SIM 362 Jason Buffington System Center Operations Manager

SIM 362 Jason Buffington System Center Operations Manager JBUFF@microsoft. com, @JBUFF Sean Christensen System Center Service Manager SECHRIST@microsoft. com, @Sean. C_MSFT Adam Hall System Center Orchestrator ADHALL@microsoft. com, @Adman_NZ

4 0 20 MOM 2005 RTM 5 00 2 MOM 2005 SP 1 06 0 2 07 0 2 Ops. Mgr 2007 RTM 08 0 2 Ops. Mgr 2007 SP 1 2 9 00 Ops. Mgr 2007 R 2 2 0 1 0 Ops. Mgr 2007 R 2 – CU 1, CU 2, CU 3, CU 4 1 1 20 Ops. Mgr 2012

Consistent UX (Console, Web, Share. Point) IMPROVED End User Experience (Synthetic Transactions) NEW Application Monitoring (. NET, J 2 E) Infrastructure Monitoring (OS, SQL, IIS) NEW Infrastructure Monitoring (Network)

MOF ITIL Automation ® Standardization ® Self-service COBIT ® Compliance

IT Data Warehouse Automation Interfaces Knowledge Configuration Items Work Items Configuration Management DB Centralized Data Storage Integration

MOF ITIL ® ® COBIT Automation • Response & Remediation in line with criticality of Business Services. Standardization • Consistent view of Services & Infrastructure • Consistent delivery of services offered Self-service • Choice & Control with Flexibility Compliance • Embedded in the every day. ®

Service Manager Protection Service Management Monitoring Open. View Operations Provisioning Configuration HP Service Manager Software . Make your IT service desk enterprise strength

Get Clone Requests Clone VMs Add Storage To Each Create Advertisement Protect VMs Request ID VM Size VM VM Disk … VM ID VM VM Name … Disk ID … Job ID … Protection Group … CR 345 3 Large 8 GB … 233113 VM 233 … 33434 … 6655 … Large. VMs … Small 1 GB 4 GB 233114 VM 234 … 33435 … 6657 … Small. VMs … … 233115 VM 235 … 33436 … 6659 … Small. VMs … CR 375 0 Med Small 5 GB 4 GB … 233116 VM 236 … 33437 … 6670 … Med. VMs … CR 276 2 Med 5 GB … CR 346 0

Event Mgmt Server Network Create Disk Connect Disk to VM Create Server Join Network Associate Server to Service Close Request VM Lifecycle Management Security Provisioning Virtual Clone VM Application Service Management Create Deployment Configuration Storage Update CMDB Initiate Change & Compliance Asset/CMDB Incident Response Service Desk Monitor for request

Every customer has at least one scenario that Opalis answers!

IT Pro Operator Developer IT Business Manager

Lets do some Demo!

Adam Hall Orchestrator adhall@microsoft. com Jason Buffington Operations Mgr jbuff@microsoft. com Sean Christensen Service Manager sechrist@microsoft. com

Blue Section http: //www. microsoft. com/cloud/ http: //www. microsoft. com/privatecloud/ http: //www. microsoft. com/windowsserver/ http: //www. microsoft. com/windowsazure/ http: //www. microsoft. com/systemcenter/ http: //www. microsoft. com/forefront/

Connect. Share. Discuss. http: //northamerica. msteched. com Sessions On-Demand & Community Microsoft Certification & Training Resources www. microsoft. com/teched www. microsoft. com/learning Resources for IT Professionals Resources for Developers http: //microsoft. com/technet http: //microsoft. com/msdn

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