Sagkeeng Employment Income Assistance April 2015 Social Services

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Sagkeeng Employment & Income Assistance April 2015

Sagkeeng Employment & Income Assistance April 2015

Social Services Administration Delivery Operating �Total Revenue $5, 953, 834. 00 �Basic Needs $5,

Social Services Administration Delivery Operating �Total Revenue $5, 953, 834. 00 �Basic Needs $5, 745, 470. 00 �Special Needs $172, 364. 00 �Province of Manitoba $36, 000. 00 � *figures based on previous years $144, 204. 00 �BEB Transfer ($6, 277. 00) �Expenses – office supplies; salaries/wages; payroll costs; telephone/internet; equipment; CRW fees; and travel/training 2

Departmental Information Hours of Operation Staff � 8: 30 a. m. – 4: 30

Departmental Information Hours of Operation Staff � 8: 30 a. m. – 4: 30 p. m. � Director � Monday thru Friday � 18 -29 Age Range � Sagkeeng Arena Multi-plex � Applications accepted on walk-in basis 9: 00 a. m. – 12: 00 p. m. � Hours subject to change under directive from C & C Intake/Caseworker � 30 -44 Age Range Intake/Caseworker � 45 -65 Age Range Intake/ESD Caseworker � Receptionist 3

Application/Intake Process �Reception completes intake triage: photocopies id/income tax/bank statements/medicals and/or residency �Intake worker

Application/Intake Process �Reception completes intake triage: photocopies id/income tax/bank statements/medicals and/or residency �Intake worker case manages clients aged 45 -65+ years �Intake worker case manages clients aged 30 -44 years �Intake worker case manages clients aged 18 -29 years �Case workers interview applicants one on one �Case workers present application to Director for review and decision. If approved, client receives basic needs for the month after 3 pm that same day. If no decision is made, file remains in pending until all documentation is verified 4

Financial Needs Assessment � ALL clients must complete the financial needs assessment before an

Financial Needs Assessment � ALL clients must complete the financial needs assessment before an application is approved � 2 pieces of identification on file; one with photo and other with local mailing address � Income tax or Notice of Assessment from CRA for latest tax year (e. g. 2015 -16 fiscal requires 2014 NOA) � Or 60 days most current bank statement � This ensures client has a financial need; no financial claw back from AANDC will occur for benefits paid � Emergency foods will be issued until applicant submits required documentation to social department � Home visits conducted to verify residency 5

Why the FNA is Important �Past compliance ratios resulted in financial claw backs of

Why the FNA is Important �Past compliance ratios resulted in financial claw backs of thousands of dollars for SFN �Social department was informed in December 2014 that auditors would be here 2 weeks in January 2015 �Approximately 278 files were pulled for review � 2009 -2010 - $188, 438. 62 � 2010 -2011 - $161, 755. 69 � 2011 -2012 - $185, 412. 98 � 2012 -2013 – Waiting for compliance results; auditors were here in January 2015 �EFFECTIVE 2012/2013, the First Nation is funded at 100% ratio 6

FNA Checklist �Document filled in by case worker during intake interview �Form mandatory in

FNA Checklist �Document filled in by case worker during intake interview �Form mandatory in each file for compliance purposes �Renewed every year on/or before April 1 �Must be signed and dated by applicant/spouse 7

Categories �Economic – employable; applied for EI; supplementary income; single parents with children older

Categories �Economic – employable; applied for EI; supplementary income; single parents with children older than 6 years; variable rate codes (BN single $220) �Health – medically assessed as physically/mentally disabled; expectant mothers up until birth; variable rate codes (BN single $275) �Social - unemployable; aged 55 to 64; single parents with children under age 6; parents with disabled children; Children Out of the Parental Home (COPH); special cases/minor applicants; variable rate codes (BN $275) 8

Income Assistance Software �CRW Systems Inc. 3111 Portage Ave, Suite 204 Winnipeg, MB R

Income Assistance Software �CRW Systems Inc. 3111 Portage Ave, Suite 204 Winnipeg, MB R 3 K 0 W 4 �Chris R Woods; owner/founder �Sagkeeng purchased software for $10, 500. 00 �Annual fees of $2, 700. 00 �SQL update $4, 500. 00? �Access database �Data stored in Winnipeg on CRW server �Glitches �Zaps users when fees not paid 9

CRW System 10

CRW System 10

Income Assistance Reports �Nathan Nuytten at AANDC �Part A – Quarterly �Q 1 –

Income Assistance Reports �Nathan Nuytten at AANDC �Part A – Quarterly �Q 1 – April, May, June �Q 2 – July, August, September �Q 3 – October, November, December �Q 4 – January, February, March �Part B – Monthly on the 15 th �Provincial bill backs mailed to Beausejour, MB on a monthly basis 11

ESD Reports �Sherry Beardy at AANDC �Quarterly 12

ESD Reports �Sherry Beardy at AANDC �Quarterly 12

Hydro Accounts/Payments Households Contact Information �Pro-rated �Customer Care & � 67% of homes on-reserve

Hydro Accounts/Payments Households Contact Information �Pro-rated �Customer Care & � 67% of homes on-reserve �Incorrect data/transients �People switch names when employed �Sentinel lights �Off-reserve Marketing �First Nation Accounts Administrators 6 th Floor – 360 Portage �Powerview District Office 13

Medical Forms/Allowances Medical Diets Disability Allowance �Valid for one year �Non-variable $105 �Variable diets/rates

Medical Forms/Allowances Medical Diets Disability Allowance �Valid for one year �Non-variable $105 �Variable diets/rates �Valid for time stipulated �Registered Dietician �Physician �Registered Nurse Practitioner �Registered Nurse �Licensed Practical Nurse by health professional �Physician �Psychologist �Registered Nurse Practitioner 14

Work Opportunity Program �Up to 1 year �SETS (local/Winnipeg) �No hydro paid when on

Work Opportunity Program �Up to 1 year �SETS (local/Winnipeg) �No hydro paid when on �SFN WOP because clients earn an income �Social dollars transferred to employers �Cyclical program for some clients �Clients go on EI; then back to social (no jobs) �Tim Horton’s �Sagkeeng Jr High School �Miikinaake �Sagkeeng Superstore �DPW �South Shore Sales 15

Special Needs �$172, 364. 00 year or �Double Beds �$14, 306. 00 month �Table

Special Needs �$172, 364. 00 year or �Double Beds �$14, 306. 00 month �Table & 4 Chairs/Bench �Dave’s Furniture �Twin Bunk beds Donates back to community during Treaty Days. �Lou Charbonneau Small appliance repairs �Consistency in requests and products �Washer �Refrigerator �Stove �Dryers are ineligible but if client agrees to a recovery of $399. 00 we will provide one 16

Enhanced Service Delivery � 4 Year pilot project � $132 million across Canada �

Enhanced Service Delivery � 4 Year pilot project � $132 million across Canada � 2013 -14 through 2016 -17 � 18 -24 year olds � ESD Case Worker � FNJF Youth Worker � Bring in pre-employment training � Case manage youth � Coordinate workshops � Assist with ID/DL � Counseling/Life skills � Empower youth to transition from social dependency to the workforce or further education � First Aid � CPR/AED Level C � Job Readiness � Food Handler’s � WHMIS � Driver’s License � Heavy Equipment Operator 17

Plans for 2015 -16 Short Term Long Term Plan �Budget Increment �Own building �Performance

Plans for 2015 -16 Short Term Long Term Plan �Budget Increment �Own building �Performance Review/staff �Training/retreat �Monday/Tuesday Bingo �Tentative Issue Days – AANDC transfers on 1 st while provincial is 3 rd last business/banking day �File cabinets with locks �New green folders to improve record management for clients �Create own database 18