Skill Development at its Best Human Resource Management

Skill Development at it’s Best Lectures 123 Administration Introduction of Instructor Course Introduction Few Words on Articles & Additional Readings Suggestions and criticism about previous semesters • Suggestion for future course of action • HRM Overview • Subject Website as Online Resource Center (www. themirs. org) • • Copyright 2018@MIRS

Skill Development at it’s Best Introduction - Farhan Mir Assistant Professor (IMS, BZU) MS (Monash, Australia) Ph. D (Management) Candidate (UMT, Lahore) Director Operations & Lead Consultant Trainer (MIRS) Major Responsibilities at IMS Program Coordinator (MBA 2. 5 Non-Business) Student Advisor (Evening) Patron Executive Forum Member of Almost All Committees - Admission - Examination - Disciplinary - Scholarship Copyright 2018@MIRS

Skill Development at it’s Best • Projects – – – • • Introduction – Farhan Mir Mumkinkar (Social Responsibility Group) SAI (Sports Awareness Initiative) Blood Donor Society Book Bank CBC MIRS Training Interests – Personality Development – Soft Skills (Team Skills, Presentation Skills, Motivation, Emotional Intelligence and Hygiene) – Sports Skills (Sports Training – Golf, Sportsmanship & Champion’s Attitude) Sports (Cricket, Squash, Golf) - 1000+ Wins in Competitive Matches - Organizing experience at multiple levels and in multiple sports Copyright 2018@MIRS

Skill Development at it’s Best Instructors Introduction - The Story of MIRS Website: www. themirs. org Our Events: www. themirs. org/events/ Products: www. themirs. org/product/ Facebook Page: www. facebook. com/themirs. org You. Tube Channel: https: //www. youtube. com/cha nnel/UCi. S 6 O 1 Kr 0 Frsrtwsx. Isgsr. A Copyright 2018@MIRS

Skill Development at it’s Best Instructors Introduction - MIRS Business Administration – Scenario and Activity based training sessions in close interaction settings Active Discussion BSES Work Attitude Critical Evaluation Scenario Building Context Judgment & Development Precise and Relevant yet Complete (PRC) Copyright 2018@MIRS

Skill Development at it’s Best Instructors Introduction - MIRS Copyright 2018@MIRS

Skill Development at it’s Best Sports Awareness Session (SAS) Learning Life Lessons Through Golf

Skill Development at it’s Best My Introduction: Contact Information § Best through e-mail address farhanmir@bzu. edu. pk OR In case of submission of assignment through email farhanazmatmir@gmail. com § After/before lectures on lecture day OR § Announced Timings in case of Assignments or Reports § Social Media § Facebook: https: //www. facebook. com/farhan. mir. 351 § Linked. In: https: //www. linkedin. com/in/farhan-azmat-mir-4 a 05 b 766/ Copyright 2018@MIRS

Skill Development at it’s Best My Introduction: Interests Sports Social & Cultural Change History

Skill Development at it’s Best Instructors Introduction - Favorite Quotes • "Champions aren't made in gyms. Champions are made from something they have deep inside them: A desire, a dream, a vision. They have to have last-minute stamina, they have to be a little faster, they have to have the skill and the will. But the will must be stronger than the skill. " - Muhammad Ali Copyright 2018@MIRS

Skill Development at it’s Best Course Administration & Requirements Copyright 2018@MIRS

Skill Development at it’s Best Course Administration • Exams and Assessment – Basically 2

Skill Development at it’s Best Examination • I personally believe in “thorough studies” so usually no choices given in the exam • Every thing discussed, during the class or given as reading material, could be part of the exams • Questions will be formulated in a way to examine both bookish as well as conceptual thinking • Other details will be given close to Mid • I will try to follow my simple rule that is – “ I’ll be very friendly in the lectures and very strict in the exam hall (believe me no chance of misconduct…)” Copyright 2018@MIRS

Skill Development at it’s Best Lecture Notes • Available from Photostat shop before lectures or preferably one day before the start of new week • Usually the lecture material will cover the topics of one week • Lecture Notes also now available online on the given website address (http: //themirs. org/business-admin-courses/hrm) • Lecture Notes will not be in detail format rather these will contain topics of discussion and important announcements regarding assessments. • Most Importantly Lecture Notes are just a supporting material and students must not forget to read books for detail and complete understanding (In case of HRM as a subject you need to do extensive reading on topics under discussion & look for majority of web sites for practical know how) Copyright 2018@MIRS

Skill Development at it’s Best Important Resources – HRM Online Resource Center Copyright 2018@MIRS

Skill Development at it’s Best Course Administration • Sessionals – Written assignments (Small Tasks) (details in coming lectures) • Critiques on Articles (a one page summary on an article related to the discussion topic and trends in Training and Development – – • Idea is to initiate research oriented writing not “cut-copy-paste” Attendance, Presentations, Quiz & Class Discussion & Participation (as a regular activity) Volunteer presentations (you must not be that familiar with this kind of stuff but you need to respond to it quickly!) Sessional’s loot sale Formal Presentations in groups and preferably case study presentations linking contents to an organization (local) Copyright 2018@MIRS

Skill Development at it’s Best How to get more marks? • Requirements – Overall Class Attitude – Things to Avoid (Referencing, Cut-Copy-Paste Culture, Carelessness, leg-pulling) – Things to do (Innovation, Confidence, Work Attitude) – Sense of Maturity and continuous learning Copyright 2018@MIRS

Skill Development at it’s Best One of the Major Sessional • Case Study Presentation – Students in groups of 6 -7 will choose an Organization that has implemented a project recently (Preferably a Pakistani Organization) – Written Case should be developed on the given format (A model format will be discussed in upcoming lectures) – Students need to develop a proper case study using the case study development guidelines – Eventually will present their findings in the shape of a Presentation in front of the class or classes on Multimedia – Students need to submit both Hard (Printed) and Soft copies (Computer files) of the Case itself and that of the Power. Point Presentation – This is day 1 so you can start working now! – I will myself present at least one Case Study well before the presentation schedule so that you people have an idea Copyright 2018@MIRS

Skill Development at it’s Best Last Year Case Studies • • • HRIS- Shell Compensation & Benefits at Pak. Arab Trends in HR- Nestle Career Development at Mobilink Training and Need Assessment at Unilever Copyright 2018@MIRS

Skill Development at it’s Best • • • Topics for Case Studies Human Resource Planning Impact of Technological Changes on HR Management HRIS Selection Techniques & Tools Training as one of the key HR Function Performance Evaluation: Importance & Methods Compensation & Benefits: The Key Motivator Career Planning & Development Collective Bargaining & Unions Latest Trends & Issues in HRM Copyright 2018@MIRS

Skill Development at it’s Best Course Orientation • Basically Theoretical focus Introduction of Concepts and Issues regarding HRM (This subject is developed in case study mode: it means that there are lot of case studies) • But – The practical orientation will also be a major focus of the course (this will include practical demonstration on multimedia) – Lecture notes will include more graphical explanation of things to give more practical orientation about concepts & applications especially the Organizational Examples – Formal Presentation from Students will also work in this regard – Video or Audio Presentation will also be part of the lectures Copyright 2018@MIRS

Skill Development at it’s Best Text and References • Focus will be on topics rather Chapters of any text • Many Text/books are available in market – Lloyd L. Byars & Leslie W. Rue. (Latest Edition). “Human Resource Management”. Mc. Graw Hill Book Company – R. Wayne Mondy & Robert M. Noe (2003). “Human Resource Management”. (6 th Ed). Prentice Hall Company – Gary Dessler. (2004). “Human Resource Management”. (8 th Ed). Mc. Graw Hill Book Company But • Not necessarily every thing is taught from the Text, Students need to broaden their view and consult as many additional references as possible (Preferably available in local market and from the Internet) • This time few simple yet important articles also be discussed during the lectures • Case Studies are now a definite part of the curriculum Copyright 2018@MIRS

Skill Development at it’s Best Examination • I personally believe in “thorough studies” so usually no choices given in the exam • Every thing discussed, during the class or given as reading material, could be part of the exams • Questions will be formulated in a way to examine both bookish as well as conceptual thinking • Other details will be given close to Mid • I will try to follow my simple rule that is – “ I’ll be very friendly in the lectures and very strict in the exam hall (believe me no chance of misconduct…)” Copyright 2018@MIRS

Skill Development at it’s Best Competency & Skills Learning not Teaching Miscellaneous (Regularity, Consultancy, Support etc) Neutral Assessment (Objective) Guidelines for me as an Instructor True Knowledge not stories Class Environment Updated Teaching Methodology Copyright 2018@MIRS

Skill Development at it’s Best • • Expected Topics Introduction to HRM Legal Framework & Equal Employment Opportunity Implementing Laws & Pakistani Perspective HRM Functions – Job Analysis & Design – – – – HR planning Recruitment Process Selection Orientation & Training Management development Performance Appraisal & Performance Management Compensation & Benefits • Case Studies Copyright 2018@MIRS

Skill Development at it’s Best Introduction to Human Resource Management Basic Definitions & Key

Skill Development at it’s Best It is all about People! (NADRA Swift Registration Centre)

Skill Development at it’s Best Management (Recall) • Management – “the process of coordinating work activities so that they are completed efficiently and effectively with and through other people” (Robbins) • Organization – “A deliberate arrangement of people to accomplish some specific purpose” (Robbins) Copyright 2018@MIRS

Skill Development at it’s Best CHARACTERISTICS OF AN ORGANIZATION Distinct Purpose Deliberate Structure People

Skill Development at it’s Best EF Vision – Strategic Plan Copyright 2018@MIRS

Skill Development at it’s Best Human Resource Management • “Activities design to provide for and coordinate the human resources of an organization” Lloyd & Leslie • “The function performed in organizations that facilitates the most effective use of people (employees) to achieve organizational and individual goals. ” John Ivancevich • The policies practices, and systems that influence employees’ behavior, attitudes, and performance. Noe, Hollenback, Gerhart & Wright • In past it was known as – Personal Administration – Personal Management Copyright 2018@MIRS

Skill Development at it’s Best Historical Foundations of HRM Scientific Management Welfare Work Industrial

Skill Development at it’s Best The Concept of Human Capital - Competitive Advantage through People • Human Capital – An organization’s employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight • Core Competencies – Integrated knowledge sets within an organization that distinguish it from its competitors and deliver value to customers. • Sustained competitive advantage through people is achieved if these human resources: – – Have value. Are rare and unavailable to competitors. Are difficult to imitate. Are organized for synergy. Copyright 2018@MIRS

Skill Development at it’s Best Developing Human Capital • Human Capital – The knowledge, skills, and capabilities of individuals that have economic value to an organization. – Valuable because capital: • Is based on company-specific skills. • Is gained through long-term experience. • Can be expanded through development. Copyright 2018@MIRS

Skill Development at it’s Best Human Resources Finance Materials, Production, and/or Services Management Major Organizational Subsystems Research & Development, Engineering Management Marketing Copyright 2018@MIRS

Skill Development at it’s Best • • • Specific HRM Functions Human Resource Planning Analyzing Jobs Recruiting Selecting Appraising Training Developing Compensating Benefits Work Environment Copyright 2018@MIRS

Skill Development at it’s Best HRM Practices • Important HRM practices are tailored in

Skill Development at it’s Best Four Major Categories of Activities The Acquisition of Human Resources The Development of Human Resources The Rewarding of Human Resources The Maintenance of Human Resources Copyright 2018@MIRS

How HR Functions Relate to HR Activities Skill Development at it’s Best The Acquisition of Human Resources Planning Analyzing Jobs Recruitment Selection The Development of Human Resources Appraising Training Developing Copyright 2018@MIRS

How HR Functions Relate to HR Activities, continued Skill Development at it’s Best The Maintenance of Human Resources The Rewarding of Human Resources Employee Benefits Safety & Health Labor Relations Compensating (Wages & Salaries) (Incentives) Copyright 2018@MIRS

Skill Development at it’s Best Responsibilities of HR Departments Copyright 2018@MIRS

Skill Development at it’s Best General Goals of Human Resource Management Facilitating organizational competitiveness Enhancing productivity and quality The human resource function in contemporary organizations Complying with legal and social obligations Promoting individual growth and development Copyright 2018@MIRS

Skill Development at it’s Best Desired Outcomes of HRM • • • Attraction Retention Job Performance Productivity Employee Safety and Health Attendance Job Satisfaction Competitive Advantage Company Performance Copyright 2018@MIRS

Skill Development at it’s Best Impact of Human Resource Management Copyright 2018@MIRS

Skill Development at it’s Best Overall Framework for Human Resource Management COMPETITIVE CHALLENGES • Globalization • Technology • Managing change • Human capital • Responsiveness • Cost containment HUMAN RESOURCES • Planning • Recruitment • Staffing • Job design • Training/development • Appraisal • Communications • Compensation • Benefits • Labor relations EMPLOYEE CONCERNS • Background diversity • Age distribution • Gender issues • Educational levels • Employee rights • Privacy issues • Work attitudes • Family concerns Copyright 2018@MIRS

Skill Development at it’s Best Competitive Challenges and Human Resources Management • The most pressing competitive issues facing firms: – Going global – Embracing technology – Managing change – Developing human capital – Responding to the market – Containing costs Copyright 2018@MIRS

Skill Development at it’s Best Business Strategy: Issues Affecting HRM Copyright 2018@MIRS

Skill Development at it’s Best Human Resource Management Who is responsible for HRM Practices?

Skill Development at it’s Best View #1: A Separate Department is Useful • HR Professional (specialists) perform the Job – Importance of Human Resources • Competitive Advantage – Increasing Complexity • Global workforce – External Influences • Legal Requirements – Consistency in Treatment Copyright 2018@MIRS

View #2 -- Every Supervisor or Manager is an HR Manager Skill Development at it’s Best • Anyone who deals with subordinates plays a HRM role • The “Line” perspective • Tasks Completed by Line Managers – – – – Interview job applicants Provide orientation, coaching, and on-the-job training Provide and communicate job performance ratings Recommend salary increases Carry out disciplinary procedures Investigate accidents Settle grievance issues Copyright 2018@MIRS

Skill Development at it’s Best HR Responsibilities of Supervisors Figure 1. 5 Copyright 2018@MIRS

Skill Development at it’s Best HR Management as a Career Field • HR Generalist – A person with responsibility for performing a variety of HR activities. • HR Specialist – A person with in-depth knowledge and expertise in a limited area of HR. • Professional Organization – Society for Human Resource Management (SHRM) – http: //shrm. org – Has student memberships available Copyright 2018@MIRS

Skill Development at it’s Best Overall Framework for Human Resource Management COMPETITIVE CHALLENGES • Globalization • Technology • Managing change • Human capital • Responsiveness • Cost containment Presentation Slide 1– 1 HUMAN RESOURCES • Planning • Recruitment • Staffing • Job design • Training/development • Appraisal • Communications • Compensation • Benefits • Labor relations EMPLOYEE CONCERNS • Background diversity • Age distribution • Gender issues • Educational levels • Employee rights • Privacy issues • Work attitudes • Family concerns Figure 1. 1 Copyright 2018@MIRS

Skill Development at it’s Best HR Laws (Basic Functions) Ethics: The fundamental principles of

Skill Development at it’s Best Standards for Identifying Ethical Practices Copyright 2018@MIRS

Skill Development at it’s Best Why Ethics (Ethical Standards Poll suggests implications) Copyright 2018@MIRS

Skill Development at it’s Best Complementary Cases Lipschultz, Levin & Gray -The People’s Company

Skill Development at it’s Best Lipschultz, Levin & Gray • Introduction • A Chartered Professional Accounting Company offering variety of financial services to individuals and small & Large organizations • Stephen P. Seigel is the CEO facing new yet challenging tasks • Offer Financial consultancy to variety of organizations and their people throughout the world • Over 50 years of services for the accounting, tax and consultancy needs of these organizations Copyright 2018@MIRS

Skill Development at it’s Best Copyright 2018@MIRS

Skill Development at it’s Best Lipschultz, Levin & Gray -The People’s Company • The Focus on People • The norms of the organization are based upon people involvement and participation • Creative, talented & diversified employees are the key components of company’s overall posture • To have a unique and creative way of providing financial services company focuses on acquiring and maintainning group-based and friendly human resources Copyright 2018@MIRS

Skill Development at it’s Best Lipschultz, Levin & Gray -The People’s Company • Some significant changes at the company • The use of non-conventional ways to achieve the tasks • The dull CPA work is carried out with new exciting ways • Innovation is there every where in the company especially in the arrangements of things • An example is a miniature “Golf Course” • The idea is to create openness in the office environment where people could interact with each other Copyright 2018@MIRS

Lipschultz, Levin & Gray -The People’s Company Skill Development at it’s Best • The Different look about the company – The interior is quite unique and different – The giant abacus (ancient computer) – A welcome wall with something about business, innovation and commitment – The setting is based on fun and exciting environment but employees are well focused on their tasks – The tend to set new standards almost everyday, where to be “great” is not enough – The core of the company is based on services offered with • Integrity, Confidentiality, Honesty and Openness Copyright 2018@MIRS

Skill Development at it’s Best A Guide To Internet Sites • American Management Association (http: //www. amanet. org/start. htm) AMA membership, programs, training, etc. • Society for Human Resource Management (http: //www. shrm. org) Current events, information, connections, articles. • HR Professional’s Gateway to the Internet (http: //www. hrisolutions. com/index 2. html) Links to HR-related web pages. • Training and Development Homepage (http: //www. tcm. com/trdev/) Job mart, training links, T&D electronic mailing list links. Copyright 2018@MIRS

Skill Development at it’s Best A Guide To Internet Sites (cont’d) • Fed. World (http: //www. fedworld. gov) A gateway to many government web sites. • U. S. Department of Labor (http: //www. dol. gov) Job bank, labor statistics, press releases, grants, contract information. • Occupational Safety and Health Resources (http: //osh. net) OSHA-related sites, government pages, resources, etc. • AFL-CIO (http: //www. aflcio. org/home. htm) Union news, issue papers, press releases, links to labor sites. Copyright 2018@MIRS