Scripting CONFLICT DEFINED Conflict is an expressed struggle

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Scripting

Scripting

CONFLICT DEFINED Conflict is an expressed struggle between at least two interdependent parties who

CONFLICT DEFINED Conflict is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals. - Hocker & Wilmot, 2014, p. 13

OBJECTIVES By the end of training/class, trainees/students will Be able to describe conflict scripts

OBJECTIVES By the end of training/class, trainees/students will Be able to describe conflict scripts Have a useful tool to complete conflict analysis

OVERVIEW Win as much as you can (20 mins) Discussion on Reading of Scripts/Games

OVERVIEW Win as much as you can (20 mins) Discussion on Reading of Scripts/Games (15 mins) Lecture scripts/games (25 mins) Activity: Discuss actual conflicts and map triangles/games (25 mins) Debrief (5 mins)

VALUE Transaction = communication model Consider role of mediator as therapist (don’t do this)

VALUE Transaction = communication model Consider role of mediator as therapist (don’t do this) Antithesis (how do we get people to do this? ) = Constructive complaint (Hocker & Wilmot, p. 23) Similar to triangles (different take on them, explains roles in conflict) Note: reading presented as destructive case, but we all play these games to some degree.

Rescuer • Selflessness • Doing for others • Generosity 3 ROLES Persecutor • Outcome

Rescuer • Selflessness • Doing for others • Generosity 3 ROLES Persecutor • Outcome of rescuer-victim script • Power play (+) Victim (vs. victim) • Power play (-) • Martyr

KEY POINTS FROM READING Script = blue print for a life course (macro) Transaction

KEY POINTS FROM READING Script = blue print for a life course (macro) Transaction (communication; see model) Discounts (common communication behavior) Game (micro) Orderly series of transactions Contains an ulterior motive Results in a payoff for both players (good or bad)

KEY POINTS FROM READING Stimulus hunger Stroke = stimulation given to another (e. g.

KEY POINTS FROM READING Stimulus hunger Stroke = stimulation given to another (e. g. , hug or recognition) Structure hunger = situation where stroking is common (e. g. , bars, social gatherings, counseling) Position hunger = situations that reinforce existential (being) script (e. g. , “I am Victim, I am rescuer, I am persecutor) Be ware of “stamp collecting” or “cashing in” behaviors

DISCOUNTS Very common and easy to do (pp. 120 -121) Example from work or

DISCOUNTS Very common and easy to do (pp. 120 -121) Example from work or school School: Group suggestions Work: Asking for a raise

SCHOOL S 1: “I have a suggestion, why don’t we do X. ” S

SCHOOL S 1: “I have a suggestion, why don’t we do X. ” S 2: (No recognition) or “That’s not what instructor wants. ”

WORK Employee: “I’d like a raise, if possible. ” Boss: “It’s not possible” or

WORK Employee: “I’d like a raise, if possible. ” Boss: “It’s not possible” or “We can’t afford giving raises right now. ”

GROUPS (1 -3) Summarize each banal script, give a quick example Choose one script

GROUPS (1 -3) Summarize each banal script, give a quick example Choose one script Provide a common interaction scenario (micro) – unproductive/discount Suggest alternative using counter argument strategy

PARTNER ACTIVITY – PART III TRIANGLES (10 MINS) Help each other sketch at least

PARTNER ACTIVITY – PART III TRIANGLES (10 MINS) Help each other sketch at least one triangle for your conflict Dyads Conflicting dyads // Allies/Coalitions ( ) Isolates ---- 0 Power over (+), Power under (-)