SITA BRIEFING TO PORTFOLIO COMMITTEE ON POLICE SITA

SITA BRIEFING TO PORTFOLIO COMMITTEE ON POLICE SITA Service Delivery & Budget for 2009/2010 23 June 2009 Presented by Femke Pienaar Chief Business Operations State Information Technology Agency

AGENDA Ø SITA Strategic Plan Alignment Ø Police Budget Vote for 2009/2010 Ø Overview of Police ICT cost drivers Ø Role of Agency within Budget Vote Ø Police Strategic Projects 2

10 Years of Service Excellence!! Ø Police founding member of SITA in April 1999 Ø Single largest customer - 25% of SITA revenue Ø Ring-fenced service delivery since 2003 Ø Achievements Largest single network > 40, 000 workstations Largest mainframe – 5, 271 MIPS / 50 TB Storage Business applications integrated and interfaced with IJS E-Docket implemented to prevent dockets from being stolen Leading financial management capability – R 120 variance on total 2008/2009 Police budget allocation! Largest GIS capability, integrated with crime analysis and deployed standardised in vehicles, helicopters & control centres 3

SITA Strategic Plan Alignment SITA Strategic Plan Ø Optimise Revenue Streams Ø Reduce Cost of ICT support Ø Increase Responsiveness Ø Maximise process efficiency and automate Ø Improve Service Level Management Ø Skills Development Police Business Unit Plan Ø Review Costing Model and Sustainability Ø Benchmark ICT support services rendered Ø Single tasking process Ø Integrate ERP, tasking and ECM solutions Ø ITIL alignment of SLM processes for Police Ø Train resources on new development technology 4

Police Budget Vote for 2009/2010 Recurring ICT Support Services Infrastructure Upgrade Programme (SAPS and IJS CAPEX funding) INFRASTRUCTURE PROJECTS 2008/2009/2010 NETWORK UPGRADE R 182, 237, 161 R 414, 500, 000 MAINFRAME UPGRADE R 36, 464, 776 R 100, 000 R 19, 995, 600 DISASTER RECOVERY AD HOC EXPANSIONS (PBX, NETWORK) 2010/2011 R 750, 000 R 78, 856, 127 R 30, 000, 000 R 297, 558, 064 R 564, 495, 600 R 770, 000 5

Overview of Police ICT cost drivers Ø Hosting Services 2008/2009 upgrades reduced maintenance fees Ø Network Services Maintenance introduced on 27 new switching centres (R 38 m) Active Directory and new regional support (R 20 m) Ø Application Services CPI adjustment Ø Decentralised Support Services Equipment increased from 117, 377 to 119, 377 from 08/09 (10% to 20% growth / year since 05/06) 6

Police ICT equipment growth 7

Police ICT equipment growth 8

Role of Agency within Budget Vote Ø Management and support of core ICT capability Ø Utilize SA ICT industry on competitive basis as partners to render support services to Police 53. 5% of revenue channelled to industry partners 63% of Hosting Services 66% of Network Services 45% of Distributed Support Services 46% of Application Maintenance Services Ø Optimise ICT capabilities to ensure most cost effective solutions 9

Role of Agency within Budget Vote Ø Act as procurement agency for Police managed ICT projects (money not flowing via SITA) Firearm Licence and Permit System Automated Vehicle Logging (R 265 m) Brass. Trax 3 D Ballistic Testing (R 77 m) Property Control and Exhibit (R 262 m-R 875 m) Detention Management (In process) 10

Police Strategic Projects – 08/09 Ø SITA supported/established the following strategic projects in 2008/2009 Deployed E-Docket to 107 Police stations Developed and implemented a Forensic Laboratory E-Docket solution for exhibit management Implemented the AVL vehicle tracking in 25, 000 Police vehicles (1, 700 for 2009/2010) Implemented GIS satellite imagery obtained from CSIR 11

Police Strategic Projects – 09/2010 Ø Within the 2009/2010 budget vote SITA will support/establish the following: Rejuvenation of Police Integrated Case Docket Management System (ICDMS) Integrated all Police systems through single portal (ID and Access Management) Further deployment of E-Docket solution ECM deployments for IOD’s, E-Registration, SAPS collaboration Property Control and Exhibit Management 12

National Joint Operation Centre and Provincial Operation Centres implemented for FIFA Confederation CUP……ahead of schedule! Thank you for the opportunity 13