Service Technology Update The Role of libraries The

Service & Technology Update

The Role of libraries “The object of the library is to bring together human beings and recorded knowledge in as fruitful a relationship as humanly possible. ” - Jesse Shera- Leddy Library - May 2005 2

n Physical Changes - Workspaces q Computer workstations and support n n n Support both sign-on and quick access machines Computing Commons - 1 st main, 1 st west 2 multimedia classrooms (56 pc), 1 teaching area (40 pc) 18 distributed quick access stations Total: 250+ public machines Leddy Library - May 2005 4

n Peripherals and Support: q Printing: n n n Leddy printer queue 4 high-volume printers 1 colour printer 5 printers (3 locations) q ~100, 000 pages/month Scanners: n n n 3 standard flatbed 1 oversized flatbed 3 microform scanner/printers Leddy Library - May 2005 5

n Flexible access & transfer support q Laptop drops n q Wireless n n q 22 on six floors 3 access points on 3 floors Expanding now – 12 areas on 9 floors Lending pool n n 14 wireless network cards 9 Laptops 5 USB memory keys 2 e-book readers Leddy Library - May 2005 6

n Are they using it? q WIBS – Leddy login & reservation system n q Network traffic increasing significantly n q ~1200 bookings per day Doubled from March 2004 to 2005 Printing n ~100, 000 pages/month Leddy Library - May 2005 7

n Proxied web services Access through Leddy’s EZProxy & remote login system n n n July 2002 - June 2003: 137, 000 July 2003 - June 2004: 423, 000 July 2004 - March 2005: 451, 000 q On campus use is ~53% total q Student network in library ~26% Leddy Library - May 2005 8

Key Factors OCUL – Scholars’ Portal Project Illumina Article & Citation Search RACER EJOS E-Journals Interlibrary Loans Get It! Open. URL resolver O-Zone Ref. Works Government Documentw Citation Manager O-Space Collaborative Repsitory 9

n Scholars’ Portal – highlights q q q n Locally loaded journals & backfiles ~5000 journals / 7 million full text articles Abstract & index databases Interoperability of systems q Search results will n n Link to full text Load citation into Ref. Works Link to catalogue record for local materials Create ILLoan request in RACER Leddy Library - May 2005 10

n Some Additional Resources q Journals & Publications n n n q Statistics & Data n n q ~22, 000 Journal titles ~ 6, 000 E-book and reference titles Additional abstract & index databases Statistics Canada Federal & Provincial Depository Ontario Geospatial Data Exchange (OGDE) LEO – cooperative data initiative Services n n ERes – electronic course reserves Course integration - participant in Vi. CKi Leddy Library - May 2005 11

n Underpinnings n Servers q q n Staff equipment (85 FTE, 110+ staff) q q q n 9 Leddy 5 ITS(shared) 112 Workstations 12 network, 30 stand-alone printers 6 Flatbed, 28 Barcode Scanners Systems / Production Applications q q q q Voyager ILS & Catalogue EZProxy – remote access Log. In – remote authentication WIBS - booking ERes – course reserves In. Magic / DBTextworks WILD - tutorial Local Scholars Portal administration Leddy Library - May 2005 12

q Technical Support & Development n 3 techs, 2 Systems librarians, 1 clerical staff q q n Local, provincial, national & international projects q q q Desktop installations, configuration and support Local development and support Development/Programming Project support and planning Partnerships n n n ITS - local support and infrastructure CFL – courseware integration, Interlend partnering Teaching and research colleagues Leddy Library - May 2005 14

n Upcoming Projects q Equipment & Facilites n n n q Mac workstations Expanded wireless (ITS) Server additions & upgrades Collections & Services n n n n Information Literacy Tutorial project Courseware integration Institutional Repositories Shibboleth authentication (with ITS) Senate & Presidential Papers database Academic Data Centre … Leddy Library - May 2005 15

Point of Intersection n Redesign for full integration Standards-based and accessible Supporting pedagogical & research missions

What was recently unthinkable, is now indispensable. (anonymous) Leddy Library - May 2005 17