Services for anyone impacted by crime in Bedfordshire

Services for anyone impacted by crime in Bedfordshire Engagement evening Date and version number

Welcome to Police HQ Kevin Vanterpool

Housekeeping

Clare Kelly and Bethan West The vision for anyone impacted by crime in Bedfordshire

Bethan West Overview of Services • Those impacted by crime in Bedfordshire • Commissioning priorities • The Future

Kevin Vanterpool Our new model, our aims and aspirations • • • Programme Aims Consultation and Outcomes What Works? Key Features & Referral Process Restorative Justice Structure

Programme Aims To identify, design and implement the most effective and efficient delivery mechanism / solution for the assessment and management of services for those impacted by crime. The solution will: • deliver high quality services • be cost effective and deliver value for money • have the capacity and capability to support a range of specialist support for those affected by crime • be flexible and responsive to meet needs • ensure compliance with all statutory requirements e. g. VCOP. • enhance the service users overall experience through the criminal justice system

Outcomes from Consultation t bes s i tim cess Suc the vic by d e n fi de We need a Coordin ating function. ology n h c e t to use cilitate both d e e N to fa hange c x e ation ices. inform ess to serv cc and a age u g n a L rs barrie Und suppo erstand rt vict on the ims based ir need s for t r ppo s of u S No victim /SV ng DV you We c a best n only ac p h victim ossible s ieve the er s effec by work vice for tively in in pa g rtner ship. Int ref erag pre erral ency re- sen proc vic ts r es tim isk s isa of tio n Services to work w or mediu ith low m risk D V victims Servic es exp e preval ence o rience a hig h f ment health a l related issues Disparity exists across Bedfordshire r ybe C r rt fo ing and o p ext sup ited No ying, s explo bull being

What Works? Ministry of Justice Literary Review Those impacte d by crime Hallmarks: Information and communication • Procedural Justice • Multi-Agency Working • Professionalisation of Victim Services Peer Reviews HMIC Feedback Local Service Provider s

Key Features Centre of Excellence Coordinating role across force and partner agencies & providers Focus on Victims RJ Identification and Coordination Built on Learning & Best Practice Pan. Bedfordshire directory of services Signpo st Accessible to all victims Champions for the improvement of our service to victims Initial & ongoing assessment of needs Supports and enhances existing programmes and operational functions. Greater Influence on CJ partners Enhances Partnerships with local providers. Information Rich Environment

Bedfordshire Victims Partnership Local Authority Services RJ Hub OPCC Commissioned Services Local & National Charities Emerald MH Trust Signpos t Community Interest Companies Court Based Witness Service Witness Care University of Bedfordshire CPS VLU National Homicide Service Road Victims Trust NPS Victim Contact Scheme

Referral Process Self. Referral Call from those impacted by crime Initial Needs Assessment as crime is recorded Potential Need? • • Person impacted by crime doesn’t want to report crime • • Self referral BVP Service Directory • • In Depth Needs Assessment Emotional/Practical Support Case Management Face to Face Support Contact and update Support through CJS Self referral Local Service Providers

Restorative Justice • RJ Hub – embedded within service • Sustainable - building on local partnership capacity & capability • Coordination of offer, referrals, progress and delivery of interventions • Person Impacted by Crime, rather than offender focused, based on needs. • Available throughout CJ process as part of cope & recover

Structure Head of Unit (PO 4) Victim Care Supervisor (SO 2) 8 X Victim Care Coordinators (SC 5) Victim Care Admin Volunteers RJ Admin RJ Coordinator (SO 2)

Clare Kelly • Culture • Application Process • Eligibility Criteria • Recruitment process

Application Process Information Event Gather relevant information to help make an informed decision Start role and initial training Online Application Competency style questions and basic personal details. Final Offer and Contract when all preemployment checks are clear Interview Values based interview , USP Pre-Employment Checks Vetting, References

Eligibility and Policy Vetting -May be eligible to join with minor convictions and/or cautions -Declare everything on the vetting form, including family member’s convictions if are aware they have any Residency British citizen, EC or EEA National, Commonwealth Citizen, Foreign National with no restrictions to stay in the UK. Must have lived in the UK for a minimum of three years. If resided outside of the UK within the last 3 years – will need to complete an overseas questionnaire, this will be send alongside the vetting form.

Q&A