Skill Development at its Best MIS BBA MBA

Skill Development at it’s Best Transformation of Organizations • Flattening (Need for Agility) • Decentralization (More focus on Behavioral Approaches) • Flexibility • Location Independence (Globalization Pressures) • Low Transaction Cost • Empowerment (Employee needs to respond quickly) • Collaborative Work (More teams are emerging) • Overall Performance (Effectiveness) • Competitive Advantage Copyright 2016@Mir. Org

Skill Development at it’s Best Major Types of Systems • Executive Support Systems (ESS) • Decision Support Systems (DSS) • Management Information Systems (MIS) • Knowledge Work Systems (KWS) (KMS) • Office Automation Systems (OAS) • Transaction Processing Systems (TPS) Copyright 2016@Mir. Org

Skill Development at it’s Best Copyright 2016@Mir. Org

Skill Development at it’s Best Different Kinds of Systems • Operational-Level Systems – Support operational managers by keeping track of elementary organizational activities and transactions – Systems answer routine questions and track the flow of transactions through the organization – i. e. – systems to record bank deposits Or track the number of hrs worked each day Copyright 2016@Mir. Org

Skill Development at it’s Best Transaction Processing Systems Transaction processing system Copyright 2016@Mir. Org

Skill Development at it’s Best TYPICAL TPS APPLICATIONS Example in a University like us MAJOR FUNCTIONS OF SYSTEMS: • Admissions, grade records, course records MAJOR APPLICATION SYSTEMS: • Registration system, student transcript system, curriculum class control system Copyright 2016@Mir. Org

Another Example (A Payroll System) Skill Development at it’s Best Hours worked Payroll transaction

Skill Development at it’s Best A Symbolic Representation for a Payroll TPS Copyright 2016@Mir.

Skill Development at it’s Best What happens to TPS data? • Managers need sophisticated reports to help them understand analyze data. – created by a management information system • Management information system can be a synonym for the term “information system” or refer to a type of information system. – characterized by production of routine reports that managers use for structured and routine tasks Copyright 2016@Mir. Org

Skill Development at it’s Best MIS is short for management information system or management information services, and pronounced as separate letters MIS refers to a class of software that provides managers with tools for organizing and evaluating their department. Typically, MIS systems were written in COBOL and run on mainframes or minicomputers. Within companies and large organizations, the department responsible for computer systems is sometimes called the MIS department. Other names for MIS include IS (Information Services) and IT (Information Technology). Copyright 2016@Mir. Org

Skill Development at it’s Best MIS (The Central Systems) Marketing management information system Financial management Information system Manufacturing management Information system Common databases Order management information system TPS Copyright 2016@Mir. Org

Skill Development at it’s Best Office Automation • An office automation system “automates” or computerizes, routine office tasks. – word processing software – spreadsheet software – scheduling software – e-mail software Copyright 2016@Mir. Org

Skill Development at it’s Best Can decisions be automated? • Information systems do not make decisions. The manager analyzes the data and reaches a decision. • An expert system, sometimes referred to as a “knowledge-based system”, is a computer system designed to analyze data and produce a recommendation or decision. – uses a set of facts or rules Copyright 2016@Mir. Org

Skill Development at it’s Best A Model of ESS Copyright 2016@Mir. Org

Skill Development at it’s Best Why Information Systems Institute of Management Sciences (A Mini

Skill Development at it’s Best Institute of Management Sciences • Current status is that – – Number of Courses (Degrees) Increasing Number of Students & Staff logically increasing too Number of Admissions increasing Number of Exams and Results Increasing • Other Pressures!! – HECS looking for standardization (Course Curriculums, Course Plans, Monitoring, Research at University (resources for researchers) – Public want information – Key Stakeholders (Administration, Employees, Instructors and students) need convenience Copyright 2016@Mir. Org

Skill Development at it’s Best Institute of Management Sciences • All major processes are information based • Clear need for systematic approach (Here comes the role of Information Systems) • And we are on our way towards that (Admission system, Exam system, Monitoring system, Website) Copyright 2016@Mir. Org

Skill Development at it’s Best Transformation of Organizations Flattening (Need for Agility) • • Decentralization (More focus on Behavioral Approaches) • Flexibility • Location Independence (Globalization Pressures) • Low Transaction Cost • Empowerment (Employee needs to respond quickly) • Collaborative Work (More teams are emerging) • Overall Performance (Effectiveness) • Competitive Advantage Copyright 2016@Mir. Org

Systems from a Functional Perspective Skill Development at it’s Best IS can be classified by the specific organizational function they serve as well as by organizational level as follows: • • Sales and marketing systems Manufacturing and production systems Finance and accounting systems Human resources systems Copyright 2016@Mir. Org

Typical Applications - MIS with TPS Skill Development at it’s Best Copyright 2016@Mir. Org

Skill Development at it’s Best An Inventory System Copyright 2016@Mir. Org

Skill Development at it’s Best Examples of Finance & Accounting IS Copyright 2016@Mir. Org

Skill Development at it’s Best Examples of Human Resources IS Copyright 2016@Mir. Org

Skill Development at it’s Best An Employee Record Keeping System Copyright 2016@Mir. Org

Skill Development at it’s Best Enterprise Wide Software (Need for Collaboration) Case of Integrated

Skill Development at it’s Best Collaboration & Communication Systems Copyright 2016@Mir. Org

Skill Development at it’s Best Organizing the IT/IS Function INFORMATION SYSTEMS DEPARTMENT Information System Specialists: IT Infrastructure: Hardware • Software • Data • Networks CIO Managers System Analysts System Developers Programmers Network Specialists Database Administrator Clerical (Operators) Copyright 2016@Mir. Org

Skill Development at it’s Best IS Personnel • Operators – Data Entry – Computer Operators (Hardware Specialists) • System Analysts – Most Crucial IS job – Whether you are developing In-house or using a purchased application or Outsourcing • Programmers – Technical People (Technical construction of the IS) – Developers • Database Administrators • CIO • Other roles are also coming in organizations (IS Security Officers, Information Policy Makers, Webmasters) Copyright 2016@Mir. Org

IS Planning/ IT Governance Skill Development at it’s Best • Technology – New/Hottest Technology (Costly) or – Older/ Traditional Technology (Cheap) or – Combination of both strategies • Professionals – Training Vs. Hiring – Cost the key issue • Issues & Recommendations – Reliability in traditional technologies Vs. benefits with new ones (New cycles of training & updation required to keep up with pace and to avoid failures associated with new technologies) – In-depth Analysis the way to avoid failures Copyright 2016@Mir. Org

Skill Development at it’s Best References • Charles Parker, Thomas Case. (2000). “Management Information Systems: Action & Strategy”. (2 nd Ed). Chapter 2 & 4 • James O’Brien. (1998). “Introduction to Information Systems: A Networked Enterprise Perspective”. (2 nd Ed). Chapter 10, 12 • Kenneth C. Laudon & Jane P. Laudon (2011). “Management Information Systems: Managing a Digital Firm”. (7 th Ed). Chapter 3 • Grover S. Kearns (1997). Alignment of Information Systems Plans with Business Plans: (http: //hsb. baylor. edu/ramsower/ais. ac. 97/papers/kearns. htm) Copyright 2016@Mir. Org