 candidates per job posting Q 3. Onboarding Ø Supplier will be responsible to ensure that all onboarding tasks are completed for each candidate prior to work commencement for DXC (Drug Screening, Background checks, etc. ) Q 4. Time Tracking and Payment Ø Agency contractors will be responsible to track their time in SLII in addition to any internal DXC systems required Ø Supplier will be paid based on the hours submitted by their agency contractors and documented in SLII Ø Non-Integrated Invoicing – Invoices for the non-integrated invoice countries are to be submitted by Supplier via normal invoicing process and based on the hours submitted to SLII by the agency contractors. These invoices will be matched to the information in SLII for payment validation. Purchase Orders for submission of these Invoices will be provided by DXC Proprietary and Confidential January 11, 2022 25
Thank you. DXC Proprietary and Confidential
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