SAP Best Practices Content for SAP Solution Manager

SAP Best Practices Content for SAP Solution Manager Concept, Scope and Guideline for Use

SAP Best Practices Overview SAP Solution Manager Overview SAP Best Practices for Solution Manager: Concept and Scope SAP Best Practices for Solution Manager: Guideline for Use

What are SAP Best Practices? Traditional project Working CRMeasy prototype Enable fast and implementation of my. SAP Business Suite With SAP Best Practices Demonstration of a solution that is easy to: l identify with l implement l adapt to specific requirements Time and effort savings Get a living and fully documented prototype within days that you can rapidly turn into a productive solution Identification and anticipation of reusable business processes and project activities ã SAP AG 2005, SAP Best Practices Content in Solution Manager 3

SAP Best Practices – Delivery Structure Cost Pragmatic methodology Documentation Pre-Configuration Business Process Overview Pre-Configuration Settings Business Process Scenarios Master Data SAP Best Practices – Installation Guide Test Catalogs SAP Best Practices – Configuration Guide Installation Role Extensive documentation Time ã SAP AG 2005, SAP Best Practices Content in Solution Manager 4 Proven preconfiguration Risk

SAP Best Practices Provides a Complete Portfolio to Support Customers and Partners in the Midmarket “I've never seen SAP so supportive as when we worked on this effort. I've been blown away by their level of support, sending people to our office, assisting us in training and inviting us to meetings. They are really behind this SMB push. ” Allen Abell – N 2 Vertical Solution Dev. Kit n n Solution Architects Developer‘s Guide How-to‘s Templates Documentation n Development support n Sales/presales support Demo environment n Hosted SAP demonstration environment with SAP Best Practices content n SAP Best Practices demo environment for laptops LIFE-CYCLE SOLUTION BUSINESS MGMT SERVICES CONFIGURATION REPOSITORY KNOWLEDGE REPOSITORY ã SAP AG 2005, SAP Best Practices Content in Solution Manager 5 Content n n n Scenario description End user documentation Installation Guide Configuration Guide Data migration sheets Training material Configuration Settings Business Configuration Sets Master Data Test cases Print forms User roles Knowledge Transfer n Workshops on demand n E-Learning

Benefits Save time and money and achieve predicted results Less risks avoid common beginners‘ mistakes Empowerment through competitive business expertise Fast track to extending your business solution with new my. SAP. com business processes No trial runs start straight off with a fully documented prototype that is fully reusable Communication among project team members and executives becomes more effective Business platform for partners evaluation, joint development, own development Consistent approach focusing on integrated end-to-end scenarios ã SAP AG 2005, SAP Best Practices Content in Solution Manager 6

SAP Best Practices Overview SAP Solution Manager Overview SAP Best Practices for Solution Manager: Concept and Scope SAP Best Practices for Solution Manager: Guideline for Use

SAP Solution Manager: Mission Statement With SAP Solution Manager, you can manage your SAP solution throughout the entire life cycle to. . . n ensure reliability n reduce Total Cost of Ownership n increase Return on Investments SAP Solution Manager is delivered as part of your annual maintenance fee!!! . . . And here is how you can achieve the benefits: ã SAP AG 2005, SAP Best Practices Content in Solution Manager 8

The SAP Solution Manager Approach The SAP Solution Manager is a new type of application, which… n Takes a consistent business-process and phase-oriented approach n End-to-end functionality for application management and continuous improvement n Provides full life-cycle support and collaboration with SAP n Contains best practices for implementation, operation and optimization of SAP solutions n Is delivered as part of your annual maintenance fee Knowledge Management Project Management Test Management IMPLEMENT OPERATE Solution Monitoring Business Process Knowledge Transfer Service Desk OPTIMIZE Change Management Service Delivery Simply everything you need to manage your SAP solution !!! ã SAP AG 2005, SAP Best Practices Content in Solution Manager 9

SAP Solution Manager – Offerings Tool Content Gateway to SAP Open End-to-End Application/ Technology Management & Maintenance Document Implement Train Test a deployment Support and maintain Monitor and optimize Control change Manage incidents Methodologies Roadmaps Services Best Practices SAP Active Global Support SAP Development Service Delivery Platform ã SAP AG 2005, SAP Best Practices Content in Solution Manager 10

SAP Best Practices Overview SAP Solution Manager Overview SAP Best Practices for Solution Manager: Concept and Scope SAP Best Practices for Solution Manager: Guideline for Use

Benefits SAP Best Practices content in SAP Solution Manager provides the following benefits: n SAP Best Practices content available via the recommended SAP standard tool for the full life-cycle support of a SAP solution n SAP Best Practices content provided according to the Solution Manager methodology for accelerating the Business Blueprint and the Configuration phase n Central and integrated usage of SAP Best Practices documentation and automated configuration in Solution Manager for implementing scenarios in the SAP system landscape supported by Solution Manager functionality for development, testing and monitoring n Customer can choose between a standard implementation with maximum flexibility or a SAP Best Practices implementation with rich pre-configured content for Baseline, Industry and Cross-Industry scenarios which lead to reduced and calculable effort. Even a combination of standard scenarios and SAP Best Practices scenarios is possible within an implementation project. ã SAP AG 2005, SAP Best Practices Content in Solution Manager 12

Implementation Content Options Available for SAP Business Scenarios (2) NO Implementation Support for SAP Scenarios ã (1) with SAP Best Practices Use Cases for Implementation of SAP Solutions without SAP Solution Manager or SAP Best Practices SAP AG 2005, SAP Best Practices Content in Solution Manager 13 with SAP Solution Manager with SAP Best Practices (built up in Templates) Rapid Prototyping Fixed Scope Implementation (3) with SAP Solution Manager (use of standard Business Process Repository content: • Configuration • Scenarios Standard Implementation Central Testing Global Roll-Out Document Management

SAP Best Practices Content – Usage in Project Phases Project Management with SAP Solution Manager and Templates Project Phase Use Cases Project Preparation Business Blueprint Final preparation Realization Blueprint Acceleration Rapid Prototyping • Pre-configured and reliable scenarios for many industries and crossindustries • Scope selection and reduction of scenarios instead of new definition • Detailed configuration and master data documents • BC sets (preconfigured customizing settings) • Business Procedure (step-by-step description along configured scenario) Go Live & Support Testing • Central definition and preparation of testing for cross-component • Standard test case descriptions • Integration with implementation projects and issue handling Global Roll-Out • Reusable central template definition with documents, configuration and customer development Document Management • Central storage of all project documentation in SAP Knowledge Warehouse • Functionality to create, edit, store, upload and download documentation • Reporting to track and filter on documents Pre. SAP Solution Manager 3. 1 SP 13 or higher with Content Add-On ST-ICO 150 SP 01 requisites ã SAP AG 2005, SAP Best Practices Content in Solution Manager 14

Prerequisites for working with SAP Best Practices in SAP Solution Manager 3. 1 (or higher) System n Installation of SAP Best Practice content for Solution Manager: (available 11/2005) u u SAP Service Marketplace Quick link /solutionmanager SAP Solution Manager Downloads SAP Best Practices Download the transport file for the relevant SAP Best Practices version and import the file into the Solution Manager Target System for Implementation n Installation of SAP Best Practices Add-On with technical objects for configuration automation (BC set, e. CATTs) u u SAP Service Marketplace – Software Distribution Center Download Installations and Upgrades Enter by Application Group SAP Best Practices for my. SAP All-in-One <Relevant SAP Best Practices Package> <Relevant Package version> Installation On tab Downloads select CD Config: Best Practices All-in-One. Read document ADDONINS. PDF in order to identify the relevant transport file for the SAP Best Practices version. Installation Guide n Please see SAP note 891616 for prerequisites, installation and support of SAP Best Practices content for Solution Manager ã SAP AG 2005, SAP Best Practices Content in Solution Manager 15

System Landscape for Combined Usage of SAP Best Practices and Solution Manager SAP Solution Manager my. SAP Customer System Sol. Man Call SAP Best Practices Templates Generate Copy Installation Assistent Import Copy SAP Best Practices Content (Templates) Customer Content (Implementation Project) ST-ICO 150 Activate Standard Content (Solar Library) Sol. Man BC sets, e. CATTs Import Solution Manager addon with standard Call Personalize Read content and SAP Best Practices transports into Solution Manager SAP Best Practices Personalization Assistent (Master Data, Customizing) Add-On Customer Implementation Content Personalization Assistent Configuration Data Import SAP Best Practices addon with objects for configuration automation (BC sets, etc. ) into target system(s) for implementation Install Personalization Assistant from SAP Best Practices documentation CD on local PC. Create customer project in Solution Manager Install Documentation and use SAP Best Practices content for defining the scenario scope in the Blueprint Phase Personalize variable parameters before starting the configuration by using the Personalization Assistant. Configure the target system with the SAP Best Practices Installation Assistant who customizes scenarios in the target system by activating BC sets and e. CATTS with the outcome of the Personalization Assistant. ã SAP AG 2005, SAP Best Practices Content in Solution Manager 16

SAP Best Practices Content in SAP Solution Manager ST-ICO 150 Baseline Versions (Basis ECC 5. 0): n Baseline Package Germany V 2. 50 Template: BP_BLDE 250 n Baseline Package United States V 2. 50 Template: BP-BLUS 250 n Baseline Package United Kingdom V 1. 50 Template: BP_BLUK 150 n Baseline Package France V 1. 50 Template: BP_BLFR 150 n Baseline Package Denmark V 1. 50 Template: BP_BLDK 150 n Baseline Package Finland V 1. 50 Template: BP_BLFI 150 n Baseline Package Norway V 1. 50 Template: BP_BLNO 150 n Baseline Package Sweden V 1. 50 Template: BP_BLSE 150 Industry Versions (Basis ECC 5. 0): n Chemicals Germany V 1. 50 Template: BP_CHDE 150 n High Tech Germany V 1. 50 Template: BP_HTDE 150 n Industrial Machinery & Components Germany V 1. 50 Template: BP_IMDE 150 n Fabricated Metals United States V 1. 50 Template: BP_FMUS 150 n Pharmaceuticals Germany V 1. 50 Template: BP_PHDE 150 n Wholesale Distribution United States V 1. 50 Template: BP_WSUS 150 Cross Industry Versions: n CRM V 3. 40 (Basis CRM 4. 0) Template: BP_CRM 340 n SCM V 2. 41 (Basis SCM 4. 1) Template: BP_SCM 241 For each of the SAP Best Practices versions one template exists in the SAP Solution Manager System All SAP Best Practices versions are only provided in English (Exception France) ã SAP AG 2005, SAP Best Practices Content in Solution Manager 17

SAP Best Practices Overview SAP Solution Manager Overview SAP Best Practices in Solution Manager: Concept and Scope SAP Best Practices in Solution Manager: Guideline for Use

SAP Best Practices Templates for Implementation Projects The following steps are required for using SAP Best Practices templates in an implementation projects: Project Administration (SOLAR_PROJECT_ADMIN): n Create a new implementation project n Select the SAP Best Practices template for setting the relevant SAP Best Practices scenarios in scope n Maintain systems with logical components and development systems Business Blueprint (SOLAR 01) : n Analyze Business Information as basis for refining Business Blueprint n Refine scenario scope from template selection Configuration (SOLAR 02) : n Get guideline for SAP Best Practices usage and detailed configuration content n Personalize customizing and master data before configuration n Consider configuration documentation on scenario and Building Block level n Use Installation Assistant for easy and highly automated configuration n Walk through configured scenarios by using the Business Procedure ã SAP AG 2005, SAP Best Practices Content in Solution Manager 19

Project Administration - Creating Project Create a new Implementation Project Administration SOLAR_PROJECT_ADMIN The Implementation Project is the basis for the scenario selection in the Business Blueprint phase and the scenario configuration in the Realization phase. ã SAP AG 2005, SAP Best Practices Content in Solution Manager 20

Project Administration - Selecting Templates Select the SAP Best Practices template for setting the relevant SAP Best Practices scenarios in scope Project Administration SOLAR_PROJECT_ADMIN By using the template selection within the scoping functionality the SAP Best Practices templates can be displayed. SAP Best Practices templates have the prefix BP_. Relevant scenarios from one or more templates can be selected. The scenario scope can be refined later in the Business Blueprint transaction. After saving the implementation project the scenario and configuration structure is automatically generated for the scenarios in scope. ã SAP AG 2005, SAP Best Practices Content in Solution Manager 21

Project Administration - System Landscape Definition Maintain Systems with Logical Components and Development Systems Project Administration SOLAR_PROJECT_ADMIN On the System Landscape tab you define all the components, products and systems that are part of your implementation project. All these components which can be categorized into different system roles will be managed centralized from the Solution Manager. ã SAP AG 2005, SAP Best Practices Content in Solution Manager 22

Business Blueprint – Business Information Analyze Business Information as Basis for Refining Business Blueprint SOLAR 02 Link to SAP Best Practices content in SAP Help Portal Solution Scope and Function List for overview of processes and functions provided by the SAP Best Practices version. ã SAP AG 2005, SAP Best Practices Content in Solution Manager 23 Solution Map of underlying my. SAP Solution reduced to the scope of the SAP Best Practices version. Detailed description of all Preconfigured Scenarios provided by the SAP Best Practices version.

Business Blueprint - Scenario Scope Refinement Refine Scenario Scope from Template Selection Business Blueprint SOLAR 01 Detailed scenario documentation provided for blueprint refinement on scenario level: - Scenario Description - Scenario Overview - Business Procedure Scenario scope can be refined, e. g. deselect scenario based on provided detailed scenario description Scenario Description for an overview about the process flow of the scenario. The Business Procedure provides a detailed step by step description for walking through a configured scenario. ã SAP AG 2005, SAP Best Practices Content in Solution Manager 24 The Scenario Overview contains a positioning and a graphical representation of the scenario.

Configuration - SAP Best Practices Configuration Structure Get Guideline for SAP Best Practices Usage and Detailed Configuration Content Realization SOLAR 02 The sub structure General Information provides the following information: • Business Information: Detailed information on the pre-configured scenarios delivered by SAP Best Practices • Technical Information: Technical concepts and tools used within the SAP Best Practices approach, e. g. Building Blocks • Installation: Different deployment options for SAP Best Practices • Feedback & Support: Feedback process and support information The sub structure Scenario Configuration consists of separate configuration structures for every scenario that has been selected during the Business Blueprint. The configuration structure of a scenario is divided in so called Building Blocks are flexible, reusable and encapsulated modules of configuration content for a specific implementation topic. ã SAP AG 2005, SAP Best Practices Content in Solution Manager 25

Configuration – Personalization Assistant Realization Personalize Customizing and Master Data before Configuration SOLAR 02 Personalization Assistant can be assigned to Solution Manager after installation Features of the SAP Personalization Assistant ã SAP AG 2005, SAP Best Practices Content in Solution Manager 26 n HTML and Excel-based tool in form of a questionnaire for collecting variable parameter values before starting the configuration, e. g. organizational structure n Installation process derives data for configuration and master data from centrally maintained, redundance-free data sources n Use of well established standard tools such as e. CATTs and BC Sets to implement the concept n Easier and less complex data maintenance. Maintenance can be done using external files and an offline application, for example n No interactive changes during the installation process n Full transparency through the SAP Best Practices Installation Assistant

Configuration – Building Block Content Realization Consider Configuration Documentation on Scenario and Building Block Level Building Block Description provides scope of Building Block ã SAP AG 2005, SAP Best Practices Content in Solution Manager 27 Configuration Guide contains all necessary configuration activities for the Building Block scope Can be used for documentation purposes or for manual configuration via IMG SOLAR 02

Configuration – SAP Best Practices Installation Assistant Realization Use Installation Assistant for easy and highly automated Configuration SOLAR 02 The SAP Best Practices Installation Assistant … ã SAP AG 2005, SAP Best Practices Content in Solution Manager 28 n … is a new tool that simplifies and automates the regular Building Block based installation process for SAP Best Practices n … replaces error-prone manual installation steps and provides a detailed installation log that allows for quick trouble shooting n … combines high flexibility with a high level of automation during the installation procedure n … checks for technical prerequisites to avoid errors upfront n … complements the traditional installation process using an improved, role-based approach n … comes free of charge as part of every SAP Best Practices delivery that is based on my. SAP ERP 2004 n … will be included with the standard Configuration CD

Test – Business Procedures Walk through configured Scenarios by using the Business Procedure Realization SOLAR 02 A Business Procedure is a detailed step by step description for walking through a configured scenario. It can be used for demo, testing or end user documentation purposes. ã SAP AG 2005, SAP Best Practices Content in Solution Manager 29

Additional Information Selfstudy – Learning Maps for SAP Solution Manager: www. service. sap. com/rkt-solman For more information, refer to the SAP Service Marketplace: www. service. sap. com/solutionmanager For detailed information on SAP Best Practices please refer to SAP Service Marketplace and the SAP Help Portal: http: //service. sap. com/bestpractices. http: //help. sap. com SAP Best Practices ã SAP AG 2005, SAP Best Practices Content in Solution Manager 30