SIMAPRO CONTEXT PHILOSOPHY AND LEARNING SYSTEM CONTEXT CHALLENGES

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SIMAPRO: CONTEXT, PHILOSOPHY AND LEARNING SYSTEM

SIMAPRO: CONTEXT, PHILOSOPHY AND LEARNING SYSTEM

 CONTEXT

CONTEXT

CHALLENGES SUSTAINABLE COMPETITIVENESS PRODUCTIVITY AND DECENT WORK SUSTAINABLE INNOVATION

CHALLENGES SUSTAINABLE COMPETITIVENESS PRODUCTIVITY AND DECENT WORK SUSTAINABLE INNOVATION

THREAT The vicious circle of Crisis sales ventas competitiveness competitividad presupuesto budget employment empleo

THREAT The vicious circle of Crisis sales ventas competitiveness competitividad presupuesto budget employment empleo innovation innovación training capacitación seguridad salud safety andyhealth incentivos incentives

CRISIS OF THE DEVELOPMENT MODEL Deep imbalances in globalization How to create a different

CRISIS OF THE DEVELOPMENT MODEL Deep imbalances in globalization How to create a different future than the past? Breaking with the existent 'social field’: How to Change “Me” and “Us” Breaking the 'status quo': learning - extrapolate the positive of the past Generate learning from the future (not from the past) Opening Required: Habit, Mind, Heart, Will (Otto Scharmer: Theory U)

THE FUTURE Sustainable Innovation Open Innovation Friendly Innovation – ‘fun’

THE FUTURE Sustainable Innovation Open Innovation Friendly Innovation – ‘fun’

Sustainable Innovation Social innovation: collective intelligence Technological / organizational innovation learning INDIVIDUAL SYMAPRO competency

Sustainable Innovation Social innovation: collective intelligence Technological / organizational innovation learning INDIVIDUAL SYMAPRO competency GROUP

SOCIAL INNOVATION

SOCIAL INNOVATION

Social Innovation: linked strategy WELFARE: Fair Globalization Sustainable Development Goals 2030 (UN) Corporate Social

Social Innovation: linked strategy WELFARE: Fair Globalization Sustainable Development Goals 2030 (UN) Corporate Social Responsibility • Conclusions Sustainable Enterprises (ILC-2007) • A Global Jobs Pact • ILO Declaration on Social Justice for a Fair Globalization Decent Work ILO Gender equality • ILO Recommendation 195 Training SIMAPRO: Competency based Human Resource Management ISO / HACCP / TPM Productivity

Social Innovation: Decent Work Decent work summarizes and integrates the aspirations of individuals in

Social Innovation: Decent Work Decent work summarizes and integrates the aspirations of individuals in relation to their working life: Productive work with fair pay Safety in the workplace and social protection Better prospects for career development and social integration Freedom for individuals to express their concerns, organize and participate in decisions that affect their lives: social dialogue Equality of opportunities and treatment for women and men; reconciliation between work and family life

Open Innovation Latin American/Caribbean Economy the need to climb to products and services of

Open Innovation Latin American/Caribbean Economy the need to climb to products and services of higher value-added, knowledge-intensive From Mass production to Mass innovation

Learning and Open Innovation ing r a sh recognizing g ti r a p

Learning and Open Innovation ing r a sh recognizing g ti r a p tin a p ci

Friendly Innovation Creating environments that reduce the effort to learn Contents: Form: Contextualized Practical

Friendly Innovation Creating environments that reduce the effort to learn Contents: Form: Contextualized Practical Participatory Recreational Handling

 PHILOSOPHY

PHILOSOPHY

Characteristics integral inclusive LOW COST PRODUCTIVITY WORKING CONDITIONS permanent flexible

Characteristics integral inclusive LOW COST PRODUCTIVITY WORKING CONDITIONS permanent flexible

PHILOSOPHY: AXES 1) Social Dialogue 2) Communication from bottom-up and top-down 3) Collective intelligence

PHILOSOPHY: AXES 1) Social Dialogue 2) Communication from bottom-up and top-down 3) Collective intelligence and ambition 4) Continual improvement and permanent innovation 5) Focus on results chain and impact assessment 6) Open learning network

1. Social Dialogue: taxonomy of scope Levels 1 Sharing Information 2 Consulting Decisions 3

1. Social Dialogue: taxonomy of scope Levels 1 Sharing Information 2 Consulting Decisions 3 Concerting Plans 4 Bargaining Agreements (collective) (strategies)

Social Dialogue: taxonomy of agreements Level Passive: Learning a single spiral Reactive: Double-loop learning

Social Dialogue: taxonomy of agreements Level Passive: Learning a single spiral Reactive: Double-loop learning Proactive: Transcendental Learning TRADE UNION Preservation of employment and salary Active involvement in structural changes, expanding decent work Proactive management with the company, delving into decent work ENTERPRISE (MANAGEMENT) Implementation of the change project Openness to participation in the change process Cooperation with trade unions as partners in the development of business strategy

2. Communication from bottom up and top down F L O W P R

2. Communication from bottom up and top down F L O W P R O B L E M S PARTICIPATION AND COMMUNICATION MANAGEMENT – TRADE UNION MIDDLE MANAGEMENT WORKERS IMPROVEMENT OF PRODUCTIVITY, WORKING CONDITIONS and ENVIRONMENTAL IMPACT F L O W S O L U T I O N S

Model Participation Communication Information Measurement Training Motivation Collaboration Responsibility Commitment PERFORMANCE INCREASED PRODUCTIVITY AND

Model Participation Communication Information Measurement Training Motivation Collaboration Responsibility Commitment PERFORMANCE INCREASED PRODUCTIVITY AND WORKING CONDITIONS

3. Collective intelligence and ambition COLLECTIVE AMBITION PARTICIPATION Personal values ‘ENGAGEMENT’ Organizational values Sharing

3. Collective intelligence and ambition COLLECTIVE AMBITION PARTICIPATION Personal values ‘ENGAGEMENT’ Organizational values Sharing competencies

Regulation of collective ambition DIALOGUE OF KNOWLEDGE Technical Organizational Labor learning PSYCHOLOGICAL – SOCIAL

Regulation of collective ambition DIALOGUE OF KNOWLEDGE Technical Organizational Labor learning PSYCHOLOGICAL – SOCIAL CONTRACT commitment ECONOMIC CONTRACT commitment SOCIAL DIALOGUE

Psychological contract The expectation: What does the employer expect from the worker / trade

Psychological contract The expectation: What does the employer expect from the worker / trade union? What do the worker / trade union expect from employer? Assumptions Expectations Promises Mutual obligations Attitudes Emotions Behavior

4. Continuous improvement and permanent innovation Who Innovates in the Organization? Senior management Middle

4. Continuous improvement and permanent innovation Who Innovates in the Organization? Senior management Middle management Operational staff Periphery

5. Focus on results chain and impact assessment INDICATORS IMPACT Result n Activities n

5. Focus on results chain and impact assessment INDICATORS IMPACT Result n Activities n RO CE SS Result 2 OF TH EP Activities 2 BASELINE ON M Activities 1 IT OR I NG Result 1 DOCUMENTATION TIME

6. Open Learning Network Enterprises Consultants Employers´organizations Workers´organizations Institutions of Vocational Training Research Centres

6. Open Learning Network Enterprises Consultants Employers´organizations Workers´organizations Institutions of Vocational Training Research Centres International agencies (ILO) NETWORK ‘Master’ WEB Newsletters WEBlog Wiki’s On Line Courses TOT Courses Universities Government (Ministries, agencies)

Continuous Improvement: experimental management system SYMAPRO CYCLE 1, 2, 3…. . n Measure Impact

Continuous Improvement: experimental management system SYMAPRO CYCLE 1, 2, 3…. . n Measure Impact assessment and corrective actions Objectives + Indicators Monitoring Application and Verification Improvement Proposals

 LEARNING SYSTEM

LEARNING SYSTEM

GROUP MEASUREMENT SYSTEM AND FEEDBACK

GROUP MEASUREMENT SYSTEM AND FEEDBACK

GROUP: Measurement and feedback Organizational Objectives 1. Measurement Objectives 2. Feedback: reflection 4. Application

GROUP: Measurement and feedback Organizational Objectives 1. Measurement Objectives 2. Feedback: reflection 4. Application 3. Improvement proposals ‘micro learning’ What is not measured cannot be improved! Measurement without reflection, does not lead to improvements!

GROUP: Measurement and feedback OBJECTIVES INDICATORS EFFECTIVENESS MEASUREMENT GRAPHICS FEEDBACK PROBLEMS, SOLUTIONS, AGREEMENTS ENHANCEMENT

GROUP: Measurement and feedback OBJECTIVES INDICATORS EFFECTIVENESS MEASUREMENT GRAPHICS FEEDBACK PROBLEMS, SOLUTIONS, AGREEMENTS ENHANCEMENT

INDIVIDUAL SELF TRAINING AND ASSESSMENT GUIDES (STAG)

INDIVIDUAL SELF TRAINING AND ASSESSMENT GUIDES (STAG)

INDIVIDUAL: STAG OBJECTIVES INDICATORS KEY COMPETENCIES SCID STAG FEEDBACK PROBLEMS, SOLUTIONS, AGREEMENTS ENHANCEMENT

INDIVIDUAL: STAG OBJECTIVES INDICATORS KEY COMPETENCIES SCID STAG FEEDBACK PROBLEMS, SOLUTIONS, AGREEMENTS ENHANCEMENT

Web sites WEB – SIMAPRO Learning Network: www. oitcinterfor. org www. oitsimapro. org www:

Web sites WEB – SIMAPRO Learning Network: www. oitcinterfor. org www. oitsimapro. org www: simapro. cl/ www. infotep. gov. do www. simapro. org http: //promes. cos. ucf. edu/ http: //promes. se/ Software Plataforma Internet: www. leonardmertens. com/simapro. com Video-Experiences: http: //vimeo. com/user 4133053/videos

Thank you

Thank you