SERBIAN TOURISM PROGRAMMES AUSTRIAN SERBIAN TOURISM PROGRAMMES Conversion
SERBIAN TOURISM PROGRAMMES AUSTRIAN SERBIAN TOURISM PROGRAMMES Conversion Functions & Amadues AIR
AUSTRIAN SERBIAN TOURISM PROGRAMMES Chapter 3 CONVERSION FUNCTIONS At the end of this chapter, you will be able to: § Define encoding and decoding § Encode cities, airports, countries, states and airlines § Make time calculations § Make date calculations
AUSTRIAN SERBIAN TOURISM PROGRAMMES Encoding and Decoding § The airline industry uses a system that identifies each city, airport, country, state or airline by a unique code – Codes are administered by the International Air Transport Association (IATA), and the International Standards Organisation (ISO) – With these codes, you can identify cities, airports, countries, states and airlines quicly and efficiently
AUSTRIAN SERBIAN TOURISM PROGRAMMES Encode & Decode • Amadeus provides you with the ability to encode and decode: – Airline codes and names – Airport and city codes and names – State and country codes and names – Aircraft equipment codes and names – Hotel and car rental companies • Encode means to convert a full name to its code • Decode means to convert a code to its full name Three-letter code: Cities, and airports Two-letter code: Countries, airlines, hotels, and rent-a-cars
AUSTRIAN SERBIAN TOURISM PROGRAMMES Encode & Decode (cont. ) § Amadeus also provides you with a calculator allowing you to make: – – Mathematical calculations Time calculations Date calculations Metric conversions
AUSTRIAN SERBIAN TOURISM PROGRAMMES Encoding City and Airports Names § To display three-letter codes for a city or airport, enter: DAN PARIS § Explanation of the system response:
AUSTRIAN SERBIAN TOURISM PROGRAMMES Encoding City and Airports Names (cont. ) § Explanation of the system response:
AUSTRIAN SERBIAN TOURISM PROGRAMMES Additional Entries
AUSTRIAN SERBIAN TOURISM PROGRAMMES Cities § Note that many cities have the same name, but are located in different countries, e. g. Paris (France, USA)
AUSTRIAN SERBIAN TOURISM PROGRAMMES Airports § Many major cities have more than one airport – e. g. New York has 8 airports – each airport has its own three-letter code
AUSTRIAN SERBIAN TOURISM PROGRAMMES Decoding City or Airport Codes § To display the name for a three-character city or airport code, enter: DAC SFO Note: The asterisk (*) next to SFO shows that SFO is a city code served by more than one airport and SFO is also the code of one of the airports.
AUSTRIAN SERBIAN TOURISM PROGRAMMES Encoding and Decoding Country Name § To display two-letter code for a country name: DC JAPAN § To display a country name for a two-letter code, enter: DC JP The following table describes the components of the system response:
AUSTRIAN SERBIAN TOURISM PROGRAMMES Encoding and Decoding States and Provinces § To encode a state or province, enter: DNS TEXAS § To decode a state, enter: DNS US CA § To list all states for a specific country, enter: DNS US
AUSTRIAN SERBIAN TOURISM PROGRAMMES Exercises § § § § Display the list of all states for Canada (CA) Display the city code for Belgrade Display the airport code for Heathrow Display the country code for South Africa Display the full name for the city code: LIM List all states for Australia (AU) Display the city code for Johannesburg Display the full name for the city code: NCE
AUSTRIAN SERBIAN TOURISM PROGRAMMES Airports § Display the list of airports for a specific city: DB CHI § Exercises: – – Find code for New York Display the list of airports for New York How many airports does Belgrade have? How many international airports does Vienna have?
AUSTRIAN SERBIAN TOURISM PROGRAMMES Encoding and Decoding Airlines § To display two-character code for an airline name, or airline name from two-character code, enter: DNA IBERIA or DNA IB
AUSTRIAN SERBIAN TOURISM PROGRAMMES Exercises § § § § § Display the two-letter code for JAT Airways Which ariline company has the code: TK? What is the code for Montenegro Airlines? What is the code for Qantas – Australia’s largest airline? Which airline company has the code: AF? Display code for Adria Airways Display code for Delta Airlines Encode LH Encode KQ
AUSTRIAN SERBIAN TOURISM PROGRAMMES Encoding and Decoding Aircraft Type § To display equipment names for three-letter equipment codes, enter: DNE AB 3 § To display the three-letter code for an aircraft type, enter: DNE AIRBUS § Exercises: – Display the aircraft type for 752 Type of engine Number of seats
AUSTRIAN SERBIAN TOURISM PROGRAMMES Encoding and Decoding hotel and car rental companies FOR HOTELS: § To display the two-letter hotel company code: DNH HOLIDAY INN § To display a hotel name from the code: DNH SI FOR RENT-A-CARS: § To display the two-letter code for a car rental company, enter: DNC HERTZ § To display the name of the rent-a-car company from the code, enter: DNC ZI
AUSTRIAN SERBIAN TOURISM PROGRAMMES CALCULATOR § Convert Dates – Which day of the week is 28 AUG 13? DD 28 AUG 13 – The guest will stay 14 days starting from 30 may 13. What date is it? DD 30 MAY/14 – The guest leaves on 30 may 13, but he came 7 days ago. At what date he arrived? DD 30 MAY/-7 – The guest stayed from 25 sep till 13 oct. How many days did he stay in the hotel? DD 25 SEP/13 OCT
AUSTRIAN SERBIAN TOURISM PROGRAMMES Additional Date Calculations Note: Help about Convert Dates can be found on HE DD
AUSTRIAN SERBIAN TOURISM PROGRAMMES Time Display § If it is 18. 00 in Belgrade, what time is it in Los Angeles? § What is the time difference between Belgrade and Tokyo? § What is the time difference between London and Bangkok? § If client travels from Frankfurt to Guangzhou, what is the time difference?
AUSTRIAN SERBIAN TOURISM PROGRAMMES Chapter 4 AMADEUS AIR At the end of this chapter, you will be able to: § Display Amadeus neutral availability § Display Amadeus neutral schedule § Display Amadeus neutral timetable
AUSTRIAN SERBIAN TOURISM PROGRAMMES Availability, Schedule, and Timetable display § Availability and schedule displays contain flights for airlines that have a sales agreement with Amadeus. § You can request schedule and availability for 361 days in the future, and 3 days in the past. § There are four different types of flights that are displayed in the following order: – Non-stop flights – flight operates between two cities without any stops – Direct flights with stops en route – for refuel or to pick up the passengers. . . – Connecting flights - when passenger can not reach the final destination with the one flight. He has to change an aircraft, and the flight number. – Change of gauge (Change of equipment) – the same flight number, but a different aircraft
AUSTRIAN SERBIAN TOURISM PROGRAMMES Amadeus Air products (p. 29) Product Explanation Availability Flights that have at least one class available for sale or waitlist Schedules Air scheduled flights wheather they have seats available or not Timetable Flights information of all airlines operating during a specified one-week period Direct Access The ability to access a specific airline reservation system directly
AUSTRIAN SERBIAN TOURISM PROGRAMMES Availability Neutral (AN) § Amadeus availability display all flights with at least one seat available for sale or waitlist § To request an Amadeus Neutral Availability, you may enter: AN 10 MAR BEGPAR AN Transaction code 10 MAR Departure date BEGPAR City pair * Read the explanation for the system response on the page 30!
AUSTRIAN SERBIAN TOURISM PROGRAMMES Vežba 1 § Prikazati sledeće podatke za prvi jutarnji let, na dan 10. aprila, od Madrida do Lisabona: Kod za unos: __________________ Vreme polaska: ______ Dan polaska: ______ Avio kompanija: ______ Broj leta: _____ Nazi aerodroma sa kog poleće: ___________ Terminal polaska: _____ Naziv aerodroma na koji sleće: ___________ Terminal dolaska: _____ Vreme trajanja leta: _______ Tip aviona: ___________________
AUSTRIAN SERBIAN TOURISM PROGRAMMES Availability Options Code Description Condition Example . . . /A Specific airline You can enter max of 3 airlines • • AN 15 DECBEGPAR/A AF, JU . . . /C Booking class Max 3 classes • • AN 15 DECBEGPAR/A AF/C M, C . . . /X Connecting point The passenger exclusively wants to make a connecting flight via specific city • • AN 15 DECBEGNYC/X FRA AN 10 OCTBEGSYD/X FRA SIN . . . /F Flight type /FN Non-stop flight /FD Direct flight • AN 10 JULBEGMAD/FN /FC Connection flight
AUSTRIAN SERBIAN TOURISM PROGRAMMES Vežba 2 § Klijent želi da putuje iz Minhena (Munich) za Oslo, 20. januara, sa avio kompanijom Scandinavian Airlines i klasom M. On može da započne svoje putovanje tek u večernjim satima. Obezbedite mu sledeće informacije: Kod za unos: _______________________________ Rezultat: Dan polaska: _________ Vreme polaska: ________ Broj leta: ________ Naziv aerodroma sa kog poleće: ____________________ Naziv aerodroma na koji će sleteti: ___________________
AUSTRIAN SERBIAN TOURISM PROGRAMMES Availability Change (AC) (p. 33) Entry Changes AC 13 SEP Change display for specific date AC 5 Display AN 5 days later AC -3 Display AN 3 days earlier AC R Return availability for the same date AC R 10 Return availability for a specific number of days after the outbound trip AC R 22 NOV Return availability for the specific date AC/A LH Change of the airline AC/X FRA Change connecting city Note: AN 15 DECBEGFRA AC R 28 DEC resulting in AN 23 DECFRABEG
AUSTRIAN SERBIAN TOURISM PROGRAMMES Nastavak Vežbe 2 § Klijent želi da se vrati nakon 10 dana sa prvim jutarnjim letom: Kod za unos: _________ Naziv aerodroma na koji će klijent sleteti: ________________ Dan polaska: __________ Datum polaska: __________________ Vremenska dužina trajanja leta: ____________________
AUSTRIAN SERBIAN TOURISM PROGRAMMES Class of services availability § The sign next to the class of services could be: – – – Closed S – Sold out X – Cancelled R – On Request L – Waitlist open For example: – P S means that P class is sold – K C means that C class is closed
AUSTRIAN SERBIAN TOURISM PROGRAMMES Exercise § Request the Amadeus neutral availability for: – – – – Departure date: 13 September Origin city: Belgrade Destination city: Nice Connecting point: Vienna Airline: Austrian Airlines Class of services: Business class C Change the date: 20 September
AUSTRIAN SERBIAN TOURISM PROGRAMMES Review § DAN (Decode Airport Name) - Gives code for an airport or a city – DAN for City: • • DAN GENEVA DAN SIN* (if you don’t know how to write the name of the city, example: Singapore) DAN WARS* DAN LONDON/GB (encode the name of a city or airport from specific country) – DAN for Airport: • • DAN HEATHROW DAN ORLY DAN BATAJNICA DAN SKAVSTA
AUSTRIAN SERBIAN TOURISM PROGRAMMES Review § DAC (Decode Airport Code) - Display the name for a city or airport code § DAC for the city: • • DAC MAD DAC HAM DAC AMS DAC ZRH § DAC for the airport: • • DAC LHR DAC BEG DAC CDG DAC VKO
AUSTRIAN SERBIAN TOURISM PROGRAMMES Review § DC (Decode Country) – encode or decode country name or code – DC RUSSIA – DC NETHERLANDS – DC DENMARK or – DC ES – DC DE – DC HU – DC SE
AUSTRIAN SERBIAN TOURISM PROGRAMMES Review § DB – list of airports for a specific city § § DB MOW DB LAX DB PAR DB STO
AUSTRIAN SERBIAN TOURISM PROGRAMMES Review § DNA (Decode Name Airline) – – DNA AZ DNA SWISS DNA YM DNA KENYA § DNE (Decode Name Equipment) – DNE BOEING – the list of aircraft types – DNE CRK § DNH (Decode Name Hotel) – DNH HYATT – DNH HI § DNC (Decode Name Car rental) – DNC AVIS – DNC ZE
AUSTRIAN SERBIAN TOURISM PROGRAMMES QUIZ TIME Let’s play!
AUSTRIAN SERBIAN TOURISM PROGRAMMES Quiz § What entry will you make in Amadeus to find the three digit code of a city or airport, in this example for city „Mumbai“: a) b) c) d) DAC MUMBAI DAN MUMBAI DNA MUMBAI DNC MUMBAI
AUSTRIAN SERBIAN TOURISM PROGRAMMES Quiz § With what entry in Amadeus will you decode the „ 747“ type of aircraft or equipment: a) b) c) d) DAN 747 DNE 747 DNA 747 DAC 747
AUSTRIAN SERBIAN TOURISM PROGRAMMES Quiz § What entry it is in Amadeus to decode a city or airport’s 3 digit alpha code? For example how will you find the full name of a city or airport associated with a 3 digit code „AKL“ a) b) c) d) DAC AKL DAN AKL DNA AKL DCA AKL
AUSTRIAN SERBIAN TOURISM PROGRAMMES Quiz § What entry it is in Amadeus to decode a country’s 2 digit alpha code? For example, how will you find the full name of an country associated with a 2 digit code „MU“? a) b) c) d) DAC MU DCA MU DMU MU
AUSTRIAN SERBIAN TOURISM PROGRAMMES Quiz § How will you encode the airline name „Emirates“ in Amadeus system? a) b) c) d) DNA EMIRATES DAN EMIRATES DAC EMIRATES DNE EMIRATES
AUSTRIAN SERBIAN TOURISM PROGRAMMES Quiz § What entry in Amadeus will decode the two digit „OZ“ airline code? a) b) c) d) DAC OZ DAN OZ DNA OZ DNE OZ
AUSTRIAN SERBIAN TOURISM PROGRAMMES Quiz § What entry in Amadeus will find the equipment codes for aircraft type „Boeing“? a) b) c) d) DAC BOEING DAN BOEING DNA BOEING DNE BOEING
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