Sistema Pubblico di Connettivit The public connectivity system

Sistema Pubblico di Connettività The public connectivity system Ing. Gaspare Ferraro Roma – 10 marzo 2009

Agenda q Quick view on: ØICT Governance Structures Evolution ØRUPA – Rete Unitaria della Pubblica Amministrazione (the National Network that links the Public Sector Authorities) ØRIPA – Rete Internazionale della Pubblica Amministrazione (The International Network that links the Public Sector Authorities) q Public Connectivity System (SPC) architecture: ØThe network architecture and the multiprovider ØThe Management Center ØThe Vo. IP Center tender

The CNIPA (the National Center for IT in the Public Administration) is an Agency with about 160 resources that operate within the Prime Minister Cabinet to support the Ministry of Innovation and Public Sector

Cnipa role in the Public Sector ØIt establishes the strategies of ICT innovation ØIt sets the planning process ØIt controls the goals of innovation (by providing recommendations and assessments) ØIt is in charge for the realization of the most important projects within the Public Sector to: § renovate the internal government G 2 G § provide Public Sector services G 2 C, G 2 B

ICT Governance Structures Evolution AIPA Structures Authority Functions: Agency functions : • promote projects 1993 1995 Centro Tecnico Rete Unitaria della PA Centro Nazionale per l’Informatica nella P. A. Project governance functions AIPA and Centro Tecnico summarized functions 1997 1999 RUPA Projects 200 3 2005 2006 RIPA and SPC Rete Unitaria della Pubblica Amministrazione : • Connectivity and transport • Interoperability Rete Internazionale della Pubblica Amministrazione Connectivity Public Service Operational start-up of services

Cnipa large projects To maximize efficiency with integrated information resources, electronic work processes and information sharing: of P. A. International network (RIPA) Connectivity Public System (SPC) To develop e-Government: Cooperation Systems Citizens and companies web portal Certified e-mail National card of services Mobile Government

Evolution of large Italian Public Sector networks RUPA 2000 -2006 Master Agreement, managed by CNIPA, to provide “basic interoperability services” and “additional services” (email, proxy and related services). INTERNET Admin 1 Admin 2 RUPA Admin n RIPA 2005 -2011 The “International Network of Italian Public Administrations”. SPC 2006 -2011 The system to provide Public Administrations with Connectivity, Security, Interoperability and Application cooperation services.

RUPA (2000 -2006) q IP network of Telecom Italia dedicated to the Public q 115 Sector Administrations : 53 central ad. and 62 local ad. q 27000 connected sites q 94% of connections in x. DSL and 70% CENTER speeds up to 2 Mbit. MANAGEMENT /sec with

RIPA: an International network: why? Ø to realize an international network for the Italian Public Sector that ensures secure connectivity Ø to identify a services portfolio that guarantees the best technical and economic market conditions, but also to rationalize Public Sector costs through centralized management purchasing Ø to provide a platform that enables the development of IT projects at national/international level (consular personnel, data base, visas project, biometric passport project, etc. ) The connected Ministries are the following: Ministry of Foreign Affairs, Ministry of Defence, Institute for Business with Foreign Countries, Customs, Tourism Offices

Geography ZONE: A ZONE: B N. America W. & E. Europe APAC Middle East & Central & S. America Africa Partner: EDS – BT Infonet ZONE: C

Network sizing in the international landscape

RIPA services Basic services §IP connectivity and Internet services § Support services (Network Management and Monitoring) Optional services § “Quality of Service services ( Ip-Mpls ) § “Security ” services Added value services § Voice over IP § Video conference ”

SPC (2006 -2011) Drivers : Ø Multi-vendor network system Ø Single carrier-independent price list Ø Carrier-independent Performances Ø Best price tender ØOpen System for new ICT services wireless and Vo. IP Ø Mandatory participation for Central Administrations ØAll local Administrations will also have to connect : security,

SPC architecture

SPC components Cooperation services Network Classic interaction instruments Basic connection 15 Security Basic and enanced interoperability New integrated services

SPC architetture – The network design Q-ISP 1 PA PA Q-ISP PAL Q-ISP 2 PA Pop Q-CN PAL QXN Q-ISP 3 PAL PA Pop RIPA Q-ISP 4 PA 16 PA PA

The obvious question § “Why don’t we use Internet? ” § To control the quality § ISPs are “qualified” and under contract § We can guarantee the Qo. S and the bandwidth end-to-end § We know the route of every single packet in our network § To avoid the typical ISP war in NAP § CNIPA establishes the peering policies: § Good sizing of the peering bandwidth (no strangle of the bandwidth) § Internet is the natural backup of the QXN 17

QXN (Qualified e. Xchange Network) QXN connects all the qualified ISP networks, the international network (RIPA), and the regional Community Network; QXN can provide “end to end” services Architecture based on two POP (RM-MI) Availability = 99, 99%, OWD<=20 ms, PL<=0, 05% DNS and NTP services NOC and SOC h 24 x 365 18

Flows qualified Internet of PA PA 1 PA n Q-ISP QXN PA 1 Big Internet Intranet Internet Infranet Citizens / Industries Q-ISP 2 PA n

Multiprovider call for tender

SPC architetture - Connettivity Multi provider call for tender Q-ISP 1 PA PA Q-ISP 2 PA Pop Q-CN PA QXN Q-ISP 3 PA PA Pop RIPA Q-ISP 4 PA 21 PA PA

Multiprovider call for tender TARGETS § More than one (minimum two); § Same services at same prices; § Competition between providers in order to have low prices. MAIN QUESTIONS § Adjudication: lowest prices or more convenient prices? § Same amount of services for each ISP or not? 22

Multiprovider FW BT Wind call for tender TI 80 Tis 85 70 60 50 50 The provider offering the lowest prices wins the biggest part. The other parts are won by the other providers in the order of arrival. 23

Final list The final list includes following winners: the Telecom Wind Italia 10% 5% BT-Italy 25% Fastweb/EDS 60%

SPC architetture – QXN s. c. p. a. Multi provider call for tender Q-ISP 1 PA PA Q-ISP Consortium PA Q-ISP 2 PA Pop Q-CN PA QXN Q-ISP 3 PA PA Pop RIPA Q-ISP 4 PA 25 PA PA

SPC architecture : The Management Center

SPC architecture CG-SPC Multiprovider call for tender Q-ISP 1 PA PA Q-ISP 2 PA Nodo Q-CN PA QXN Q-ISP 3 PA PA Nodo RIPA Q-ISP 4 PA 27 PA PA

The Management Center The management center helps CNIPA in the governance activities : Performance Security Support Data collection CG-SIC Provider qualification Report PKI Training and consulting 28

CG-SPC: Web Portal 29

Quality audit Quality points CG-SPC 30

SPC Vo. IP Center

SPC architecture NIV-SPC CG-SPC Multiprovider call for tender Q-ISP 1 PA PA Q-ISP 2 PA Nodo Q-CN PA QXN Q-ISP 3 PA PA Nodo RIPA Q-ISP 4 PA 32 PA PA

What NIV do § Manages on-net calls § LCR (Least Cost Routing) of off-net calls § Integrates different Vo. IP technologies § New services (e. g. audio and video conference, address book, click to dial, istant messaging, unified messaging, presence, etc. ) 33

NIV PSTN gateway softswitch Carrier @QXN 34 Carrier@QXN

Whole architecture at the moment Coordinating Commission 2^ Gara Multiprovider Call for tender CG-SPC Q-ISP 1 3^ tender Hosting & managem ent serv. PA PA consortium Q-ISP Messaging and Coop. services Q-ISP 2 PA PA Nodo Q-CN 4^ tender Coop. Serv. Center PA PA Q-ISP PA PA Nodo PA RIPA Q-ISP 4 Technical rules Rules for provider qualification PA PA 35