Overview of day 1 Morning Session Welcome and Introduction - Brian Robson, Executive Clinical Director, Healthcare Improvement Scotland Gregor Smith, Senior Medical Advisor, Scottish Government Scottish Patient Safety Programme in Primary Care – Aims and Overview - Neil Houston, National Clinical Lead, Healthcare Improvement Scotland Introduction to Quality Improvement and the Model for Improvement – Andrew Longmate, National Clinical Lead for Patient Safety, Scottish Government
Overview of day 1 Afternoon Session The role of leadership to support your improvements - Brian Robson, Executive Clinical Director, HIS Parallel sessions Human Factors and your Safety Climate Trigger Tool Reviews Official Launch Alex Neil, Cabinet Secretary for Health and Wellbeing Team planning sessions
Housekeeping • No fire alarm test planned – if it goes off it is the real thing! • Accommodation or dinner enquiries, please visit registration during the breaks • Please turn mobile phones onto silent • During coffee and lunch break visit the NES Learning Zone and SPSP-PC stand to access all our resources • For the Internet access in the venue please connect to “ECCNet” network and enter the password ECCNet 2012