SKILL ASSESSMENT OF SOFTWARE TESTERS Case Study Learners

SKILL ASSESSMENT OF SOFTWARE TESTERS Case Study Learners need endless feedback, more than they need endless teaching. Is your current technical skill assessment capable of doing that?

Evaluating Skill is critical to building Competency! And Knowledge is not Competency! Knowing what / how to do is Knowledge! Being Able to Do it is SKILL! Client feedback about the lack of practical experience of the required skills, even after individuals are trained & certified. Demonstrating application of knowledge is critical. Knowledge based assessments are not adequate. Increasing demand for technical skills in Automation, Scripting, Design, Performance, Security, and other technical areas Non availability of case studies / real time scenarios which are representation of practical work.

MATURITY LIFE CYCLE OF COMPETENCY

WHAT DOES INDIA’s LEADING TESTING SERVICE PROVIDER DO TO IMPROVE THE SKILL OF 15, 000+ TESTERS? Clear understanding of skill gaps is the first and critical step to build competency. Design Skill Based Assessment to provide feedback on their gaps in a real-time scenario. Schedule, evaluate, grade and provide feedback on proficiency of Skill for their testing team members. Engagement Highlights Relationship since 2015 Assessments done 15, 000+ Types of Assessment Functional, Automation Testing Tools HP-ALM, HP-UFT, Selenium Benefits Clear rating and grading of individual role specific skills with documented observations on the work outcome. Defined Process, Case Studies, Guidelines for technical skills evaluation on advanced and in-demand skills On Time Structured Feedback of results in to enable planning of learning and development activities. Flexibility to Ramp-up and Ramp-down evaluators to suit the demands and without affecting quality.

ROLE SKILL MAP WORK FORCE Competency Clusters Skills Set Competency Dictionary Unit of Competence JOB Knowledge Criterion Performance Criterion ROLES Foundation Career Path Level of Involvement POSITION Lead Specialist aids Manager Workforce Competencies Payroll Staffing Goals Mgmt. Career Planning Organizational Environment Measure & Evaluate Delivering Training Designing Learning

HERE’s THE PROCESS Easy & Simple Prepare a role skill map Defining the role, skills, proficiency levels, weightages is the main focus of this step Specify Case Studies & Instructions Identifying a real time scenario, providing inputs on the tasks, and giving them directions to submit case studies. Candidate submits solution Supporting and following up with user for submission of solution. Assessors Review Solution Review of submitted solution vis-à-vis the ideal solution for specific evaluation parameters. Grading & Feedback Providing feedback on the specific areas of improvement

Skill Assessment Areas Where will we be able to help with this solution? Technology Domains 1 Functional Testing Requirements, Test Design, Test Execution, Reporting, Defect Management 2 Performance Testing Performance Scenario Development, Execution, Reporting 3 Web Applications Mobile Applications Test Automation Tools HP – ALM, HP – UFT, Selenium, JIRA, Cucumber, SOAP UI Rational, Gherkin Industry Domains Banking, Financial Services Insurance 4 5 Continuous Testing Process Agile Methods, Test Driven Development, Dev. Ops, Continuous Testing, Full Stack Testing Process, Testing Lifecycle, Agile Testing, Process Improvement, Standards 6 Test Estimation Testing Estimation, Planning, Tracking, Monitoring & Control, Reporting Roles Engineer Analyst Architect Manager

Sample Assessment Flow How does it really look? Role Definition Name Competency Skills Proficiency Level Expected Level Test Lead Estimation & Resource Planning Test Case Analysis Test Case Points Level 2 (60 / 100) Expected Activities § § Understand business requirements provided Understand Test Schedule provided Understand the template for Test Plan Create a Test Plan for the project Inputs 1. 2. 3. 4. 5. Project Document Instruction Manual Test Plan Template Test Schedule Template Procedure for Submission of Solution Evaluation Criteria Outputs General Criteria 10% Understanding & Preparation Documentation Standards Overall Presentation Understandable to end user 1. Final Score Card 2. Assessment Report 3. Recommended Learning Test Case Analysis Inclusion of User Interfaces Inclusion of Functions Inclusion of Process Flows 60% Test Case Estimation Knowledge of the Process Validation of Complexity Levels Preparation of a schedule estimate 30% Evaluation Scale 0 Not applied 1 Attempted 2 Applied / Achieved (50%) 3 Applied / Achieved (75%) 4 Applied / Achieved (100%)

Interesting? Let us discuss… Pradeep Chennavajhula 860 -994 -0030 pradeep. c@qaiglobal. com USA | CANADA | INDIA | SINGAPORE | CHINA