Seamless Acceptance and Seamless Incentive Upstate PCC March

Seamless Acceptance and Seamless Incentive Upstate PCC March 23, 2021 1

Seamless Acceptance Program Benefits uct Prod ns tio lu o S ü Longer production cycle • Later acceptance times (local discretion) • Reduced reliance on acceptance employee staffing times ü Mailer control over postage statement ü ü ü finalization and mail release Mail Quality is measured across all volume over a calendar month vs Job Level Trend-based monitoring of mail quality Consistency of verifications across types of mail preparation (removal of traditional verifications) Removal of SPSS agreement document retention requirements Seamless Incentive ü Minimum Incentive must be $1. 00 (min. 1, 000 pieces) per mailing Note: Seamless mailers must meet all preparation requirements for class, processing category, and price claimed per DMM requirements. 2

Seamless Acceptance Stats uct Prod ns tio lu o S 104 B EOY FY 20 50 B, 48. 2% EOY FY 20 59, 570 EOY FY 20 in Commercial Mail Volume Commercial Volume on Seamless CRIDs on Seamless Parallel 860 EOY FY 20 CRIDs on Seamless Acceptance is a mail acceptance process designed for Full-Service mailers that automates the entry and verification of commercial mailings. 3

Seamless/Automated Verifications uct Prod ns tio lu o S Detached Mail Units Ø Full enrollment in Seamless by May 1, 2021 Ø Impact to DMU mailers that present Full-Service Eligible Mail Ø No impact to DMU Mailers that do not present Full. Service eligible mail Business Mail Entry Units Ø All Full-Service mailings verified using automated sampling and verification processes by July 1, 2021 Ø No impact to mailers that do not present Full-Service mailings Note: Auto-finalization of Seamless postage statements even if permit fees are due for renewal 4

Foundation of Seamless Acceptance Full Service • • Move Update Qualification for Full-Service Discount e. Doc verification MID STID 2% • • Compliance with address hygiene rules COA verification Undocumented Move Update. 5% e. Induction • • • Payment 0% Duplicate. 17% Barcode Uniqueness 2% Entry Point Discount. 05% Unlinked Copal 5% Seamless Acceptance/Automated Verification Payment at container • level Qualification for • entry/zone discount claimed Container & drop. Nesting/ Sortation • verification By/For 5% Entry Facility 2% uct Prod ns tio lu o S Zone. 01% Misshipped 1. 05% Payment received at piece level Qualification for rate claimed (class, presort, payment method) Mail prep verification Postage 1. 05% Mail Characteristic 1. 05% Barcode Quality n/a Undocumented. 3% Delivery Point 2. 0% Weight 1. 05% 5

Seamless/Automated Verification – How it Works Automates Entry & Verifications performed electronically reducing complexity uct Prod ns tio lu o S Leverages Intelligent Mail Barcodes (IMbs) Leverages Electronic Documentation (e. Doc) Mailings are submitted using e. Doc The unique IMb on all containers, trays, and pieces is used to determine if the piece has been paid for and paid for correctly Leverages Sampling & Scanning Data Information collected from handheld sampling devices and scans from mail processing equipment used to standardize the verification process 6

2. Finalize Postage Statement 3. Mail Acceptance What to do Prepare Mailings with unique Intelligent Barcodes (IMbs) and submit the e. Doc to Postal. One! Automatically finalize postage statement before verification using Postal. One! Collect mailing information at the DMU or BMEU using handheld scanner Barcodes must be unique for 45 days. Mailers must submit all barcoded pieces in the e. Doc for all mailings (including full-rate single -piece) Benefit 1. Mail Preparation How it works Seamless/Automated Verification Process Allows for data driven verification Postage statements are finalized by the Postal. One! system on the Mailing Date indicated within the e. Doc, Permit balance checks are performed Allows for a longer mail production cycle and greater control over postage payment 4. Mail Processing Electronically collect mailing information using scans from Mail Processing Equipment (MPE) Mailings are sampled using a MPE scans the IMb and sends handheld scanner to collect information about where the mailing characteristics that mailpiece was, when it was are not collected during mail processed, and what processing operation it was run on to the Seamless Acceptance program Eliminates manual verifications and need for Special Postage Payment Systems (SPPS) uct Prod ns tio lu o S 5. Mail Verification Compare sampling and MPE Scan data to e. Doc information 5 automated verifications are performed by utilizing Sample and MPE Scan data compared to e. DOC to confirm postage was paid and paid correctly. Verifications are measured over a calendar month Mail Quality is measured across all volume over a calendar month vs Job Level 6. Generate Reports View reports and drill down for more detail anytime during the month Verification results are reported in the Mailer Scorecard and provides detailed error data across a calendar month Allows for visibility throughout supply chain Trend based data

Census Verifications Delivery Point Validation (DPV) 2. 00% Delivery Point provided in e. Doc is either invalid or contains generic zip +4 with an address that is not general delivery • e. DOC Validation • Validates the DPV (5, 9 or 11 digit) provided in e. DOC is a valid uct Prod ns tio lu o S Nesting Sortation MPE 1. 00% Pieces scanned by MPE are nested in a different tray or bundle than identified in e. Doc • Scans compared to e. DOC Validation • Validates pieces were paid for at the correct rate Undocumented Pieces. 30% Pieces scanned by MPE are not associated to a finalized e. Doc submitted within 45 days of the piece scan • Scans compared to e. DOC Validation • Validates pieces are paid for Fast Track Productions 9 Racing Road Indianapolis, IN 46077

Seamless Incentive 9 uct Prod ns tio lu o S e. Doc Sender CRID is Seamless e. Doc Sender CRID + Permit/EPA is Enrolled in Seamless incentive in PO! Mailing is finalized and e. Doc submitter linked EPS account receives incentive Mail piece volume that received Full-Service discount receives the Seamless incentive Paying permit is identified and may be linked to any payment method Mailing contains pieces that receive Full-Service discount

Seamless Incentive Available to all e. Doc submitters with a • Seamless Acceptance CRID • Enterprise Payment account (ACH Debit or Trust) • Enrollment in Incentive in Postal. One! The incentive is deposited to Enterprise Payment account that corresponds with the permit enrolled for incentive • Trust accounts credited upon postage statement finalization • ACH debit accounts as a daily aggregate e. Doc Sender CRID • Mail. dat: Segment Record’s (. seg) “e. Doc Sender CRID” • Mail. XML: Open. Mailing. Group. Request > Mailing. Group. Data > Mailing. Facility • Postal Wizard: the mailing agent Postage payment for postage statement requires an Enterprise Payment Account • EPS account used for postage may be different account than one receiving incentive The incentive must be $1. 00 or greater to receive an EPS credit uct Prod ns tio lu o S

Seamless Incentive Report Types • Postal. One! • Seamless Acceptance Incentive • Enterprise Payment • Commercial Mailing and Shipping Details Report • Transaction History Report • Informed Visibility* • Seamless Incentive * IV report is under consideration – availability and schedule TBD uct Prod ns tio lu o S

Seamless Incentive uct Prod ns tio lu o S

Seamless Incentive uct Prod ns tio lu o S

Seamless Incentive uct Prod ns tio lu o S

Seamless Incentive uct Prod ns tio lu o S

Seamless Incentive uct Prod ns tio lu o S

Seamless Incentive uct Prod ns tio lu o S

Seamless Incentive uct Prod ns tio lu o S

Seamless Incentive Frequently Asked Questions • Which CRID is the Seamless Incentive applied to? The e. Doc submitter CRID receives the incentive. • Where are the funds sent to? Funds go to e. Doc submitter CRID permit EPS account. Permit must be linked to CRID, and permit must be linked to an EPS account. • Can the EPS account be Debit or Trust? Yes, it can be either debit or trust. • How can the incentive funds be used? There are no restrictions on how the funds can be used. 19 uct Prod ns tio lu o S

NEW! Redesigned Business Customer Gateway uct Prod ns tio lu o S Update to the Business Customer Gateway On March 28, 2021, the Business Customer Gateway (BCG) is getting a new look along with several enhancements to improve the customer’s experience. The homepage will provide a snapshot view of Enterprise Payment System balances, Mailer Scorecard and the most recent Postal. One! mailings. In addition, Business Service Administrators (BSAs) and BSA delegates will be able to revoke and archive users who have changed roles or have left the company. While these changes aim to provide a snapshot view of some of the most critical features, the BCG will remain the portal to USPS business services. A guide to the new site is located at https: //postalpro. usps. com/bcg/redesign

Resources uct Prod ns tio lu o S • Seamless Acceptance page on Postal. Pro • https: //postalpro. usps. com/mailing/seamless-acceptance • Publication 685 - Guide to Streamlined Mail • https: //about. usps. com/publications/pub 685. pdf • Full Service, Move Update, e. Induction, and Seamless Acceptance • Seamless Onboarding Process - Appendix D • Informed Visibility – Mail Quality Data • https: //postalpro. usps. com/mailing/mqd/instructions • Any additional questions/support, please reach out to one of the options below: • Local BMEU • MSSC Help Desk • MSSC@usps. gov • 1 -877 -672 -0007 • Monday – Friday, 7 am – 7 pm CST 21

Questions? uct Prod ns tio lu o S 22