Sistem manajemen kinerja dihubungkan dengan kinerja karyawan Dian

Sistem manajemen kinerja dihubungkan dengan kinerja karyawan Dian Alfia Purwandari Evi Susanti Pertemuan ke 6

Performance Improvement Plan (P. I. P. ) entile • Getting the employee’s agreement that a performance problem exists. • Mutually generating and discussing possible solutions. • Evaluating and agreeing actions steps. • Ensuring that the individual understands that improvement is his/her responsibility and the consequences of failure to give effect to the agreed solutions.

GROW Model Goal(s) – What is it that the employee really wants? What are the goals for future performance? Reality – Where are they now? What is the reality in respect of current performance? Options – What could they do? What are the options for closing the gap? Will – What will they do? Is there a will to commit to a relevant action plan?

To maximise the benefits of the G. R. O. W. model it is advisable that the: 1. 2. 3. Feedback take place privately and as quickly as possible after the event. 4. Diagnosis precedes the prescription, via active listening and trying to understand. 5. Session is guided toward action points. Employee be encouraged to do the talking. Relationship is based on trust. For example, in the feedback session a partnership approach should be adopted, showing that the coach is on the employee’s side, trying to help and support them. In problem performer cases the mindset saying: ‘We’ve got a problem’ is preferred to the one saying ‘You’ve got a problem’.

4 LEVEL STRUKTUR ORGANISASI 1. Korporat 2. Unit bisnis 3. Internasional 4. Lantai operasi

Contoh Bagan Keterkaitan Antar Variabel Kinerja: Sumber Daya Proses Internal Keluaran Bisnis Produk cacat Keandalan TK Pengerjaan ulang Kualitas bahan baku Keluar-masuk TK Efisiensi Set-Up Kualitas produk Efisiensi keluaran Pelatihan Pengiriman Efisiensi pergantian alat Material terbuang Tingkat teknologi Fleksibilitas Produk Tingkat kecelakaan Penerapan JIT Produksi tepat waktu Mesin rusak terjadwal Keandalan pemasok Tingkat persediaan Absenteeism Fleksibilitas volume