SCSEP Kick Start Your Job Search A Job

SCSEP: Kick Start Your Job Search A Job Search Tool Kit December 8, 2011 3: 30 p. m. ET

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Presenters: § Laura Connelly, Talent Resource Solutions Moderator: § Judith Gilbert, SCSEP Team Leader, DOL National Office SCSEP: Kick Start Your Job Search A Job Search Tool Kit 7

Agenda § § § § Refresher – Marketing TIPS Job Club Goals of Kick Start Your Job Search One-on-one and small group support Resume pointers, email and voicemail Setting job search goals Online applications and job searches Computer skills Employer outreach when you can’t enroll Handout: Participant Guide for Job Search Activities SCSEP: Kick Start Your Job Search A Job Search Tool Kit 8

To Review… “Implementing an Effective Employer Outreach Program That Works” § Part 1: https: //olderworkers. workforce 3 one. org/view /5001105428458633158/info § Part 2: https: //olderworkers. workforce 3 one. org/com mand/view. aspx? look=200111296018512002 2&mode=info&pparams SCSEP: Kick Start Your Job Search A Job Search Tool Kit 9

Refresher – Marketing TIPS & Marketing Job Club § Designed for MPEs – Most Placeable Enrollees - Job-ready participants § Research & preparation - Identify “current skills” among your participants - Identify “hot jobs” that go unfilled in your community - Create list of former employers & host agencies - Creating an Outreach Plan - Emails to prospective employers § Create a 30 -second commercial - Elevator pitch about your services - 30 -second commercial about an individual participant - FAB – Feature-Achievement-Benefit SCSEP: Kick Start Your Job Search A Job Search Tool Kit 10

Refresher – Marketing TIPS & Marketing Job Club § Outreach calls to employers – Scripts § On-the-Job Experience (OJE) & specialized training – Excellent tools to differentiate your participants with employers – Scripts § Overcoming prospect concerns – Scripts SCSEP: Kick Start Your Job Search A Job Search Tool Kit 11

Pilot Survey “What is the most valuable thing you learned in job club? ” • In searching for employment, I’m not isolated • Get organized, develop a strategy and market myself • Be more organized and systematic in my job search • Be persistent and act with confidence • My selling points & my value to an employer • I am not alone; other respectable people are looking for a job • Networking • Assertiveness • The reality of the job market – I have to do what is required, not just my best • Setting goals for myself • 30 -second commercial SCSEP: Kick Start Your Job Search A Job Search Tool Kit 12

Pilot Survey “What do you like about job club? ” • Camaraderie • Organization and communication • Boosts my confidence that I can get a job • Honesty & trust; interacting and sharing problems & concerns • Well structured, step by step process • Tidbits and pointers provided • Empathy from my classmates • Interacting with leadership who has a pulse on job market • Structure and organization • I get empowered by coming to marketing job club • The positive attitude that I feel SCSEP: Kick Start Your Job Search A Job Search Tool Kit 13

Pilot Survey “Would you recommend job club to other participants? ” § It was unanimous – 100% said YES § Comment from a participant: “People out of work can become broken and hurt. The support is great, the honesty and integrity and level of care is priceless. The exchange of ideas is great. It’s as if you have your own home team rooting for you. ” SCSEP: Kick Start Your Job Search A Job Search Tool Kit 14

Goals of “Kick Start Your Job Search” § Deliver one-on-one support for participants to better prepare them for their job search § Bring non-MPEs to a point where they can benefit from Marketing Job Club § Create a more inclusive Marketing Job Club for a full spectrum of participants § Provide ultra-personalized support for all participants § Increase participant motivation through oneon-one attention SCSEP: Kick Start Your Job Search A Job Search Tool Kit 15

Invitation § Personal phone call to extend invitation § Make them feel special – you have been selected! § Explain the purpose: tools to help you find a job – Other benefits – helps with self-esteem & motivation SCSEP: Kick Start Your Job Search A Job Search Tool Kit 16

One-On-One Support § Have participant complete a questionnaire § Schedule a one-on-one session to review their responses – Take notes – Make assessments – Provide a summary and your comments to JD/ES for use when making outreach calls for the participant § Your one-on-one support will increase their motivation and self-confidence SCSEP: Kick Start Your Job Search A Job Search Tool Kit 17

Pre-Job Club Questionnaire to Use with Participants § Types of jobs have you been applying for § Salary expectations § Companies you’ve applied to in last 3 months § Number of interviews you’ve had in last 3 months § Methods you’ve used to look for a job § Hours per week you spend searching for a job § Why do you think you haven’t found a job yet? § Do you have access to a computer? § Have you taken any training to improve your skills in the last 3 months? Which one(s)? § Do you practice these new skills? How much? § How can we best assist you in your job search? SCSEP: Kick Start Your Job Search A Job Search Tool Kit 18

Small Group Support Before Job Club § Schedule small group time for: – Resume pointers – Tips on email accounts and voicemail greetings – Creating job search goals – Tips on applying for jobs – Interview preparation material § Prepare them for the opportunity to learn, and also to help their peers in the upcoming job club SCSEP: Kick Start Your Job Search A Job Search Tool Kit 19

Resume – How to Show Host Agency Experience List all host agency assignments under SCSEP provider name, e. g. : SCSEP Grantee, City, State 6/09 -Present Assigned to Food Bank as Administrative Asst. 7/10 -Present – Answered phones and screened calls for executives – Scheduled meetings – Coordinated business travel Assigned to Catholic Charities as Receptionist 6/09 -7/10 – Answered phones – Greeted visitors SCSEP: Kick Start Your Job Search A Job Search Tool Kit 20

Resume Pointers § Review and edit participant’s resume prior to start of Marketing Job Club § Be sure e-mail address is professional § Phone number should be the one where they can most easily be reached – Call to be sure it has a professional greeting and the number will remain active during their job search § Use “spell check” to check for spelling and grammatical errors § Put duties in bullet form, not paragraph form SCSEP: Kick Start Your Job Search A Job Search Tool Kit 21

Resume Pointers § List former employer duties in past tense (ex: typed documents, not type documents) § Do not include personal information (marital status, height, weight) or names of references on resume § Save all resumes on office computer as a word document § Have sample resumes available for their use § Offer resume writing tool, class, or your personal assistance if needed SCSEP: Kick Start Your Job Search A Job Search Tool Kit 22

How to Set Up a Free Email Account § Free on Google or Yahoo – www. mail. google. com/mail/signup – Go to “Get Started With Gmail” – www. mail. yahoo. com – Go to “Create New Account” § Suggested account name: – firstname. lastname@gmail. com – lastname. firstname@gmail. com – firstname. lastname 1@gmail. com (or other number) § Avoid nicknames § Be professional SCSEP: Kick Start Your Job Search A Job Search Tool Kit 23

Voicemail Greeting § To be used for all phone numbers listed on your resume and job applications § Simple and professional-sounding § Phone number ideally not shared by others § Use first and last name § No music or other background noise § Avoid any phrases that may offend someone § Listen to it after recording it to be sure you like it § Be sure phone # remains active during job search Example: “You have reached Susan Smith. Please leave a message. I will return your call as soon as possible. Thank you. ” SCSEP: Kick Start Your Job Search A Job Search Tool Kit 24

Job Search Goals for Job Seekers § Broad, general goals are not ideal – such as – I’ll take anything – I just want a job – I’ve done lots of things, I’m really open – I want to work anywhere in the food industry § Broad goals reduce odds of success – Confuses the employer – which job(s) are you most qualified for? – Makes your search more overwhelming and less focused – which jobs should you apply for? § Tip: Narrow your goals to increase your chances! SCSEP: Kick Start Your Job Search A Job Search Tool Kit 25

Specific, Realistic Goals Are Best § Identify job titles he is qualified for, based on past experience or education (example: cook, chef, line cook, server) § Set a minimum salary or hourly pay – be realistic § Identify type of employers where those jobs may be found (restaurant, hospital cafeteria, food service companies) § Determine geographic restrictions – How will the participant get there? § Clarify schedule – Available to work nights? Weekends? Number of hours per week? SCSEP: Kick Start Your Job Search A Job Search Tool Kit 26

Example of a Specific Goal I am seeking a full-time position in the food industry by no later than January 15, working as a chef, line cook, or server, making at least $10 per hour, in a restaurant or food service company located within 10 miles of my home, or on the bus route within 20 minutes of my home, where I can finish my shift no later than 8 pm. SCSEP: Kick Start Your Job Search A Job Search Tool Kit 27

Choosing Top 3 Job Titles § Identify top 3 job titles the participant is interested in AND qualified for – Example: Cook, server, or dishwasher – Example: Administrative assistant, billings clerk, or admissions clerk at hospital – NOT: Administrative, customer service, or janitorial (too broad) § Focus resume, 30 second commercial, and job search on these 3 titles SCSEP: Kick Start Your Job Search A Job Search Tool Kit 28

Online Job Applications § Offer use of your computer; practice completing an online application together with participant § Show participant how to create a login and password § Have participant practice copying and pasting resume into online form – Teach participant how to save resume to flash drive – Suggest use of computer at One-Stop or local library § Recommend that participant complete online applications at your office if assistance is required SCSEP: Kick Start Your Job Search A Job Search Tool Kit 29

Online Job Searches § Show participants how to use www. indeed. com and other job boards § Assist participant in making a list of job titles to search for § Practice doing online job searches together § Offer suggestions on how often to search, and how to set up alerts SCSEP: Kick Start Your Job Search A Job Search Tool Kit 30

Computer Skills § Check computer literacy of each participant § Offer suggestions for computer skills help – classes, workshops, one-on-one support from employment specialist § Provide suggestions on where to get computer skills practice – library, One-Stop § Offer use of computer or fax machine at your office SCSEP: Kick Start Your Job Search A Job Search Tool Kit 31

Stock Your Office for Support § § § § § Book of Lists for your city List of past employers who have hired from you Top 50 employers in your city List of “hot jobs” in your city Organize “information sessions” on top 3 hot jobs Examples of 30 -second commercials OJE employer letter Sample resumes Sample cover letters Customize personal networking cards for participants SCSEP: Kick Start Your Job Search A Job Search Tool Kit 32

Employer Outreach When You Can’t Enroll Prepare your prospective employers… § Market your inventory – “MPE” marketing (not general) – Customize outreach campaigns around specific participants or groups of participants with similar skills Identify target companies and hiring managers Call or stop by to introduce your services Create relationships for future “By the way, are you doing any hiring? ” Explain your limitations and depleted inventory Under-promise and over-deliver on candidates you can refer § If you can’t fill their openings today… pique their interest in working with you for future openings § § § SCSEP: Kick Start Your Job Search A Job Search Tool Kit 33

Employer Outreach When You Can’t Enroll Prepare your participants. . . § Implement today’s program for non-MPEs to help them become job-ready § Give it a try – select parts of Marketing TIPS Job Club to implement § Project Directors should teach a Marketing TIPS Job Club first before delegating it to your staff SCSEP: Kick Start Your Job Search A Job Search Tool Kit 34

Handout – Share With Participants § Job search goals § Applying for jobs § When you are called for an interview § Preparing for the interview § Types of interviews § Interview questions § Questions not to ask on a first interview SCSEP: Kick Start Your Job Search A Job Search Tool Kit § How to dress for an interview § Be prepared for the “age factor” § What to bring § Showtime – the interview § How to use social networking in your job search 35

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