SKIP TRACING John Jerome National Credit Mangement Pat

SKIP TRACING John Jerome National Credit Mangement Pat Gammalo Security Credit Systems, Inc.

SKIP TRACING Ø OPENING STATEMENTS Ø INTRODUCTIONS Ø TWO MINUTE EXERCISES Ø FIRST STEPS OF SKIPTRACING Ø CREDIT BUREAU OVERVIEW Ø ALMOST EVERYONE IS ON THE INTERNET Ø ENTERING THE INFORMATION AGE – ACCURINT Ø INTERNATIONAL STUDENTS Ø CONCLUSION 1

SKIPTRACING OVERVIEW Client Provided Information: I. Student Name A. Male B. Female II. Student Address A. Street Address B. Apartment C. D. Lot Number Post Office Box Apt C Apt 3 B Apt 231 2

Client Provided Information (continued) III. Client A. Student Account Date of Attendance Reason for Debt B. Student Loan IV. Student’s Age A. Date of Birth B. Student’s age when debt was incurred 3

CREDIT BUREAU Introduction: I. Student Information Field A. Match student’s name with credit bureau B. Note any additional social security numbers C. Transfer spouse name D. Transfer or note any place of employment information 4

II. Address Field A. Review all addresses and subscribers reporting them B. Never change an address to one reported unless verified by a second source C. Review reported dates against the students age 5

Credit Bureau (continued) III. AKA A. Transfer all alternate names to file IV. Demographics A. Call and note all numbers B. Take note of state the student has their drivers license 6

V. Public Records A. Take note of where and when a judgment was entered B. Take note of when a bankruptcy was filed compared to the clients’ date of service C. Take note of the plaintiff in each case 7

VI. Collection Accounts A. Take note of the original creditor, open date, original balance and current balance B. If collecting a hospital account – make note of medical balances C. Remember many collection accounts will appear in the creditor section as well 8

VII. Creditors A. Take note of the type of creditors and loan terms B. Take note of the open date in conjunction with the student’s date of birth C. Take note of the credit limit and the highest balance D. Take note of the ECOA code: 1 = Primary 2 = Cosign E. 3 = Authorized User Take note of the reason the account was closed 9

VIII. Inquiries A. Take note of the date of inquiry B. Take note of the inquiry code (i. e. YC is a collection inquiry) C. Call auto dealership inquiries made within the past 60 days - Immediately D. Take note of any messages the student has put on his credit bureau 10

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INTERNATIONAL STUDENT ACCOUNTS Ø Finding lost students outside of the United States requires special handling Ø One prominent method is the utilization of ANYWHO, an international on-line directory Ø Family references of the student are also used to locate the Students Ø Base Locators are very helpful when the missing students are in the US military services 18

INTERNATIONAL STUDENT ACCOUNTS (continued) Ø Understanding currency export laws is necessary to facilitate collections from the student Ø The main methods of transferring money internationally are: è è Money wired from bank to bank, the student would deposit certified funds only Western Union Quick. Collect 19

Jon Jerome National Credit Management Jon joined National Credit Management in 2001 and has been in the collection industry for over twentythree (23) years. Jon reviews accounts and makes a second effort at collecting, when appropriate. In addition, he provides skip-tracing training to other counselors as well as our clients. 20