Siemens Industry Inc Industry Mall Order Inquiry Webinar

Siemens Industry, Inc. Industry Mall Order Inquiry Webinar For internal use only / © Siemens Industry Inc. 2010

Industry Mall Order Inquiry Training Objectives § Identify methods of searching for an order § Identify filters that can be used to narrow the search § Establish preference settings § Access tracking information for shipping Page 2 For internal use only / © Siemens Industry Inc. 2010.

Order Inquiry Introduction Inquiry types § Orders by Lines Key Features § § Real time status Preferences and filters View order details Track shipping Page 3 For internal use only / © Siemens Industry Inc. 2010.

Order Inquiry Inquiries by Order § Order inquiry results § Sort column headings Filters § Start with filters option § Available filters Links within column fields Export inquiry results Page 4 For internal use only / © Siemens Industry Inc. 2010.

Order Inquiry Inquiries – Orders by Lines § Accessed via Inquiries Menu § Many aspects identical to Inquiries by Order Filters must be applied Filter options are identical Fields displayed are different § Shipping info § Pricing info Perspective Page 5 For internal use only / © Siemens Industry Inc. 2010.

Order Inquiry Process & Results § Select Orders option § Accounts in Profile § Filters § Set filters § Submit filter selection § Order is displayed § Order Details Page 6 For internal use only / © Siemens Industry Inc. 2010.

Order Inquiry Tracking Shipments § Order Details § Carrier Website Page 7 For internal use only / © Siemens Industry Inc. 2010.