Section 10 AIRCRAFT MAINTENANCE Continuing Analysis and Surveillance

Section 10 AIRCRAFT MAINTENANCE Continuing Analysis and Surveillance System (CASS) 1 11/25/2020

Continuing analysis and surveillance system (CASS) - QA 2 Nov-20

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How to achieve Quality? 7 Nov-20

Element of Quality System 8 Nov-20

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Scope of Continuing Airworthiness & Surveillance System (CASS Monitors all 10 elements of your maintenance program: Airworthiness responsibility, Air carrier maintenance manual, Air carrier maintenance organization, Accomplishment and approval of maintenance and alterations, Maintenance schedule, RII, Maintenance recordkeeping system, Contract maintenance, Personnel training, and CASS. 12 11/25/2020

Basic CASS Process CASS is a risk-based, closed-loop system, 4 basic processes: (1) Surveillance. An information gathering/audit process you use to collect data to measure your program execution and measure your program results. (2) Analysis. An analysis process you use to identify any maintenance program deficiencies and any necessary corrective actions. (3) Corrective Action. A planning process you use to ensure that your corrective actions and implementation steps are well-defined. (4) Follow up. A follow up, performance measurement process you use to verify that your corrective actions are performed and are effective. This is also an information-gathering and analysis process, thereby, closing the loop. 13 11/25/2020

Quality assurance (QA) ► ISO 9000 Quality Standard ISO 9000 requirement 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. Management responsibility Documented quality system Review of customer contracts Implement process controls Document control Purchasing control Supplier controls Product traceability Documented processes Inspection and testing Calibration of tools and test equipment Inspection and test of products Control of nonconforming products Document corrective action Protect parts, etc. from damage, theft, etc. Quality records required Internal quality audits Document training Track servicing Use statistical techniques to track quality 9001 X X X X X 9002 X X X 9003 X X X X X X Maintenance X X X X X