SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE STEPHEN COVEY

SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE (STEPHEN COVEY) PRIVATE VICTORIES 1. BE PROACTIVE 2. BEGIN WITH THE END IN MIND 3. PUT FIRST THINGS FIRST PUBLIC VICTORY 4. THINK WIN/WIN 5. SEEK FIRST TO UNDERSTAND…THEN TO BE UNDERSTOOD 6. SYNERGIZE HABIT OF RENEWAL 7. SHARPEN THE SAW 1

Interdependence PUBLIC VICTORY Independence PRIVATE 1 VICTORY Be proactive Dependence The Seven Habits Paradigm 2

FIRST CHAPTER: PARADIGMS AND PRINCIPLES -“Inside-out” approach: From Private Victory to Public Victory -Personality and Character Ethic: The Character Ethic says that there are basic principles of effective living, and people can experience true success only when they learn and integrate these principles into their basic character (like integrity/honesty, humility, fidelity, temperance/self control, courage, justice, patience, modesty. . . ) -Primary and secondary greatness 3

• Character ethic involves primary traits. Personality Ethic is secondary. • Secondary traits (personality ethic) may help one to play the game to succeed in specific circumstances. • Long term success requires both. Ralph Waldo Emerson: "What you are shouts so loudly in my ears, I cannot hear what you say. " 4

-Paradigm, a model, a perception, assumption, the way we perceive, understand & accordingly interpret and judge things. A mental map. -Habits consist of knowledge, skill, and desire. Knowledge allows us to know what to do. Skill gives us the ability to know how to do it. Desire is the motivation to do it. 5

Habits Knowledge (what to, why to) Habits Skills (how to) Desire (want to) 6

-Maturity Continuum Model (Continuous Maturation): Dependence (“you” paradigm), Independence (“I” paradigm) and Interdependence (“we” paradigm). -Effectiveness Paradigm: It is defined as p/pc balance. p= production/pc = production capacity = producing asset Risk of forgetting pc while focusing on p. Principle: “Hard to the job, soft to the person” SECOND CHAPTER: PRIVATE VICTORY FIRST HABIT: BE PROACTIVE -Between Stimulus and Response: Between stimulus and response, we have the power of free will to choose our response. 7

Stimulus Response FREEDOM TO CHOOSE 1 -Self. Awareness 4 -Independent Will (Willpower) 2 -Imagination 3 -Conscience 8

-Proactivity: Being proactive means taking responsibility for every aspect of your life. Our decisions shape our behaviors not the environment/outer conditions. Reactivity is the opposite. 9

-Circle of Concern / Circle of Influence: Another way to become more self-aware regarding our own degree of proactivity is to look at where we focus our time and energy. “Circle of Concern” includes those concerns in which we have no particular mental or emotional involvement. In Circle of Concern there are some things over which we have no real control and others that we can do something about. We could identify those concerns in the latter group by circumscribing them within a smaller Circle of Influence. -Direct Control/Indirect Control/No Control: The proactive approach puts the first step on the solution of three kinds of problems within our present Circle of Influence. Those three kind of problems we face fall in one of three areas: direct control (problems involving our own behavior); indirect control (problems involving other’s behavior); or no control (problems we can do nothing about, such as our past or situational realities). 10

Circle of Concern Circle of Influence 11

Circle of Influence Concern PROACTIVE FOCUS Circle of Influence Concern REACTIVE FOCUS 12

SECOND HABIT: Begin with the End in Mind -Things are created twice, but not all first creations are by conscious design. There is a mental or first creation, and a physical or second creation to all things. Plan and Do. -Leadership is the first creation. Leadership is not management. Management is “doing things right”. Leadership is “doing right things”. 13

Alternative “Centers” • • Spouse centered Family centered Money centered Possession centered • • Pleasure centered Friend/Enemy centered Church centered Self centered • Principle Centered (principles are our real guide) Personal Mission Statement 14

THIRD HABIT PUT FIRST THINGS FIRST Things which matter most must never be at the mercy of things which matter least. (Johann Wolfgang von Goethe) 15

Two Factors to Define Any Activity • Urgency - An activity is urgent if you or others feel that it requires immediate attention. • Importance - An activity is important if you personally find it valuable, and if it contributes to your mission, values, and high-priority goals. 16

Time Management Matrix (Quadrant II is the heart of effective personal management. It deals with things that are not urgent, but are important. ) Important I Not Important Urgent III Activities: Not Urgent II Activities: Prevention, PC activities Relationship building Recognizing new opportunities Planning, recreation Crises Pressing Problems Deadline Driven Projects Activities: Interruptions, some calls Some mail, some reports Some meetings Proximate, pressing matters Popular activities IV Activities: Trivia, busy work Some mail Some phone calls Time wasters Pleasant activities 17

PUBLIC VICTORY -There can be no friendship without confidence, and no confidence without integrity. • • THE EMOTIONAL BANK ACCOUNT: The amount of trust built up in a relationship, The feeling of safeness that makes communication easy, instant and effective. SIX MAJOR DEPOSITS: 1. Understanding the individual 2. Attending to the little things 3. Keeping commitments 4. Clarifying expectations 5. Showing personal integrity 6. Apologizing sincerely when you make a withdrawal 18

FOURTH HABIT: THINK WIN Six Paradigms of human interactions: • • • Win/win Win/lose Lose/win Lose/Lose Win/win or no deal 19

FIFTH HABIT SEEK FIRST TO UNDERSTAND THEN TO BE UNDERSTOOD Principles of Emphatic Communication -Diagnose before you prescribe. 20

Principles of Empathic Communication Four common levels for listening: – Ignoring: Making no effort to listen – Pretending: Making believe or giving the appearance you are listening – Selective listening: Hearing only the parts of the conversation that interest you. – Attentive listening: Paying attention and focusing on what the speaker says, and comparing that to your own experiences. 21

• The Greek philosophy of Ethos, Pathos, and Logos gives the sequence for effective communication. • Ethos is your personal creditability. Pathos is the empathic side. Logos is the reasoning side. Most people go straight to the logical side without first establishing their character and building the relationship. 22

SIXTH HABIT: SYNERGIZE Principles of Creative Cooperation: -Synergic Communication. Synergy: The whole is greater than the sum of its parts. Synergy takes place when two or more people produce more together than the sum of what they could have produced separately. Synergy is based on Trust and P/PC Balance. 23

Take as a guide: • In crucial things unity • In important things diversity • In all things generosity. 24

Blocks to Synergy Anger Defensiveness Anxiety Fear Fixation Jealousy Ego 25

FOURTH CHAPTER: HABIT OF RENEWAL SEVENTH HABIT: SHARPEN THE SAW FOUR DIMENSIONS OF RENEWAL : -Physical, Mental, Spiritual, Social/Emotional. The Upward Spiral of Growth 26

SEVENTH HABIT - Sharpen the Saw The Habit of Renewal FOUR DIMENSIONS OF RENEWAL: We can sharpen the Saw in Four Areas : 1 -Physical (Body): We build physical wellness through proper nutrition, exercise, rest And stress management. 2 -Mental (Mind) : We increase mental capacity through, reading, writing, and thinking. 3 -Spiritual (Spirit): We develop spiritually through reading inspiring literature, through meditating and praying and through spending time with nature. 4 -Social / Emotional (Other Relationships) : We mature socially and emotionally by making consistent, daily deposits in the Emotional Bank Account of our key relationships. 27

Physical Exercise, Nutrition Stress Management Mental Social/Emotional Reading, Visualizing Planning, Writing Service, Empathy Synergy, Intrinsic Security Spiritual Value Clarification & Commitment, Study & Meditation 28

The upward spiral of growth 29

Moving along the upward spiral requires us to learn, commit and do on increasingly higher planes. THE LAW OF THE HARVEST: We will always reap what we sow, no more, no less… 30