Services Next Generation Business Solutions for the Manufacturing

Services & Next Generation Business Solutions for the Manufacturing Industry

Manufacturing : 5 Leading Trends 1 Electronics 2 Virtualization across Product Development & Manufacturing Increasing Embedded Software & Electronics • • • In-Vehicle Entertainment Smart Vehicles Mobility “Closer” to the Consumer Embedded Electronics • • • HPC Big Data Simulation & Engineering Services Material Science & Weight Reduction Cloud Adoption 3 Customer Focus 4 Global Shift Customer Centricity, Retention & Digital Marketing Industry is seeing Global shift in patterns of Demand & Consumption • • • Consumerization of Manufacturing Analytics & Big Data Digital Strategy Connected Supply Chain Ecommerce • • • Made to Stock moving to Made to Order Emerging Markets driving growth Globalization 5 Standardization across Plants & Smaller modular Factories closer to Demand • • • Complexity reduction Optimize Capex through platform optimization Reduc e Time to market

In the emerging context of Manufacturing, our POV … OEM or Tier 1 - The Manufacturing CIO’s Concerns Remain Same! Faster to the Market - Reduce Cost - Increase Value to Customer! Process Variability - Disparate Systems - Real Time Performance Demand Connectivity - Scalability - Adaptability - Flexibility Key Drivers Business Response Technology Accelerators Our Solutions Least Consulting Highest Quality Services On Schedule Transformation Global Product Platforms LEAN Product Development Master Data Management (MDM) Value Adding Business Solutions LCC Sourcing Opportunities Global Sourcing Networks Service Oriented Architecture Global Process Harmonization Global Market Spread Differentiate Customer Experience Software As A Service (Saa. S) Enterprise IT Transformation Value Added Products Collaborative Value Chain Business Process Outsourcing Strategic Cost Reduction Price Pressure LEAN Supply Chain Remote IS Management (RIM) Enterprise Analytics We find some of these trends resonating in Business. Strategies We believe with our deep understanding of Manufacturing Landscape, we can add significant value … -3 -

The Big Questions Who can design this component and get us a LCC supplier? Technology Management How can we decide if a service can be delivered on shared service mode? How do we ensure network availability 24*7? Where do we access the documents we used last time? Knowledge Management Facilities Management Supplier Contract Mfr In house Mfg. unit How do we decide make v/s buy? How do I get visibility into my Warranty spend? Corporate Management End Users Regulatory Info. Quality Info. Supply Chain Mgt. Employees Inbound Logistics Distributors & Resellers Logistics Stores Employees Warehouse How do we analyze the Spend How can we track purchase orders & accounts payable at the least cost? How can we crash the mfg. lead time for this part? How do I optimize the spares inventory in each depot ? How can we utilize the warehouse space optimally? 4

What we deliver Product Design & Development Functions Manufacturing Post Manufacturing Horizontal Value Chain Coverage Product Management Processes Value Chain Operations Execution Technology Management Inbound Logistics Test Corporate Management End Users Regulatory Info. Quality Info. Supply Chain Mgt. Employees Stores Compliance Facilities Management Vertical Depth Supplier Contract Mfr In house Mfg. unit Knowledge Management Customer Experience Processes Employees Distributors & Resellers Logistics Employees Warehouse MES SCADA Develop PLC Design Services Launch IT Strategy & Governance Application Development, Management and Maintenance Full Technology Services Engineering & Industrial. Stack Services Infrastructure Management Business Process Outsourcing 5

Adding Value at Every Stage Man Exc ufactu elle r nce ing Integrating Plant Floor with Board Room to drive business benefits Squeeze in Value Cha Cost SCM CRM Information Enterprise Systems Production Planning MES Product Design Production Optimization Supervisory Automation Customer Experience Solutions Sensors Controllers Impact of Domain Knowledge Enterprise Analytics Prod Lifec uct yc Valu le e 6

A structure that delivers results Global Manufacturing Business Unit Resource Management Process Excellence Program Management Innovation & Transformation Team Customer Relationship Team Manufacturing Solution Centers Technology Excellence Team Domain Expertise Consulting Demand Creation Account Management Demand Management Strategic Partnership Demand Fulfillment Business Execution Delivery Assurance Solution Management Tech Best Practices Tools & Assets 7

Long standing relationships with the world’s leading manufacturers 1 of 3 Fortune 500 customers work with us Over 100 8000 associates customers Consistent compounded growth >30% Over $500 M in revenues 100% customer retention with CSI of 86. 5% >90% Most customer relationships 3 years+ repeat business 8

A track record of delivering Quantifiable Results… Cost Quality • Inventory reduction by $8 Mn per year for Power Generation Equipment Manufacturer • Improved capacity utilization by 8% for a Global Textile Machinery Manufacturer • Reducing the cash-to-cash cycle time by 10 days for a Global Paint Major’s Indian Operations • Faster issue resolution due to 70% reduction in quality issue notification time frame at Tier-1 Auto Component Supplier to leading OEMs • Reduction of internal scrap by 18 % at a Global Engine Manufacturer • Reduction in customer PPM by 22 % at a Tier-2 Supplier Schedule • Lead time reduction from 74 days to <30 days for Diesel Engine Manufacturer • Increase in forecast accuracy by 25% for a Global Engine Manufacturer • On time delivery improved by 15% at a Global Textile Machinery Manufacturer Customer Satisfaction • Increased certainty on delivery by achieving 97% deliver to promise at Tier-1 US-based Auto Component Supplier • Reduced supply chain variability at a Global Engine Manufacturer • Improved customer satisfaction through 30% improvement in On Time Delivery for a Diesel Engine Manufacturer