Self Assessment An Award Simulation Approach Paul Evans
- Slides: 12
Self Assessment An Award Simulation Approach Paul Evans: Director of Business Excellence Liverpool John Moores University EFQM Education Community of Practice 23 rd February 2006 University of Macedonia
Personal Background Ø 20 years in industry with EFQM Founder Member Ø Worked with EFQM since 1996 ØBenchmarking Group ØSenior Assessor for EEA ØMember, Awards & Recognition Working Group ØMember 2005 FC/Model Review Group
Some Facts about LJMU Ø 25, 000 students Ø 2, 500 staff Ø Annual Revenue Budget € 170 m Ø Several Areas of International Research Excellence Ø 10 spin-out companies p. a. Ø Owners of the world’s largest Robotic Astronomical Telescope
Excellence Model & LJMU Ø EFQM Members since 1997 Ø Formally adopted Excellence Model in October 2002 Ø Diagnostic Self-Assessment in February 2003 (All 32 Criterion Parts) Ø ‘Diagonal Slice’ Team Approach
2005 Self-Assessment An Award Simulation Approach
Why Award Simulation ? Ø 2 years of action following first assessment Ø Senior Group Fully Involved Ø Too Close to the Action. . lost objectivity Ø Award Application Process…restores objectivity Ø Opportunity for External Input Ø More Mature in Excellence Terms
Award Simulation Process Ø Assessment Framework Selected (e. g. EEA, BQF, Excellence North West) Ø Application Drafted Ø Application Agreed Internally Ø Assessment Team Selected (internal assessors/externally led) Ø Application Submitted
Award Simulation Process Ø Application Assessed by Team Ø Team Consensus Meeting (1. 5 Days) Ø Team Site Visit Planning (0. 5 Days) Ø Site Visit (2 Days) Ø Team Final Consensus & Scoring (1 Day) Ø Feedback Report produced
Award Simulation Advantages Ø Drafting Application is a reflective process Ø Increased objectivity; separates assessment from development work Ø Structured approach; formal and disciplined Ø Professional Assessors; independent feedback & scoring Ø Rehearsal for the ‘Real Thing’
Recommendations for Others Ø Use a sub-set of the senior team to draft application Ø Use a mix of internal & external assessors (knowledge combined with objectivity) Ø Don’t brief interviewees & focus groups Ø Remember it’s about exposing issues – not hiding them
Outcomes for LJMU in 2005 Ø 6 main themes (all recognised & now being addressed) Ø Score more than doubled since last self-assessment Ø Likely to be at ‘finalist’ standard within 2 years Ø Renewed impetus & confidence
Questions? Paul Evans: Director of Business Excellence Liverpool John Moores University EFQM Education Community of Practice 23 rd February 2006 University of Macedonia