September 2016 Karen OKane Better Broadband for Norfolk

September 2016 Karen O’Kane - Better Broadband for Norfolk Programme Director

Better Broadband for Norfolk objective To achieve the maximum coverage for the available investment No community prioritised over any other There all types of users in all communities, both residents and businesses Implementation only confirmed following survey The most efficient rollout, to achieve maximum coverage for the available funding. This means rollout plans are flexible © British Telecommunications plc

Network Architecture – FTTC (Fibre to the cabinet) New PCP DSLAM Local Telephone Exchange DP PCP E side Head-end Exchange LV connection Aggregation node Fibre Spine © British Telecommunications plc x D side Copper ties

How do we ensure maximum coverage for the available investment Hunstanton North Walsham Fakenham Kings Lynn Swaffham Wisbech Dereham Norwich City West Great Yarmouth Attleborough Downham Market Long Stratton Thetford © British Telecommunications plc Holt Dickleborough Lowestoft Bungay Illustration only

Distance from the cabinet influences speed Up to 80 Mbps 500 m 38 Mbps 1 Km 24 Mbps 1. 5 Km 15 Mbps 3 Sub 2 Mbps Km © British Telecommunications plc

Norfolk fibre coverage without BBf. N © British Telecommunications plc • Norfolk properties: 424, 000 • Access to fibre infrastructure via commercial deployments (BT Openreach/ Virgin Media 180, 000 – 42% • No fibre coverage 244, 000 – 58% including 34, 000 properties with speeds of less than 2 Mbps

One of the lowest levels of Superfast coverage based on commercial investment - 42% Current Coverage Superfast UK (>24 Mbps): 85. 64% Superfast EU (>30 Mbps): 84. 64% Openreach (>30 Mbps): 84. 11% Ultrafast (>100 Mbps): 26. 58% Below 2 Mbps (USC): 1. 58% £ 50 million+ will increase coverage to 95% of Norfolk properties by March 2020 © British Telecommunications plc

Somerton 115 properties - currently connected directly to the Winterton telephone exchange 4 new fibre structures are planned under the contract extension with implementation in 2019 • 85 in West Somerton with 83 properties expected to be fibre enabled • 30 in East Somerton with only 9 properties planned to be fibre enabled – Where coverage is not currently planned it will be assessed during survey: • • • Bloodhills (7) Burney Hall Collis Lane (6) Coronation Farm 1 and 2 New Cottage © British Telecommunications plc • • • Gardeners Cottage Honey Pot Keepers Cottage West Lodge Somerton Hall Lodge

Online Checkers – BT Wholesale Line Checker https: //www. btwholesale. com/includes/adsl. htm – Search by phone number for BT ISP customers. Use the Address Checker for other ISP customers by choosing Address Checker, entering your postcode, press submit and select your address from the list – When a fibre solution is installed residents need to contact their Internet Service Provider, or any other. Speeds don’t automatically increase – best to shop around for the best deal http: //consumers. ofcom. org. uk/tv-radio/price-comparison © British Telecommunications plc

Basic Broadband Voucher Scheme for properties with less the 2 Mbps – Central Government Scheme is available – Voucher for set-up and installation – Government’s Guidance Note and Application Form on the Better Broadband for Norfolk website www. betterbroadbandnorfolk. co. uk © British Telecommunications plc