SAFETY MANAGEMENT SYSTEM HELI EXPO 2012 SMS Workshop

SAFETY MANAGEMENT SYSTEM HELI EXPO 2012 SMS Workshop Fred Brisbois Sikorsky Aircraft Co-Chair U. S. Implementation Team IHSS 2011, Ft. Worth, Texas November 6, 2011

TOPICS • • • Fundamentals of SMS & background information ‘Just’ Culture Return On Investment Toolkit – Edition 1 Toolkit – Edition 2 HELI EXPO 2012, Dallas, Texas February 11, 2012 2

FUNDAMENTALS HELI EXPO 2012, Dallas, Texas February 11, 2012 3

PEOPLE It’s about bringing them home…every time. HELI EXPO 2012, Dallas, Texas February 11, 2012 4

PRIMARY CAUSE FACTORS ACCIDENT CAUSES HUMAN MACHINE TIME HELI EXPO 2012, Dallas, Texas February 11, 2012 5

WHY? EACH HELICOPTER ACCIDENT IS ALL OF OUR’s! HELI EXPO 2012, Dallas, Texas February 11, 2012 6

WE ARE ONLY HUMAN! “Human beings by their very nature make mistakes; therefore, it is unreasonable to expect error-free human performance. ” Shappell & Wiegmann, 1997 HELI EXPO 2012, Dallas, Texas February 11, 2012 7

SAFETY Ø Is the key to our future Ø It affects everything we do (SMS) Ø Every accident affects everyone HELI EXPO 2012, Dallas, Texas February 11, 2012 8

SMS – WHAT IS IT? • A system that enables the systematic management of safety throughout an organization • A business-like approach to safety • A systematic, explicit and comprehensive process for managing risks and • Provides for goal-setting, planning and measuring performance. HELI EXPO 2012, Dallas, Texas February 11, 2012 10

SAFETY MANAGEMENT SYSTEM • Infuses safety into all parts of the system – Training – Operations Management levels – Maintenance – People – Tools – Procedures – Materials Protection Production – Equipment – Software HELI EXPO 2012, Dallas, Texas February 11, 2012 11

SAFETY MANGEMENT SYSTEM SAFETY POLICY SAFETY ASSURANCE Safety Policy Safety Performance Monitoring and Measurement Management Commitment & Safety Accountability Management of Change Key Safety Personnel Continual Improvement Emergency Preparedness & Response SMS Documentation & Records SAFETY RISK MANAGEMENT SAFETY PROMOTION Hazard Identification and Analysis Competencies and Training Risk Assessment and Control Communication and Awareness HELI EXPO 2012, Dallas, Texas February 11, 2012 12

‘JUST CULTURE” HELI EXPO 2012, Dallas, Texas February 11, 2012 13

CAUSES OF HUMAN ERRORS • • Not following a procedure (violation) Follow an incorrect process. Forget to complete a procedure Skills and training related errors HELI EXPO 2012, Dallas, Texas February 11, 2012 14

‘JUST CULTURE’ • A Key Fundamental of SMS • Promotes reporting • Results in operational improvements HELI EXPO 2012, Dallas, Texas February 11, 2012 15

SIMPLIFIED “JUST CULTURE” MODEL SMS Toolkit, Edition 1, Page 29 HELI EXPO 2012, Dallas, Texas February 11, 2012 16

DETAILED “JUST CULTURE” MODEL SMS Toolkit, Version 2, Page 59 HELI EXPO 2012, Dallas, Texas February 11, 2012 17

SAFETY’S RETURN ON INVESTMENT HELI EXPO 2012, Dallas, Texas February 11, 2012 18

MANAGEMENT SYSTEM = SAFETY SYSTEM HELI EXPO 2012, Dallas, Texas February 11, 2012 19

WHAT LANGUAGE DO YOU SPEAK? -OR- HELI EXPO 2012, Dallas, Texas February 11, 2012 20

ROI – WHAT IS SAFETY’s PAYBACK? ROI = HELI EXPO 2012, Dallas, Texas February 11, 2012 Net Present Value of Project Cost 21

RETURN ON INVESTMENT WHAT DOES A SAFETY GUY KNOW ABOUT FINANCE? HELI EXPO 2012, Dallas, Texas February 11, 2012 22

ROHSEI One Way To Change The Paradigm. Return on Health, Safety and Environmental Investment (ROHSEI) HELI EXPO 2012, Dallas, Texas February 11, 2012 23

BRIDGING FINANCE & SAFETY BUSINESS TALK SAFETY TALK Finance/Operations Safety/Industrial Hygiene Earnings/EPS Accident rates ROI Property loss Payback Insurance premiums PVRR Fines and citations Internal Rate of Return No. of people trained Production rates Exposure Assessments Earnings/employee Net Present Value Cost Benefit HELI EXPO 2012, Dallas, Texas February 11, 2012 ROHSEI Bridges the Gap Near misses Behavioral Observations Audit findings 24

JHSAT COMPENDIUM ANALYSIS U. S. Accidents For Calendar Years 2000, 2001, 2006 • Safety Management Issues Identified In 43% Of The Accidents • 64% of the 523 Accidents Had A Safety Management Intervention Recommendation HELI EXPO 2012, Dallas, Texas February 11, 2012 25

ROHSEI CALCULATIONS HELI EXPO 2012, Dallas, Texas February 11, 2012 26

ROHSEI APPLIED TO SMS # 2. Double the cost to implement for aircaft valued 50% less HELI EXPO 2012, Dallas, Texas February 11, 2012 27

TOOLKITS HELI EXPO 2012, Dallas, Texas February 11, 2012 28

FAA Order VS 8000. 367 FAA Advisory Circular 120 -92 ICAO DOC 9859 AN/460 34 Pages 40 Pages 290 Pages HELI EXPO 2012, Dallas, Texas February 11, 2012 29

SOLUTIONS Must be tailored to YOUR regional area & mission HELI EXPO 2012, Dallas, Texas February 11, 2012 30

IHST TOOLKITS Edition 1 Edition 2 HELI EXPO 2012, Dallas, Texas February 11, 2012 31

IHST SMS TOOLKIT Edition 1 39 pages HELI EXPO 2012, Dallas, Texas February 11, 2012 32

CHAPTER 1 (Edition 1) Safety Management System Attributes HELI EXPO 2012, Dallas, Texas February 11, 2012 33

CHAPTER 2, (Edition 1) Organizational And Human Requirements • • • Policy Procedures Human Requirements Responsibility Authority Duty HELI EXPO 2012, Dallas, Texas February 11, 2012 34

CHAPTER 3, (Edition 1) Implementing An SMS Checklist to help validate implementation of SMS attributes HELI EXPO 2012, Dallas, Texas February 11, 2012 35

CHAPTER 4, (Edition 1) Example of Small Operator SMS HELI EXPO 2012, Dallas, Texas February 11, 2012 36

IHST TOOLKIT Edition 2 97 pages HELI EXPO 2012, Dallas, Texas February 11, 2012 37

CHAPTER 1 (Edition 2) Organization & Human Requirements • Guidelines for using policies and procedures to achieve desired level of safety Policies Procedures Individual responsibilities Authority • Safety Planning Exercise/Template HELI EXPO 2012, Dallas, Texas February 11, 2012 38

CHAPTER 1 (Edition 2) SMS Planning Exercise HELI EXPO 2012, Dallas, Texas February 11, 2012 39

CHAPTER 2 (Edition 2) Safety Management System Elements • Theories and philosophy behind core SMS elements in designing an effective SMS plan. • Internal Evaluation tables from FAA SMS Program Office Assurance guide • Safety culture assessment (adapted from Dr. James Reason) HELI EXPO 2012, Dallas, Texas February 11, 2012 40

CHAPTER 2 (Edition 2) FAA SMS Program Office Assurance Guide HELI EXPO 2012, Dallas, Texas February 11, 2012 41

CHAPTER 2 (Edition 2) Safety Culture Assessment HELI EXPO 2012, Dallas, Texas February 11, 2012 42

CHAPTER 3 (Edition 2) Guidelines To SMS Implementation Systematic guidelines to implement an SMS Checklist for SMS elements Phased implementation guidelines Planning & organization Reactive processes Proactive processes HELI EXPO 2012, Dallas, Texas February 11, 2012 43

CHAPTER 3 (Edition 2) SMS Implementation Checklist HELI EXPO 2012, Dallas, Texas February 11, 2012 44

CHAPTER 3 (Edition 2) SMS Development Chart HELI EXPO 2012, Dallas, Texas February 11, 2012 45

CHAPTER 4 (Edition 2) Resources for SMS Implementation Definition of terms Sample SMS program HELI EXPO 2012, Dallas, Texas February 11, 2012 46

CONTACT Fred Brisbois Sikorsky Aircraft fbrisbois@sikorsky. com 203. 605. 7747 HELI EXPO 2012, Dallas, Texas February 11, 2012 47