Selling Cisco SMB Solutions Bill Dyrek Marty Kertman

• Fine-tuned channel program and supply chain, invested in training, developed and enhanced service offerings to support a broad portfolio of reliable, affordable, easy to use products • Made it easy for a small-business reseller to sell Cisco solutions instead of point products from multiple vendor © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

Differences in experience to consider Fit Small Business Drivers: Sophistication, Scalability Sophistication Built for Small Business Drivers: Simplicity, Price § § Business-class Cisco IP in software Simple configuration VIP Express § § Best-in-class Cisco software Customizable configuration VIP Express, OIP, VIP TAC, SMARTnet Small Business Support Options Willingness to Invest © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

SMART Designs § Easy-to-follow format § Standardized best-practice designs Partner Design Support § Cisco engineers to help solve your customer’s business problems § Via phone or online chat Partner Design Support Available: https: //www. myciscocommunity. com/community/smallbizsupport/partnerzone/pds. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

Warranty Deliverables Warranty Term Type of Product Warranty Period Switches Lifetime Wireless Lifetime Routers 1 year/Lifetime Security 1 Year Voice 1 year Warranty Details Length of Deliverables HW Replace RTF for Term Phone/Chat 1 Year Software Bug Fixes for Term RTF - Return to Factory Hardware Replacement www. cisco. com/go/ warranty © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

www. cisco. com/go/smallbizsupport Web-based Support Community Cisco, Partners, and Customers Collaborate Share Best Practices Over 60, 000 Unique Visitors a Month Increases Productivity and Customer Satisfaction © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

Communicate UC 320 NEW Secure Connect Purpose-Built Products and Services © 2011 Cisco and/or

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

New in the last year Functionality ISR G 2 SA 500 RV 220 W

WRV 210 RV 110 W RV 120 W RV 220 W WRVS 4400 N LAN Ports 4 FE 4 FE 4 GE 4 FE 8 FE 13 FE WAN Ports 1 FE 1 FE 1 GE 2 FE Up to 7 FE IPSec VPN Tunnels 10 5 10 25 5 50 100 SSL VPN Tunnels - - - 5 - - Wireless 802. 11 g 802. 11 n Dual-band 802. 11 n Protect. L ink Web (URL) No No No Yes © 2011 Cisco and/or its affiliates. All rights reserved. 802. 11 n Yes RV 042 RV 082 RV 016 No Yes Cisco Confidential 10

§ Need secure and reliable connectivity to the Internet § Need secure connectivity to multiple locations § Want to extend the network to remote employees, customers, partners, and suppliers (VPN) § Want Internet guest access in the business § Want advanced security options § Want high speed wireless connectivity § Want high speed LAN connectivity (Gigabit Ethernet) § Require business continuity and failover options © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

• Are you installing a network for the first time? • How critical is connectivity to your business? Does your connection really need to be always on? Do you have confidence in your network’s reliability? • Do you need to keep users connected to your network even when they're away from the office? • Do your employees send and receive large files to and from business partners and customers? • Does your business use video or other rich-media applications? • Would it be helpful to segment your network to control access to certain types of files or provide guest access to partners and customers? • Are you concerned that your company or customer data is vulnerable to security breaches? • Do you want to extend network access to partners and suppliers? • Do you need to give your workers greater flexibility by expanding the reach of the network in the workplace? © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

Cisco Catalyst New in the last year Functionality Catalyst 2960 / S LAN Lite Catalyst 2960 / S LAN Base SFE/SGE Switches 300 Series Managed 100 Series Unmanaged 200 Series Smart Cost © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

Price, Performance Managed Stackable • Advanced Qo. S, security and availability Cisco SFE/SGE Series Switches • Manage entire stack as one to support growing businesses Managed • Enhanced Qo. S, security, and availability Cisco 300 Series Switches • Po. E options for consistent infrastructure Smart • Basic set of Layer 2 switching features Cisco 200 Series Switches • Ideal for building a basic infrastructure Unmanaged • Ready to use simplicity Cisco 100 Series Switches • No device management for the do-it-yourself small business • Layer 2 Switch Function, Flexibility, Scalability © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

Price, Performance Cisco Catalyst 2960 With LAN Base Software Cisco Catalyst 2960 With LAN Lite Software Advanced network management, security, and availability for the most demanding business environments Scalable network management and enhanced security for growing medium-sized businesses Function, Flexibility, Scalability © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

"Cisco has raised the bar for this product category. ” –Kevin Tolly, founder, The Tolly Group • Wire-speed, non-blocking, Layer 2 throughput at all frame sizes tested • Consistently low latency at all frame sizes • Best Price/Performance among switches tested • Most extensive feature set: IPv 6, traffic shaping and rate limiting, scope of GUI-config • Lowest power consumption in 2 of the 3 classes tests, best-in-class power efficiency • Most extensive set of IPv 6 protocol and application support • Best usability with a simplified user interface delivering both basic and advances capabilities in an intuitive fashion § For full report: www. cisco. com/go/300 switchestolly © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

§ Affordable service with easy to deploy appliance for each end customer network § Intuitive interface to PCs and Mobile Devices § Dashboard status of customer base § Inventory of networked devices § Easy, remote connectivity to devices § Monitoring, Alerting & Reporting § Configuration Back-up and Restore, Firmware Upgrades § Service Contract & Warranty information for Cisco Products § Enable access to future Cloud Applications © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19

Foundational UC Advanced UC • Simplicity/Standardization • Flexibility/Customization • Core Telephony Feature Set • Full Collaboration Feature Set • Basic applications and • Advanced applications; services – voicemail, mobility, conferencing • Simplifies entry to converged voice and data (IP Telephony) security, mobility, video, presence, soft client, enterprise social software • Drive up sell opportunities/application acceleration © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20

Cisco Unified CM Business Edition 5000/6000 Cisco® Unified Communications 300 Series Cisco Unified CM Business Edition 3000 4 to 16 target users 75 to 225 target users 8 to 138 target users 150 to 750 target users Standard hybrid voice, messaging, data, Wi-Fi (400 total devices) 10 sites Voice, messaging, mobility, TI/EI gateway, GUI Management Voice, messaging, video, data, Wi-Fi 20 to 50 sites 3905, 7937, 6900 Series IP Phones SPA 300, SPA 500 Series 6900, 7900 Series IP Phones FXO, FXS, SIP SPA 300, SPA 500 Series IP Phones UC 320 W MCS 7890 Foundational UC UC © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Unified Communications 500 Series FXO, BRI, T 1/E 1, FXS, SIP Basic VPN, firewall UC 540/560 Voice, messaging, mobility, video, virtualization, redundancy 3900, 6900, 7900, 8900, 9900 Series IP Phones MCS 7828/UCS C 200 M 2 Advanced UC Cisco Confidential 21

• Up to 24 users • Up to 12 PSTN, via SPA 8800 – Up to 4 SIP accounts/trunks – Lifeline (FXS – FXO failover) Wireless B/G/N Access Point – Local 911 even with SIP Wireless Voice LAN • 2 USB, back up VM & Config • Small business Firewall/NAT • Support for SPA 300 & SPA 500 wired and wireless phones • Support for SPA 8800 Gateway for additional FXO/FXS Ports • Support for Mediatrix ISDN Gateways Internal Voicemail, 12 h capacity 4 FXO/Line ports (universal config) Up to 1 Gb WAN Ethernet; Remote access 1 FXS port for Phone/fax © 2011 Cisco and/or its affiliates. All rights reserved. Paging out Integrated Auto-attendant Music on Hold 4 Gb LAN ports Cisco Confidential 22

Software Feature Summary • • • 1 to 24 IP Telephones • - Up to 4 SIP accounts Up to 12 PSTN trunks (4 built-in) - Up to two SPA 8800 for FXS & FXO • • Mediatrix 4400 for BRI Gateway SIPv 2 Call Control Configuration - Key System and PBX mode - Day/Night Ring mode • Automated Attendant (2 x 9 menu) - Pre-recorded Customizable • Internal Voice Mail - Pre-recorded Customizable - Voice to email notification with audio file • Music on Hold - Internal or external - Pre-recorded MOH file © 2011 Cisco and/or its affiliates. All rights reserved. Business Call Control Features • • • Shared Line Call Appearance Call Forwarding (All, Busy, NA) Call Transfer - Attended and blind Call Pickup - Selective and Group Intercom and paging (5 groups) Do Not Disturb Three Party Conference Calling Call Park and Retrieve Extension status monitoring Call Hunt Groups Direct Inward Dialing Corporate directory Embedded configuration utility Syslog for SBSC Cisco Confidential 23

• Enhanced reboot behavior • Scheduled configuration • Gentle Paging enhancements • Class of Service • Authorization Codes • Cloud-based uploading of Auto Attendant prompts and custom Music on Hold files © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24

Turn Your i. Phone Into a Wireless IP Phone (for UC 300 and UC 500) • Auto-registration with UC 320 and UC 500 • Voice Dialing Handoff to/from Desk Phone • Voice over Wireless LAN / Wi-Fi • Handoff to GSM / cellular network • Desk Phone Pairing • Business Visual Voicemail & Directory Access • Multi-Line IP Phone Features Cisco Icon © 2011 Cisco and/or its affiliates. All rights reserved. Dialing Window Feature Access Multi-Line Support Available Q 1 CY 12 Use Native Directory Cisco Confidential 25

UC 320 SKUs Description UC 320 W-FXO-K 9 UC 320 base unit with 24 users List ($USD) $ 995 Street Price 10 User System: Solution Components SPA 8800 4 FXO/4 FXS gateway $600 SF 302 -08 P 8 -port 10/100 Po. E Switch w/Gig Uplinks $387 SF 300 -24 P 24 -port 10/100 Po. E Switch w/Gig Uplinks $725 SF 300 -24 24 -port 10/100 Switch with Gigabit Uplinks $333 SPA 502 G 1 line display phone $164 SPA 504 G 4 line display phone $189 SPA 508 G 8 line display phone $225 SPA 525 G 2 Multiline Color Wireless/wired desk phone $430 SPA 303 G 3 Line Greyscale display $125 SPA 301 G Basic Set, no display 3 Year Support Next Business Day Replacement AUD$238 per user * Street Price 16 User System: AUD$211 per user ** $89 $149 • Street pricing estimate based on 1 x UC 320, 1 x SF 302 -08 P, 10 x SPA 504 G – from shopbot. com. au • Street pricing estimate based on 1 x UC 320, 1 x SF 300 -24 P, 16 x SPA 504 G – from shopbot. com. au © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26

Cisco Small Business Unified Communications • • Complete Communications and Messaging Simplified Licensing Model – Buy what you need! Connects to CRM, etc Grows from 24 to 138 Users USDList Price Product SKU Product Detailed Description Detailed UC 540 W-FXO-K 9 24 User Licenses for UC and Integrated Messaging, 4 FXO ports, 4 FXS ports, 8 POE 10/100 ports, Integrated Wireless and 1 VIC slot. Upgradable to 32 Max Users. $2, 630 UC 540 W-BRI-K 9 24 User Licenses for UC and Integrated Messaging, 2 BRI ports, 4 FXS ports, 8 POE 10/100 ports, Integrated Wireless and 1 VIC slot. Upgradable to 32 Max Users. $2, 630 UC 560 -FXO-K 9 24 User Licenses for UC and Integrated Messaging, 4 FXO ports, 4 FXS ports, 3 L 2 GE Expansion ports, and 2 VIC slots. Upgradable to 138 Max Phones. $3, 650 UC 560 -BRI-K 9 24 User Licenses for UC and Integrated Messaging, 2 BRI ports, 4 FXS ports, 3 L 2 GE Expansion ports, 2 VIC slots. Upgradable to 138 Max Phones. $3, 650 L-UC-PRO-8 U= E-Delivery license for Cisco Small Business Pro UC 500 Series for 8 additional users © 2011 Cisco and/or its affiliates. All rights reserved. $930 Cisco Confidential 27

1. 2. UC 540 and UC 560 will adjust licenses to start after 24, i. e. first 24 users included on base product • Better pricing for under 24 users, drive demand (~ 27% platform price reduction) • Simplification of installation and ordering for sub-20 • Alignment with UC 300 (first 24 users included) Increase UC 560 capacity beyond 104 users to 138 phones • Support properly the 75 -100 user segment (high ARPU) • 138 phones = 128 IP Phones + 6 teleworker + 4 FXS (Analog phones) – 125 voicemail boxes 3. March Price reduction of 15% 4. NEW Accessory – 8 GB Voicemail Compact flash for UC 560 • NEW SKU: MEMUC 500 -8192 CF • List price: $500 USD • 100+ (~132) hours of Voicemail capacity, recommended for 50+ users (default VM capacity is 32 hours) © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28

Essential UC capabilities, purpose-built for mid-size. Sophistication customers meets simplicity Value-priced Unified Communications for up to 300 users Voice & Video Single Number Reach Attendant Console SIP Trunking Conferencing IM/Presence 0 For You • Fast, easy quoting and installation to preserve profitability • Reduced training requirement © 2011 Cisco and/or its affiliates. All rights reserved. • • 0 1 $ as r w o l For Your Customers As se u r pe Ultra simple Compelling features High value Supports up to 10 sites Cisco Confidential 29

IP Phones Cisco SPA 501 Cisco SPA 301 Cisco SPA 502, SPA 502 and SPA 303 Cisco SPA 508 and SPA 509 Accessories (Cisco SPA 508) (Cisco SPA 301) SPA 500 S PA 100 MB 100 POES 5 WBPN Deployment Options © 2011 Cisco and/or its affiliates. All rights reserved. (Cisco SPA 501) Lines on Phone: § Cisco SPA 301: 1 § Cisco SPA 501: 8 * Not applicable to 301 (Cisco SPA 303) (Cisco SPA 502, 504) Lines on Phone: § Cisco SPA 303: 3 § Cisco SPA 502: 1 § Cisco SPA 504: 4 Cisco SPA 525 G 2 (Cisco SPA 509) Lines on Phone: § Cisco SPA 508: 8 § Cisco SPA 509: 12 Lines on Phone: § Cisco SPA 525: 5 § Wi-Fi § Bluetooth § Screen saver § MP 3 music player SPA 525 G 2 § Mobile Link Dynamic Soft Keys and Monochrome Display (Backlit on SPA 500) Display Full-Duplex Speakerphone *, Integrated Ethernet Switch Port*, Wideband Audio, ; Supports SIP and SPCP -On SPA 500 models: Auxiliary Port for up to Two Expansion Modules Retail Desk or Break Room Office Employee Administrator and Manager Executive Cisco Confidential 30

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31

Cost Cisco ASA 5500 Series; 800, 1900, 2900 Series ISRs SMARTnet Cisco Small Business SA 500 Series Functionality Small Business Support Service Cisco Small Business RVx RV 0 xx Warranty, Support Center, Community © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32

• All-in-one (UTM) Security Appliance: purpose-built for small businesses and their security needs • Part of the Cisco Small Business Pro Series • Simplified configuration, deployment, and management • Supported by the Small Business Support Center • Annual recurring revenue stream on optional licensed features © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33

Products Cisco® ASA 5505, 5510, and 5520 Positioning Cisco ASA Family provides a single high-performance enterprise-class security appliance Security Features • Advanced SPI/AI firewall provides first level of enhanced protection for threat deterrence and access control • Cisco IPS for actively blocking deviant network traffic (viruses, worms, Do. S, and other threats) while allowing authorized business traffic • Content filtering for blocking malicious spam, viruses, websites, and content while enforcing business policies • IPsec, SSL, GET, and DM VPN capabilities for enhanced security and flexibility for site-to-site and remote access • Certifications for business compliance needs © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36

• Cisco Small Business solution purpose-built to meet the needs of the small business Business Series specific features are: Security Multiple BSSIDs - Solution acts as multiple APs each serving a different wireless network or VLAN. Can use for secure Business network and Guest Access 802. 1 q VLANs - Multiple VLANs keep traffic separate on the LAN side WPA 2 Enterprise – Secure, centralized authentication using a Radius New Client and New AP detection – alerts administrator when new Access Points and clients enter the airspace Performance/Mgmt WMM Qo. S – Wireless Quality of Service Gigabit Interface on 11 n – high performance 802. 11 F Roaming – Mobility for Wireless clients while connected Auto-channel Selection – Selects optimal channel for best performance SNMP – Monitoring from an SNMP Management station © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37

Cost Cisco Unified Wireless Network Cisco Aironet® 1140/1260/3600 SMARTnet Cisco Small Business AP 541 N Functionality Small Business Support Service Cisco Small Business WAP 200 / 200 E / WET 200 WAP 4410 N Warranty, Support Center, Community © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38

• • Cisco Traditional 802. 11 b/g/n on Selected Models Migration to Controller-based Centralized Management Cisco Aironet® 1140 Price-Performance AP 541 N Cisco WET 200 (wireless ethernet bridge) Cisco WAP 200 E Cisco WAP 2000 Cisco Aironet 1250 Cisco Aironet 1130 Cisco Aironet 1240 • • Cisco® Small Business solution component 802. 11 a/b/g/n Dual Band with Clustering Technology Cisco Configuration Assistant • • • Cisco Small Business 802. 11 b/g/n (on selected models) Indoor Deployment Outdoor Deployment: WAP 200 E Device-level GUI Cisco WAP 4410 N Function, Flexibility, and Scalability © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 39

• Business grade feature set, e. g. SNMP • Multiple SSID‘s • Business Grade Security (e. g. 802. 1 x), WPA 2, . . . – adjustable per SSID! • Support 802. 1 d Spanning Tree to prevent loops • Po. E support for all AP‘s • Wireless N flavors – increased range, performance, support for legacy clients • Rogue AP detection in some models • Wi. Fi Protected Setup (WPS) • WPA 2 Enterprise • VLAN Management • HTTP redirect for Guest Access in some models • Load Balancing and Auto Channel Selection • IPv 6 (WAP 4410 N) • Easy Installation and Maintenance through Browser-based interface • Limited Lifetime Warranty © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40

• Solution integrated with Small Business Pro and SBCS for voice, data and video • 802. 11 n Dual Band: user selectable 2. 4 or 5 GHz • Ease of configuration and administration with Clustering Technology • Business class security, Qo. S, auto-channel selection, and captive portal guest access • Supported by Cisco Small Business Support Center and Support Community © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41

• Simplifies AP deployment & configuration with a single view of WLAN • Allows multiple APs on a network to dynamically share wireless configuration information All access points share: • Wireless network identifier (SSID) • Security features • User names and passwords • Traffic (Qo. S) priorities (essential for voice) • Radio settings • Wireless interface settings No wireless controller is required © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42

Business-Ready Wireless Rich Media Support Cisco Aironet 1040 Series Cisco Aironet 1140 / 1260 Series • Small to medium-sized businesses • Medium-sized businesses • 2 x 2 MIMO • 2 x 3 MIMO • Controller or standalone (1140 Series) • Cisco RF excellence • RF excellence with: Better 802. 11 n coverage than APs using off-the-shelf silicon Client. Link improves reliability and coverage for legacy clients Optimized antennas and radios for reliable and seamless connectivity Band. Select improves 5 GHz client connections in mixed client environments Radio Resource Management with automated self healing reduces dead spots Video. Stream uses multicast to improve multimedia applications © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 43

Business-Ready Wireless Rich Media Support 1260 Series Rugged Environments $1195 1040 Series 1140 Series Carpeted Environments $495 single band, $795 dual band © 2011 Cisco and/or its affiliates. All rights reserved. $995 Cisco Confidential 44

• Small Business Customer Site www. cisco. com/go/smallbusiness • Small Business Customer SBCS www. cisco. com/go/sbcs • Smart Business Communications System (Partner Central) http: //www. cisco. com/web/partners/sell/smb/products/sbcs. html#~2 • Small Business Support Community https: //supportforums. cisco. com/community/netpro/small-business • Cisco Capital www. cisco. com/go/ciscocapital • Small Business Customer Case Studies http: //www. cisco. com/cisco/web/solutions/small_business/resource_center/index. html © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 45

Gold Silver Premier Select Registered © 2010 Cisco and/or its affiliates. All rights reserved.

Registered Reason #1 Increase Profitability: VIP Express – Quarterly rebate program where you can earn 3%-10%. No cost to join, less than 5 minutes to sign up! www. cisco/com/go/pdf Reason #2 Gain Product Experience – 50% discount on all Non for Resale purchases to test drive the product of the 50% non for resale discount. www. cisco. com/go/sb-nfr Reason #3 Cisco Support - Ingram Micro Cisco SMB Development Team and Cisco Partner Advisor 1. 800. 456. 8000 ext. 76799 myciscoteam@ingrammicro. com 1. 877. 873. 5488 partneradvisor-us@cisco. com Additional Benefits: * Training * Services * CCW Tool * Partner Central © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 47

Select Reason #1 OIP – Opportunity Incentive Program - Receive exclusive discount with this deal registration program. Up to 8% discount. *** OIP can be allied to Small Business Product as well as Cisco Classic product Reason #2 Access to SMB Voice product: UC 540 and UC 560 Reason #3 NFR Program – Receive up to 80% on Cisco product to test drive your solutions http: //www. cisco. com/web/partners/incentives_and_promotions/nfrp. html? North%20 America © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 48

Michele Nixon North Dakota Minnesota (ND) (MN) Montana (MT) Oregon (OR) Idaho (ID) Wyoming (WY) 50 Ca Nevada (NV) South Dakota (SD) lifo Nebraska (NE) ) CA a( rni Utah (UT) 10 Arizona (AZ) Colorado (CO) New Mexico (NM) Oklahoma (OK) Texas (TX) Penn (PA) Iowa (IA) Kansas (KS) 20 New York (NY) Michigan (MI) Maine (ME) Massachusetts (MA) Rhode Island (RI) Connecticut (CT) New Jersey (NJ) ) V (W District of Columbia (DC) Ohio t ia Illinois Indiana (OH) Virginia es gin Delaware (DL) W ir ) (IN) A (IL) (V V Maryland (MD) Missouri Kentucky (MO) (KY) North Carolina North East ) (NC) Tennessee (TN SMB MDS – South Carolina Rachel Weiss Arkansas (SC) rachel. weiss@ingrammicro. com (AR) Alabama Georgia SMB MDS – (AL) (GA) Louisiana (LA) 70 Lindsey Bonasera lindsey. bonasera@ingrammicro. com rid Flo ) (FL West SMB MDS – Stephen Woolsey stephen. woolsey@ingrammicro. com 40 60 30 Wisconsin (WI) Mi s (M sissip S) pi 800 -456 -8000 ext. 66312 (NH) New Hampshire (VT) Vermont Washington (WA) Sr. Manager – Cisco BU a South SMB MDS – Chris Grizanti christopher. grizanti @ingrammicro. com 1. 800. 456. 8000 ext. 76799 myciscoteam@ingrammicro. com Central SMB MDS – Ian Schmitt ian. schmitt@ingrammicro. com © 2010 Cisco and/or its affiliates. All rights reserved. SMB MDS – Brogan Mc. Cabe brogan. mc. Cabe@ingrammicro. com Cisco Confidential 49

Additional 5% discount on select Cisco Small Business products. Offer valid January 30 -March 9, 2012. Cisco Switches Cisco Security Appliances SGE 2010 P SA 520 -GW 100 BUN 3 -K 9 SGE 2010 P-AU SA 520 -GW 25 -BUN 3 -K 9 SGE 2010 P-G 5 SA 520 W-GW 100 BUN 3 -K 9 SFE 2010 P SA 520 W-GW 25 BUN 3 -K 9 SFE 2010 P-AU SA 540 -GW 100 BUN 3 -K 9 SFE 2010 P-G 5 SA 540 -GW 25 -BUN 3 -K 9 SGE 2000 P Cisco Wireless Access Points SGE 2000 P-AU AP 541 N-X-K 9 SGE 2000 P-G 5 SFE 2000 P-AU SFE 2000 P-G 5 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 50

Customer cash back rebate offer pays up to $670 on select products. Offer valid January 30–April 28, 2012. Level of Business Need Cisco Switches Cisco Routers Accelerated WS-C 3560 X-24 P-S ($410) CISCO 2951 -SEC/K 9 ($670) WS-C 3560 X-24 T-S ($340) CISCO 2911 -SEC/K 9 ($290) WS-C 3560 V 2 -24 PS-S ($300) WS-C 3560 V 2 -24 TS-S ($240) Optimized Foundational WS-C 2960 S-48 LPS-L ($390) CISCO 1941 -SEC/K 9 ($150) WS-C 2960 S-24 PS-L ($240) CISCO 1921 -SEC/K 9 ($100) WS-C 2960 -48 PST-S ($190) CISCO 881 -SEC/K 9 ($50) WS-C 2960 -24 PC-S ($110) CISCO 877 -SEC/K 9 ($50) SRW 2024 P-K 9 -xx ($50) SA 520 -K 9 ($30) SRW 248 G 4 P-K 9 -xx ($70) SA 520 W-K 9 ($40) SRW 224 G 4 P-K 9 -xx ($40) SA 540 -K 9 ($40) Visit www. Cisco. Rebate. Program. com for full offer details. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 51

Cisco On Course Exclusively through Ingram Micro 1. 800. 456. 8000 ext. 76799 myciscoteam@ingrammicro.

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