Silent Knight Buyer eCommerce Acronyms CPS Common Processes

Silent Knight Buyer e-Commerce

Acronyms CP/S Common Processes & System ERP Enterprise Resource Planning BPCS Business Planning Control System SAP Systems Applications Products 2010 Farenhyt Annual Distributor Conference 2

Our Vision Best Practice Common Processes GDM Global Design Model Automation & Control Solutions One System Seven Business Units Common Master Data One Infra. Structure HBS HPS ECC S&C HLS HS HSM Honeywell Building Solutions Honeywell Process Solutions Environmental & Combustion Control Sensing & Control Honeywell Life Safety Honeywell Security Honeywell Scanning & Mobility - Customer Master - Bill of Material - Cost Centers - Vendor Master - Pricing - Profit Centers - Material Master - Inventory - Chart of Accounts Single Client ACS SAP – v ERP 6. 0 28, 000 Business Users CP/S - the Power of ONE 2010 Farenhyt Annual Distributor Conference 3

Significant Investment in Infrastructure and Planning n Solid History in Development and Implementation u Five years of development history by Honeywell ACS functional expertise u 77 successful Deployments across ACS; 7 of the largest factories in Life Safety including St Charles & Juarez u Represents Over $3. 2 Billion in external revenue (ACS) u Over 8000 Heavy Transaction Users n HLS Solution – u Utilized Northford, Westwood and Woodbridge functional team of experts to lead the deployment u Over 10 months of work by dedicated team of 30+ HLS individuals plus Global ACS resources building the solution u Developing standardized HLS processes (where possible) across all sites (i. e. Returns process) 2010 Farenhyt Annual Distributor Conference 4

Customer Benefit n Improve u Planning and tracking u Scheduling of orders n Increased reliability of information n Better Customer Service (greater speed, better accuracy and higher service levels) n Increased integration through e-Commerce Make it easier to do Business with Silent Knight 2010 Farenhyt Annual Distributor Conference 5

Changes n New Global Customer Numbers n New Global Customer facing Documentation u Order Acknowledgements u Packing List u Invoice and Statements u RMA return labels n Delivery Date – Your Dock Date n e. Commerce Make it easier to do Business with Silent Knight 2010 Farenhyt Annual Distributor Conference 6

Changes n New Global Customer facing Documentation u Order Acknowledgements u RMA Acknowledgement u RMA return labels Order Ack. Return Labels Make it easier to do Business with Silent Knight 2010 Farenhyt Annual Distributor Conference 7

Silent Knight Buyer e. Commerce

e. Commerce Overview n n n n Standard orders (no rush/expedited orders) Multiple ship-to addresses (must be set up in system like today) Robust search function and catalog browsing Easy to identify, download, and print invoices, orders, etc. Product availability information – quantity, date Excel template for uploading of orders directly to the site Specify requested delivery dates Specify ship complete or partial delivery u Per order u Per line item 2010 Farenhyt Annual Distributor Conference 9

Login screen 2010 Farenhyt Annual Distributor Conference 10

Welcome screen 2010 Farenhyt Annual Distributor Conference 11

e. Commerce Main Page Browse and search Recent history – orders, invoices, etc 2010 Farenhyt Annual Distributor Conference 12

Search transactions Search for orders, invoices, etc. Select status Search date range Enter complete doc. # or partial # with * 2010 Farenhyt Annual Distributor Conference 13

Search transactions Download a spreadsheet of all transactions Click the link to view document 2010 Farenhyt Annual Distributor Conference 14

Browse product catalog 2010 Farenhyt Annual Distributor Conference 15

Product search Search our part number or your part number 2010 Farenhyt Annual Distributor Conference 16

Product search Fuzzy/wildcard Search 2010 Farenhyt Annual Distributor Conference 17

Product search See your price Click here to view additional info 2010 Farenhyt Annual Distributor Conference Add directly to your cart 18

Pricing and availability checks See availability for the quantity you need Check pricing 2010 Farenhyt Annual Distributor Conference 19

Order Entry screen Enter PO number Enter additional description/reference Specify ship order complete or line complete Specify your requested delivery date *This is YOUR dock date* 2010 Farenhyt Annual Distributor Conference Select your ship-to address Select your shipment method 20

Upload shopping cart Cart upload feature 2010 Farenhyt Annual Distributor Conference 21

Cart upload Product Number IDP-PHOTO Quantity Requested Delivery Date Ship Complete Download Excel template PO Line number 5 25 -Nov-2010 NO 00 IFP-100 1 25 -Nov-2010 No p 2 r 5 25 -Nov-2010 No p 3 r 5 25 -Nov-2010 No Click update Legend Required Data Optional Data 2010 Farenhyt Annual Distributor Conference Browse to your local file 22

Checkout Click to update any changes Delete items Checkout Invalid parts will be flagged 2010 Farenhyt Annual Distributor Conference 23

Confirm your order Shipping and handling charges and taxes will not be visible at checkout; they will be applied on the final invoice 2010 Farenhyt Annual Distributor Conference 24

Submit order Check to accept Submit sales order T&Cs 2010 Farenhyt Annual Distributor Conference 25

Order confirmed 2010 Farenhyt Annual Distributor Conference 26

e. Commerce Demo

Other SAP Features n Material Resource Planning (MRP) u Run weekly today but will be run nightly on SAP u Will now look at the days activity and reschedule all activity including orders n Integrated system will not only look at inventory but also: u Factory orders and completion dates u Component available for production u Drop shipment information from our key suppliers n Picking, Packing and Shipping Improvements u u Scanning of bar codes on the product Scanning of products when being packed Weights verified once weighed on the station scale Contents Labels n Order Allocation to reserve inventory for customer orders u Changing dates will not be communicated u Contact CSR or e. Commerce for updated information 2010 Farenhyt Annual Distributor Conference 28

Questions