SAP SAPAimee SAP AG 2004 Title of Presentation

SAP 作流介紹 SAP顧問Aimee

作流: 定義和運行環境 ã SAP AG 2004, Title of Presentation / Speaker Name / 8

Workflow Architecture 作流組織結構 Business Workplace Workflow Monitoring Workflow Customizing Workflow Transactions

創建一個簡單的組織計畫 (簡單維護) Production Sales Mexico Executive Board 步驟 2: 創建額外的組織單位 步驟 1: 創建根本的組織單位 步驟 4: 分配操作者 步驟 3: 創建職位 Sales Administration Lisa Thompson 步驟 5: 創建 作 Administrative tasks, Sales Mexico ã SAP AG 2004, Title of Presentation / Speaker Name / 11 步驟 6: 分配任務 任務: 文字處理，計畫，會議，電話拜訪

創建組織單位 Organization and Staffing (Workflow) Edit Goto Settings System Help Create a root organizational unit Create Organization and Staffing (Workflow) Valid from 09. 12. 2002 to 31. 12. 9999 09. 12. 2002 + 3 Months Search for Organizational unit Position Job Person User Task assignment Enterprise Group 20 Finance unit 20 Sales department 20 Development department 20 Select link 有效期間詢問 Organizational unit 圖表：創建 is described by is line manager includes 對象： 組織單位 ã SAP AG 2004, Title of Presentation / Speaker Name / 12 Task Organizational unit Position

Creating a Position Organization and Staffing (Workflow) Edit Goto Settings System Help Create Organization and Staffing (Workflow) Search for Organizational unit Position Job Person User Workflow templates Standard task Task group Standard role Object history Task assignment Financial accounting FI_manager FI_clerk Details for position FI_clerk Basic Data Position Job FI_clerk General administrator . . . . Select link. . . Organizational unit 創建圖表 物件’職位‘ ã SAP AG 2004, Title of Presentation / Speaker Name / 13 is described by is line manager includes Task Organizational unit Position

Assigning Users to a Position (1) 搜索相關的使 用者並且顯示 在選擇區域 ã SAP AG 2004, Title of Presentation / Speaker Name / 14

Assigning Users to a Position (2) 通過拖拉的方 式分配使用者 ã SAP AG 2004, Title of Presentation / Speaker Name / 15

Creating a Job 功能表項目: 編輯-創建 作 ã SAP AG 2004, Title of Presentation / Speaker Name / 16

Exercise - Organizational Management (1) - Create two users in SU 01 - Create the following organizational hierarchy in PPOM - Org Unit Company XX (Z_COMP_XX) - Org Unit Department XX (Z_DEPT_XX) Position Manager XX (Z_MGR_XX) - Position Employee XX (Z_EMP_XX) - - Assign the users to the positions above ã SAP AG 2004, Title of Presentation / Speaker Name / 17

Exercise - Organizational Management (2) ã SAP AG 2004, Title of Presentation / Speaker Name / 18

Workflow Architecture Workflow Organization 作平臺 Workflow Monitoring Workflow Customizing Workflow Transactions

作平臺 – 作清單(1) 保留 顯示附件 執行 替代 創建附件 ã SAP AG 2004, Title of Presentation / Speaker Name / 21

作平臺 – 作清單 (2) 顯示 ã 繼續 SAP AG 2004, Title of Presentation / Speaker Name / 22 重新提交

技術性 作項顯示 技術資訊顯示 (比如最後期限). ã SAP AG 2004, Title of Presentation / Speaker Name / 26

不同的收件箱 SAP GUI for HTML Enterprise Portals E-Mail Microsoft Outlook SAP GUI for Windows Lotus Notes Pervasive Computing ã SAP AG 2004, Title of Presentation / Speaker Name / 31

作流收件箱中可選的功能 Business Workplace Easy Web Inbox Outlook Mail Inbox Lotus Notes Inbox i. View in Enterprise Portal Execute Add or read attachments ( ) Resubmit ( ) Substitution Set up substitution Outbox Automatic refresh Forward ( ) Query ( ) Graphical log ( ) Logs System-wide use possible (different folders) Generic decision task (different folders) Offline SAP GUI (Windows or Java) Web Browser SAP GUI + SAP Outlook Integration SAP GUI + SAP Lotus Notes Integration Web Browser Desktop installation ã SAP AG 2004, Title of Presentation / Speaker Name / 32

練習 – 作流 (請求和批准) 任務組 TG 70000023 中的物件 ã SAP AG 2004, Title of Presentation / Speaker Name / 33

Workflow Architecture Workflow Organization Business Workplace 作流監控 Workflow Customizing Workflow Transactions

報表： 作項分析 Work Items …. Monitoring period Today Last 7 days Last 30 days Last 365 days Time Interval on from Work item type Dialog (Sub) Workflow Background Task filter Task group (T) Task group (TG) Application component ã SAP AG 2004, Title of Presentation / Speaker Name / 37 to l 每個任務的 作項 (f頻 率) l 處理期間的 作項 l 監控最後期限的 作項

作平臺上的 作流寄件匣 作平臺 收件箱 寄件匣 開始的 作流 Flow item for WS 30000015 Flow item for WS 30000161 Flow item for WS 99900035 被執行的 作流 Work item 1 for TS 7869 Work item 2 for TS 7869 Work item 3 for TS 7869 發出的 作流 Work item 1 for TS 99900062 ã SAP AG 2004, Title of Presentation / Speaker Name / 43 作平臺的寄件匣提供給 用戶一個可以他在 作流過程 中處理的 作一覽表.

作流日誌: 作流時間維度視圖 請假通知 作項狀態 創建一個請求 已完成 批准一個請求 已完成 進入： - 可選擇的合作夥伴 - 可能的合作夥伴 - 排除的合作夥伴 進入 作項歷史 進入圖形 作流日誌 Agent Executed Action Date Time Hugo Boss Dialog step created 07. 10. 1998 12: 58: 29 Hugo Boss 07. 10. 1998 ã Query sent Work item reserved for processing Execution started Processing complete SAP AG 2004, Title of Presentation / Speaker Name / 45 Object 13: 00: 33 Office document 13: 00: 33 14: 13: 52 14: 15: 32 Notification of absence Object name Query (1). . . 0000000245

作流日誌: 合作夥伴維度的 作流 Patrick Smith Notification of absence (Sub)workflow created Create request Dialog step created Create request Work item executed automatically Create request Work item processing complete Hugo Boss Approve request Dialog step created Approve request Query sent Approve request Work item processing complete Workflow system ã Send mail Background work item created Send mail Work item processing complete SAP AG 2004, Title of Presentation / Speaker Name / 46

作流日誌: 物件維度的 作流 Notification of absence (Sub)workflow created Create request Dialog step created WI for self method 000000123456 Approve request ã SAP AG 2004, Title of Presentation / Speaker Name / 47 Dialog step created

作流日誌: 技術資訊清單=專家模式 Workflow instance Instance number Start date Start time Test workflow 000000872350 22. 09. 1998 Started by 10: 38: 04 Current status Patrick Smith In process Workflow Chronicle View Error 5 Status Agent & Patrick Smith. & Patrick Smith 5 ã Work item ID Node no. Executed Action Task Date 872350 1 Test workflow (Sub)workflow created 22. 09. 1998 SWW_FI_START 22. 09. 1998 69 First letter of the surname 872351 71 Display all requests by SMITHPA Dialog step created 22. 09. 1998 Work item executed automatically 22. 09. 1998 SAP AG 2004, Title of Presentation / Speaker Name / 48 Time 10: 38: 04 10: 38: 05

圖形 作流日誌 Status Agent Route (green path) ã SAP AG 2004, Title of Presentation / Speaker Name / 49

Workflow Architecture Workflow Organization Business Workplace Workflow Monitoring 作流配置 Workflow Transactions

作流自動配置 ã SAP AG 2004, Title of Presentation / Speaker Name / 53

配置作業總覽 Activity Automatic Always required? Default entry used Maintain an active plan version 01 Check entries from the HR control table Maintain prefix numbers Check number ranges Configure RFC Destination User WF-BATCH Maintain a system administrator for workflow SY-UNAME Generally classify decision tasks [W 1]Your own user ID Maintain a standard domain for Internet mail Activate sending to objects and HR objects Maintain demo and verification environment Schedule background job for missed deadline Schedule background job for work items with errors Schedule background job for condition evaluation Schedule background job for event queue Schedule background job for clearing report ã SAP AG 2004, Title of Presentation / Speaker Name / 54

設置啟動計畫版本 Display view ‘Set Active Plan Version’: Overview Table view Edit Goto Selection Utilities System Help SWU 3 Documentation Group WORKFLOW_LOCAL_401 Sem. abbr. Valueabbrv. Description Destination PLOGI 01 Integration Plan Version / Active Plan RFC user Version RFC password Human Resources ã SAP AG 2004, Title of Presentation / Speaker Name / 56

啟動最後期限監控 配置步驟: 計畫最後期限監控 – 作 SWWDHEX Deadline Monitoring Edit Goto System Help Configure and Schedule Work Item Deadline Monitoring Save and Schedule (F 8) Interval until next deadline check 3 (in minutes) Job Attributes Start date of background job 31. 12. 2999 Start time of background job 23: 59 Name of background job SWWDHEX Number of background job 03254301 Background Job Report RSWWDHEX 如果你想要在網路流引擎中跟蹤單個 作流步驟的最後期限的話你必須執行 後臺配置的作業。. ã SAP AG 2004, Title of Presentation / Speaker Name / 57

設置不正確的 作項的跟蹤 Schedule Work Item Error Monitoring Work item monitoring List Edit Goto System Help Save and Schedule Information on monitoring temporary Start Date of Background Job 13. 06. 1998 10: 25: 00 Start Time of Background Job SWWERRE Name of Background Job 10170901 Number of Background Job Monitoring of Temporary Incorrect Work Items X Interval until next rerun 20 Retry counter for work items with errors 3 - ã SAP AG 2004, Title of Presentation / Speaker Name / 58 (in minutes)

Workflow Architecture Workflow Organization Business Workplace Workflow Monitoring Workflow Customizing 作流事務代碼

常用的事務代碼 Transaction Code Description PFAC Rule Maintenance PFOS / PFSO Organizational Assignment PFT / PFCT Task Maintenance PPOC / PPOM Organization Maintenance SWE 2 -3 / SWEL Event Type Linkage SWI 1 -8 Workflow Analysis SWO 1 Business Object Builder SWUE Event Creation SWUS Workflow Test SWU 3 Customizing SWDD Workflow Builder SBWP Business Workplace SWXF Leave Request Demo ã SAP AG 2004, Title of Presentation / Speaker Name / 61