SENTRY SOFTWARE Extending BMC Proactive Net Performance Management

SENTRY SOFTWARE Extending BMC Proactive. Net Performance Management with Monitoring Studio KM for PATROL

How do I monitor my IT-based biztools? Communication • Emailing system • Web server Management Production • CRM software • Accounting system • Stock management • Product engineering • Factory automation • IT-related business specific • Billing - Standard software components - Mostly covered by standard monitoring solutions - Specific software components - Not covered by standard monitoring solutions (by definition…) - Most critical part © Copyright 9/15/2020 BMC Software, Inc 2

Monitoring Studio by Sentry Software � Monitoring � � � Studio KM for PATROL Ready-to-use monitoring toolkit for PATROL Install it as any other KM for PATROL Version 8. 6. 53 - Available now! � Easy-to-use: � � Use the GUI to configure various monitoring tools (LOGs, processes, Web, SQL, OS Commands, strings numeric values searches, etc. ) Help yourself! � Setup the monitoring of any software within hours: no coding, no deployment, no maintenance © Copyright 9/15/2020 BMC Software, Inc 3

Comparison Flexibility and capabilities Custom KM (PSL) / PM Monitoring Studio KM for PATROL BPM for Servers / BPM for Logs Total Cost of Ownership (TCO) © Copyright 9/15/2020 BMC Software, Inc 4

Monitoring Studio KM - Toolkit content � © Copyright 9/15/2020 BMC Software, Inc Monitoring tools for: � Processes � Windows services � Flat/LOG files � Folders � File systems � Command line execution � SQL queries � HTTP requests � SNMP (polling and traps) � JMX polling (Java Mbean) � Windows events � Windows performances � WMI requests � Other KM’s parameters � Advanced string searches � Advances numeric value extraction 5

Monitoring Studio KM for PATROL How does it work? © Copyright 9/15/2020 BMC Software, Inc Exampl es Typical usage Demo “Less typical” usage… 6

How does it work? (1/4) Deploy the KM on your PATROL agents and consoles - just like any standard KM through the BMC Installation Utility through BMC Distribution Server © Copyright 9/15/2020 BMC Software, Inc 7

How does it work? (2/4) From your PATROL console, define the application you want to monitor © Copyright 9/15/2020 BMC Software, Inc 8

How does it work? (3/4) • processes, NT services, file systems… define the base system elements your applications relies on © Copyright 9/15/2020 BMC Software, Inc define the information sources • log files, SQL queries, HTTP requests, Windows event logs, SNMP agents, JMX polling, WMI requests, command-line results, Windows performance counters, and even other KMs! • regular expressions, automatic acknowledging, numeric values extraction, XML, etc… specify the information your are looking for in order to detect failures 9

How does it work? (4/4) Define what to do when an application failure is detected - trigger a PATROL event, write to a log file, send an SNMP trap, start a process… © Copyright 9/15/2020 BMC Software, Inc 10

Example: the ABC application ABC - In-house application No standard KM for ABC We want to monitor the number of waiting customers Waiting customers = QUEUE 0001’s length We have a little command-line tool « getqueues » that gives us this value Monitor ABC with Monitoring Studio! © Copyright 9/15/2020 BMC Software, Inc 11

Monitoring ABC with Monitoring Studio launches this utility and analyses its output Look at the line that contains « QUEUE 0001 » 1 Get the numeric value just BEFORE « job(s) » © Copyright 9/15/2020 BMC Software, Inc 12

ABC: too many waiting customers! Customers 250 200 150 100 Warning! Take an action when too many customers are waiting! 50 Waiting customers © Copyright 9/15/2020 BMC Software, Inc 13

Typical usage I’m using shell scripts to check the health of an application/software/hardware • Run your scripts with Monitoring Studio to integrate them directly into the BMC framework I need to execute a SQL query and check its result • Run your SQL query from Monitoring Studio, check its result, extract numbers and build graphs I need to convert SNMP traps into PATROL events • Catch these SNMP traps with Monitoring Studio which will send PATROL events for each of them I need to monitor a Java application • Connect to the Java application server to retrieve the value of your application’s Mbean objects (JMX) © Copyright 9/15/2020 BMC Software, Inc 14

My Application Demo My Application DEMO © Copyright 9/15/2020 BMC Software, Inc 15

Monitoring the… weather! © Copyright 9/15/2020 BMC Software, Inc 16

Monitoring the… weather! © Copyright 9/15/2020 BMC Software, Inc 17

Monitoring the… weather! © Copyright 9/15/2020 BMC Software, Inc 18

Tracking your competitors news © Copyright 9/15/2020 BMC Software, Inc 19

Reporting stock quotes © Copyright 9/15/2020 BMC Software, Inc 20

Key benefits Easily monitor: - Your strategic custom application Any non-standard technology Application Middleware Operating system Hardware © Copyright 9/15/2020 BMC Software, Inc 100 % Monitored by BPM for Hardware Monitored by standard solutions Monitored by Monitoring Studio 21

Key benefits Implement consistent fault management across all applications Monitor your applications: • • Resources Errors Availability Performances © Copyright 9/15/2020 BMC Software, Inc Replace hard to maintain inhouse developments (KMs, PMs) by a standard solution - Increase your monitoring coverage up to 100% of the IT infrastructure - No development, easy GUI - Efficient monitoring solution - Secured investments in monitoring technology 22

Sentry Software Company - R&D, products for BMC only Exclusive partnership with BMC 500+ customers www. sentrysoftware. com - Downloads Documentation Patches News Beta BMC Software - Market. Zone Direct Pricing, sales Support Consulting © Copyright 9/15/2020 BMC Software, Inc 23