SAP ERP on HANA SAP Customer Relationship Management

系统范围 项目所涉及的产品有: • SAP ERP on HANA • SAP Customer Relationship Management (CRM) • SAP Supplier Relationship Management (SRM) • SAP Manufacturing Execution Systems (ME&MII) • SAP Enterprise Warehouse Management (EWM) • SAP HANA Database Products and Versions: Product Release ERP on HANA 6. 0 EHP 7 CRM 7. 0 EHP 4 SRM 7. 0 EHP 3？ ME 15. 1 MII 15. 1 EWM 9. 3 HANA 1. 0 © 2016 SAP SE or an SAP affiliate company. All rights reserved. SPS 11 Customer 3

CRM硬件资源评估 1 Quicksizer 输入预估业务量 2 Quicksizer计算初始结果 1 Quick. Sizer 在线 具地址： https: //apps. support. sap. com/sap(b. D 1 lbi. Zj. PTA w. MQ==)/bc/bsp/sap/qs_oberflaeche/hana. do? bsp-language=en 2 Quick. Sizer 计算结果 Quick. Sizer 项目信息： 3 根据Sizing building blocks对增量进性推算 4 计算得到所需总内存大小 5 将所需资源对应到硬件部 署方案 初始结果: 应用服务器： CPU: 13000 SAPS 内存: 31 GB 进入该项目后可以看到CRM Sizing的数据 © 2016 SAP SE or an SAP affiliate company. All rights reserved. HANA数据库：内存: 270 GB Customer 10

SRM硬件资源评估 虚拟化的子系统包括： SRM开发机ABAP应用(6 C-16 G-200 G) SRM开发机JAVA应用(6 C-32 G-200 G) SRM测试机ABAP应用(6 C-16 G-200 G) SRM测试机JAVA应用(6 C-32 G-200 G) SRM生产机ABAP应用(16 C-64 G-200 G) SRM生产机JAVA应用 1(12 C-64 G-200 G) SRM生产机JAVA应用 2(12 C-64 G-200 G) PO开发系统(6 C-32 G-200 G) PO测试系统(6 C-32 G-200 G) PO生产系统(16 C-64 G-200 G) Webdispatcher服务器 以上系统OS均采用Suslinux for SAP © 2016 SAP SE or an SAP affiliate company. All rights reserved. Customer 15

MES硬件资源评估 - MII 1 根据Sizing guide确定MII场景 2 根据Sizing guide确定硬 件资源 3 根据Sizing building blocks对增量进性推算 4 计算得到所需总内存大小 5 将所需资源对应到硬件部 署方案 1 MII场景及业务量确定： 1. Download Production Order Header List from SAP ERP 4. PCo Notification Scenario 2. XML Transformation 5. IDOC Integration Scenario 一般最基本的MII硬件配置可以满足非重叠的IDOC集成场景。 6. Report Production Scenario 3. Retrieving History Data using PCo Query © 2016 SAP SE or an SAP affiliate company. All rights reserved. 7. Report Downtime Customer 19

EWM硬件资源评估 1 Quicksizer 输入预估业务量 2 Quicksizer计算初始结果 1 Quick. Sizer 在线 具地址： https: //apps. support. sap. com/sap(b. D 1 lbi. Zj. PTA w. MQ==)/bc/bsp/sap/qs_oberflaeche/hana. do? bsp-language=en 2 Quick. Sizer 计算结果 Quick. Sizer 项目信息： 3 根据Sizing building blocks对增量进性推算 4 计算得到所需总内存大小 5 将所需资源对应到硬件部 署方案 初始结果: 进入该项目后可以看到CRM Sizing的数据 © 2016 SAP SE or an SAP affiliate company. All rights reserved. 应用服务器： CPU: 76000 SAPS 内存: 203 GB HANA数据库：内存: 1241 GB Customer 23

网络带宽要求 网络类型 Quality of Service 功能 带宽 应用服务器网络 应用服务器到数据库之间的网络 10 Gigabit Ethernet 客户端网络 客户端应用到DB之间的网络 1 or 10 Gigabit Ethernet HANA 高可用/灾备网络 In local datacenter 10 Gigabit Ethernet 备份网络 用于备份恢复 10 Gigabit Ethernet 存储网络 各节点与存储之间通讯 10 Gigabit Ethernet or >= 8 Gigabit Fibre Channel 管理网络 SAP HANA 管理 1 or 10 Gigabit Ethernet VM 实时迁移网络 虚拟化(虚拟机之间的通讯网络) 10 Gigabit Ethernet 客户端/前端网络 内部通讯网络 HANA系统复制网络 Non Blocking 存储段网络 Non Blocking 管理段网络 © 2016 SAP SE or an SAP affiliate company. All rights reserved. Non Blocking Customer 29

SAP应用服务器 – ABAP ASCS Instance ENQ Server MSG Server ABAP Central Instance ABAP Dialog Instance ICM ABAP Dispatcher Database Work Work Process Process ABAP Schema Gateway ABAP Dispatcher Work Process Gateway IGS Host Local FS © 2016 SAP SE or an SAP affiliate company. All rights reserved. Global FS Local FS Customer 31

SAP应用服务器 – JAVA SCS Instance ENQ Server MSG Server Java Central Instance Java Dialog Instance ICM ABAP Dispatcher Database Server Process Java Schema Server Process Gateway IGS Host Local FS © 2016 SAP SE or an SAP affiliate company. All rights reserved. Global FS Local FS Customer 32

SAP应用服务器 – Web Dispatcher SAP Web Dispatcher AS HTTP(S) Client Extranet SAP Web Dispatcher ASCS Host/VM Demilitarized zone Intranet VM DB AS Host/VM Functionality Stand-alone component for HTTP(S) load balancing when multiple AS instances (ABAP / Java) are used. Could perform HTTPS decryption (SSL termination) and re-encryption. Deployment Could serve multiple SAP systems. Typically separate WD instances for internal and external (Internet) traffic. Scale-up by using multiple worker threads. Virtualized environments are supported. Separate sizing guide is available (link). © 2016 SAP SE or an SAP affiliate company. All rights reserved. Customer 33

最新数据：Certified SAP HANA® Hardware Directory SAP HANA 生产环境支持的硬件类型和供应商（2016年 1月数据） Entry Level Systems Certified Intel x 86 Server Hardware / SAP HANA Appliances SAP HANA Single node SAP HANA … Scale-out IBM POWER SAP HANA Single node Single Node System Scale-Out System Single Node System Intel Xeon E 5 CPUs 2 CPUs ≥ 8 cores, up to 1. 5 TB RAM Intel Xeon E 7 CPUs 2 CPU / 128 GB up to 16 CPU / 12 TB* Intel Xeon E 7 CPUs 2 to n servers per cluster, each up to 8 CPU / 4 TB IBM POWER 8 2 CPU / 768 GB or 4 / 8 CPU up to 3 TB * Larger hardware under controlled availability © 2016 SAP SE or an SAP affiliate company. All rights reserved. Customer 35

SAP HANA HA & DR 方案选项 选项 1: 利用System Replication实现高可用 System Replication for HA HA or DR? RTO Synchronous mode required for HA. Technical corruption protection (block corruption on storage level). Hardware of standby database could theoretically be reused for non-production systems (pre-load off), but: For fast failover (HA), the data must be preloaded on the secondary node(s). DC 1 SAP HANA Very fast None DCs / Network HANA nodes Within data center or 2 * N campus Nearly no network latency SAP HANA Sync System Replication PRD log HA Data loss (RPO) data © 2016 SAP SE or an SAP affiliate company. All rights reserved. PRD HA log data Customer 39

SAP HANA HA & DR 方案选项 选项 2: 利用System Replication实现高可用/灾备组合 System Replication for combined HA/DR HA or DR? RTO Same technical solution for HA and DR over limited distances. Synchronous mode required for HA. Technical corruption protection (block corruption on storage level). Hardware of standby database could theoretically be reused for non-production systems (pre-load off), but: For fast failover (HA), the data must be preloaded on the secondary node(s). DC 1 DC 2 SAP HANA Sync System Replication PRD log data HA and local DR Data loss (RPO) Very fast None DCs / Network HANA nodes Metro distances Low NW latency (~ up to 1 ms) 2 * N SAP HANA PRD HA/DR log data Low latency © 2016 SAP SE or an SAP affiliate company. All rights reserved. Customer 40

SAP HANA HA & DR 方案选项 选项 2: 利用System Replication分别实现高可用和灾备 System Replication for separate HA and DR HA or DR? RTO Synchronous and asynchronous standby database Technical corruption protection (block corruption on storage level) RTO and RPO in case of disaster depend on: Network round trip time to DC 3, network bandwidth and if other systems are running on the DR servers. Hardware in DC 3 can be reused for non-production systems (pre-load switched off, additional dedicated storage needed for these systems). DC 1 DC 2 SAP HANA Sync System Replication PRD log data PRD HA Low latency © 2016 SAP SE or an SAP affiliate company. All rights reserved. DCs / Network HANA nodes HA (sync) Very fast None Within data center or 3 * N up to metro distances Low NW latency (~ up to 1 ms) DR (async) Medium Usually to longer very little Long distances Sufficient bandwidth DC 3 SAP HANA log Data loss (RPO) Async System Replication data DEV SAP QAS HANA PRD DR Node n log data log Mid to high latency Customer 41

数据中心策略 – 高可用及灾备方案 玉林移动通讯公司IDC ~10 KM 玉柴动力大厦数据中心 AS (A) AS (J) VM VM ASCS Inactive SCS Linux HA Cluster ERS(A) ERS(J) WD WD VM VM Server Node 两个相近的数据中心使用高可用和灾备组合架构 ERP应用服务器架构 应用服务器全部部署在虚拟机上 核心应用服务（消息、队列服务等）部署在Linux高可用集群，保证系统服务层面的 高可用 SAP HANA利用System Replication进行同步复制，并结合Linux高可用集群软件实 现高可用和灾备 Linux HA Cluster Synchronous System Replication 数据中心设置 SAP HANA架构 VMware ESX Cluster SAP HANA ERP on HANA 生产系统 SAP HANA Server Node © 2016 SAP SE or an SAP affiliate company. All rights reserved. Customer 42

SAP HANA 备份 – 第三方备份 具 SAP支持的备份 具 SAP Note 1730932 (Using backup tools with Backint) 以下为参考支持列表，最新的支持列表请参见SAP Note (see SAP Note 2031547) On Intel On POWER architecture Support process documented in yes no SAP Note 1913568 yes no SAP Note 1913500 IBM Spectrum Protect for Enterprise Resource Planning 7. 1 no yes SAP Note 1913500 Commvault Simpana 10. 0 HP Data Protector 7. 0 HP Data Protector 8. 1 HP Data Protector 9. 0 HP Store. Once Plug-in for SAP HANA 1. 0 yes yes yes no no no SAP Note 1957450 SAP Note 1970558 EMC Data Domain Boost for Databases and Applications 1. 0 yes no SAP Note 1970559 EMC Networker 8. 2 SEP Sesam 4. 4 ASG Time Navigator 4. 4 Libelle Business. Shadow 6. 0. 6 no no SAP Note 1999166 SAP Note 2024234 SAP Note 2212571 SAP Note 2212575 SAP-certified 3 rd party backup tools Symantec Net. Backup 7. 5, 7. 6 IBM Tivoli Storage Manager for Enterprise Resource Planning 6. 4 © 2016 SAP SE or an SAP affiliate company. All rights reserved. yes yes Online listing of certified tools: Application Development Partner Directory: http: //global. sap. com/community/ebook/20 13_09_adpd/en. EN/search. html (enter the search term HANA-BRINT and click on a partner name - SAP Certified Solutions for further details) Information for tool vendors: http: //scn. sap. com/docs/DOC-34483 Customer 45

硬件部署架构 ~10 KM 玉林移动通讯公司IDC 非生产环境 ERP DEV 应用 玉柴动力大厦 生产环境 ERP QAS 应用 ERP DI 10 Gbps SAN 生产环境 ERP 核心服务 CRM核心服务 CRM 核心服务 System Replication ERP DI Virtualization CRM DEV 应用 CRM QAS 应用 SRM DEV 应用 SRM QAS 应用 MES DEV 应用 MES QAS 应用 EWM DEV 应用 EWM QAS 应用 CRM DI SRM DI MES DI CRM DI SRM 核心服务 MES 核心服务 EWM 核心服务 Web. Dispatcher EWM DI ERP HANA DEV/QAS MES HANA DEV/QAS VM Hypervisor B CRM HANA DEV/QAS SRM HANA DEV/QAS EWM HANA DEV/QAS 非生产环境HANA MES DI EWM DI NFS Server VM Hypervisor A SRM DI NFS Server VM Hypervisor C ERP PRD HANA (P) ERP PRD HANA (s) CRM PRD HANA (P) CRM PRD HANA (s) SRM PRD HANA (P) SRM PRD HANA (s) MES PRD HANA (P) MES PRD HANA (s) EWM PRD HANA (P) EWM PRD HANA (s) Enterprise Storage A Enterprise Storage B 生产环境HANA © 2016 SAP SE or an SAP affiliate company. All rights reserved. Customer 47

Thank you Contact information: F name L name Title Address Phone number