Schools Services Update Developing a New Schools Service

Schools Services Update Developing a New Schools Service Provider Schools Forum 28 th June 2013

What we want to achieve • • • Safe landing for all schools services provided by CSD Single front door for schools Better customer relationships Clearer separation of trading and statutory functions High levels of customer satisfaction Flexibility and agility to develop new services and react to the market and needs of schools • Future roadmap for new services/technology

Proposed Arrangements Others – EFMS, Music, Concertus, Norse - unchanged Suffolk County Council Statutory Service Delivery Learning Partnership New Schools Service Provider Core local authority functions and responsibilities. Partnership with schools to raise attainment Traded services including HR, ICT support, property, Finance, Governor services, LIS traded, Academy Maintained School

How will the Schools Service Provider Work Maintained School Academy New Schools Service Provider Service offer through one front door Some service provision from elsewhere in SCC Management team, marketing, customer relationships Payroll, LIS traded, Use of SCC HRIS Some in House Staff Finance, HR, Governor Services Some contracts MLL (broadband) Inviron (maintenance) Lloyds (banking)

Services In Scope • • • Governor Services LIS Traded Property Services (TBC) Income Payments Insurance VAT Advice Banking* HR Advisory Service * Separate procurement exercise required • • HR Transactions Payroll Teachers Pension Admin Finance Service Enhance Finance Services ICT Service Broadband Schools MIS*

Name and Vision We will supply outstanding services and be the provider of choice for all schools Name We need your help. . Could we have 2 or 3 volunteers to vote on our teams’ suggestions?

What Next? • New HR and payroll system April 2014 • New finance services Sept 2013 • New services from HR Sept 2013 • New website May 2014 • Electronic DBS May 2014 • New banking contract July 2014 BUT. . . same team members. . . .

Communication • • Half termly letter Mailbox for school suggestions Extended VFM group Admin conferences (Autumn term) Schools Forum (Autumn term) Heads meetings (Autumn term) Heads and chairs briefings (Spring term)

What we want to achieve Any suggestions gratefully received. . . schoolservices@suffolk. gov. uk.