Safeguarding is Everyones Business ISLE OF MAN SAFEGUARDING

Safeguarding is Everyone’s Business ISLE OF MAN SAFEGUARDING FORUM Friday 23 rd October 2015 Sefton Hotel, Douglas

WELCOME

PROGRAMME FOR THE DAY 1. Conference Opening: Minister Watterson 2. SCB and SAP Progress Update: Paul Burnett, Independent Chair 3. Emerging Learning from Safeguarding Reviews: Debbie Brayshaw 4. Plenary and next steps 5. Lunch/Market Place Event 6. Workshops (x 2) 7. Close

Hon. Juan Watterson MHK, Minister for Home Affairs

Paul Burnett Independent Chair Safeguarding Children Board (SCB) and Safeguarding Adults Partnership (SAP)

Presentation outline 1. Purpose of the Safeguarding Forum 2. The roles and responsibilities of the SCB and SAP 3. Relationship to other Partnerships and Government Bodies 4. Business Plans 2015/16 5. Progress Report on Business Plans 6. Priorities for action in the next six months

The Safeguarding Forum Engage managers and practitioners in the work of the SCB and SAP Include both children and adult services from across the public, third sector and private sector agencies Meet twice a year: • To consider the priorities for action in the annual business plan (Feb) • To receive annual report, review progress and test impact from a practitioner perspective (Oct) Keynote addresses on significant safeguarding issues from invited speakers

Objectives for the Forum today • • • Update on Board developments since last Forum Confirm key Business Plan priorities and actions following last Forum Provide an update on progress with the Business Plan Raise awareness and enable engagement in some key strands of current work Ensure the voice of front line staff and managers continues to be heard

Roles and Responsibilities of SCB and SAP Strategic Objectives of both SCB and SAP are to: Ensure the effectiveness of children/adult safeguarding on the Isle of Man; Co-ordinate work to safeguard and protect children, young people and vulnerable adults – securing collaborative working on safeguarding; Undertake reviews, including Serious Case Reviews, of safeguarding practice as appropriate; Advise the Government on matters related to adult safeguarding and protection. Two distinct entities and an intention to hold joint meetings from November 2015

Roles and Responsibilities of the SCB and SAP Scrutiny and Challenge √ Commissioning and Operational x

SCB Governance Structure Safeguarding Children Board (SCB) Serious Case Review Group Child Death Overview Panel Safeguarding Forum Action and Implementation Group Quality Assurance Sub. Group Training and Development Sub-Group Safer Communities Partnership Domestic Abuse Task and Finish Group

SAP Governance Structure Safeguarding Adults Partnership Safeguarding Adults Forum Adult Protection Operational Issues Group Vulnerable Adults Group Quality Assurance and Performance Management Group Workforce Development Group

Relationship to other Partnership Bodies COMIN SOCIAL POLICY AND CHILDREN’S COMMITTEE SCB SAP CHILDREN’S SERVICES PARTNERSHIP (ADULT SERVICES PARTNERSHIP)

Safeguarding Board Effectiveness SCB AND SAP BUSINESS PLANS 2015/16

KEY STRATEGIC PRIORITIES • Safeguarding is Everyone’s Business • Children, Young People and Adults Are Safe through effective policies, procedures and practice • Areas of safeguarding risk are addressed • The workforce is ‘fit for purpose’ • The voice of service users is heard and acted on

Safeguarding is Everyone’s Business Boards’ Effectiveness • Statutory status for SCB and SAP • 80% attendance rates at Board and subgroups • Assessment of impact of meetings on progress • Raise profile of Board through effective communications and engagement • Safeguarding priorities evident in agency plans

Safeguarding is Everyone’s Business Board Effectiveness – Progress • Statutory status agreed but delayed • Attendance levels at 80% to date – and Third Sector represented at both SCB and SAP • Profile of Board raised through Safeguarding Forums and revised SCB website • New SAP website under construction • Safeguarding priorities evident in some but not all plans • Member views on meetings effectiveness yet to be tested

Safeguarding is Everyone’s Business Organisational Effectiveness • Set safeguarding standards expected of partners • Audit effectiveness through compliance tool • Peer moderate outcomes and test against staff perceptions Progress • Safeguarding standards agreed • Audit tools for both SCB and SAP drafted – including schools audit tool • Audits to take place December 2015 – March 2016 • Outcomes to be reported to Forum in 2016 to test that they match staff perceptions

Safeguarding is Everyone’s Business Information Sharing and Data Protection • Develop information sharing policy for adult services and produce practice guidance for both children and adult services to resolve issues with effective implementation Progress • Information sharing protocol for adults agreed by SAP • Practice guidance to be agreed with Information Commissioner

Safeguarding is Everyone’s Business SCB • Monitor and scrutinise post-inspection action plan Progress • Monitoring and scrutiny of action plan has been regularly undertaken and all areas relating to SCB are completed or on track for completion with the exception of statutory status

Safeguarding is Everyone’s Business SAP Ensuring emergency planning arrangements are robust from a safeguarding perspective. Considering whether to develop an Adult Services Partnership to reflect Children’s Services Partnership Progress • Emergency planning arrangements reviewed • Proposals for an adult services partnership developed for consideration

Assurance that policies and procedures keep children safe • Pilot and implement NARRATES • Secure consistent cross-agency understanding of thresholds and categories of need/abuse • Develop the Quality Assurance and Performance framework to reflect the new Business Plan • Develop a multi-agency audit programme and toolkit to test quality of safeguarding practice

Assurance that policies and procedures keep adults safe • Review and revise Adult Protection and Alert Procedures • Develop a Quality Assurance and Performance Management framework for adult safeguarding • Establish multi-agency quality assurance subgroup to implement the new framework • Receive regular reports on adult protection alerts • Be sighted on existing case auditing processes and develop multi-agency auditing tool

SIX PRINCIPLES q Empowerment People being supported and encouraged to make their own decisions and informed consent. q Prevention It is better to take action before harm occurs. q Proportionality The least intrusive response appropriate to the risk presented.

Six Principles q Protection Support and representation for those in greatest need. q Partnership Local solutions through services working with their communities. Communities have a part to play in preventing, detecting and reporting neglect and abuse. q Accountability and transparency in safeguarding practice.

Quality Assurance and Performance Framework QUANTITATIVE DATA QUALITATIVE EVIDENCE (Programme of multi-agency audits, quality testing etc) (Balanced Scorecard) Safeguarding Improvement Quality Assurance and Performance Management ENGAGEMENT WITH SERVICE USERS ENGAGEMENT WITH FRONT LINE STAFF (Hearing the Voice of Children, Young People and Vulnerable Adults) (Feeding in the views of staff in the identification of priorities for action)

N A R R A T E S NEEDS SSESSMENT OBUST ISK NALYSIS IMELY FFECTIVE UPPORT

Identify and address risk – children and young people • Current risk areas identified and monitored: emotional health and well-being; neglect; looked after children and care leavers; children with disabilities and children missing from home and school; • Understand challenge the root causes of existing priority risk areas; • Investigate emerging areas of safeguarding risk: bullying; e-safety; child sexual exploitation.

Identify and address risk – adults • Current risk areas identified and monitored: residential care and nursing home settings; mental health including self-neglect; adults missing; • Investigate emerging areas of safeguarding risk: mental capacity and deprivation of liberties; financial abuse; growing elderly population; those with learning disabilities and autism

Identify and address risk – cross -cutting • Domestic Abuse – Develop Domestic Abuse Pathway to support multi-agency response to DA, implement pathway and evaluate impact; • Drug and Alcohol Abuse – scrutinise and review from a safeguarding perspective the revised drug and alcohol strategy + action plan; • Sexual Health Strategy - scrutinise and review from a safeguarding perspective the revised sexual health strategy + action plan; • Transitions – investigate safeguarding risk associated with transition – focused on mental health and disability services

Workforce Fit for Purpose • Assurance that all partners are providing basic safeguarding training as part of staff induction – to be tested in compliance audits • Training needs assessment for children’s safeguarding • Training needs assessment for adult safeguarding • Delivery of safeguarding training programme • Introduce webcertain system • Develop competency framework for safeguarding training

Voice of service users and staff • Engagement with children and young people – Vi. P initiative to establish Investors in Children • Questions on safeguarding included in next Youth Survey • Voice of child/young person from reviews • Audit of current engagement arrangements in children and adult services • Two safeguarding forums • Visits to provision and to meet teams

Voice of service users and staff • Audit of information provided to users/families/parents and carers and plan to fill gaps – adult safeguarding leaflet/guidance for parents whose children attend sports clubs. • Engagement with politicians – business plans to Social Policy and Children’s Committee. • Awareness raising initiative for politicians • Website developments

Conclusions • Majority of actions on target for completion by target dates • Some slippage but with one exception only by one Board meeting (i. e. two months) • Not just about completing tasks but about testing impact on service quality and outcomes for children, young people, and adults • Learning and improvement – based on evidence of current practice

QUESTIONS

LEARNING FROM SAFEGUARDING REVIEWS Debbie Brayshaw Chief Social worker Children and Families

“I know of no more sacred duty than the care and education of a child”

Frequency of theme Description V analysis Voice of the victim Vulnerability of person to be victim of violence neglect Learning disability Supervision/Professional challenge Disguised compliance Poor living conditions Thresholds Poor information sharing Poor quality of recording Absence at meetings Training needs Domestic abuse Parental mental ill health Hard to engage families Presence of other adults /carers in household Management overview Cross/boundary working Unqualified staff Issues of culture and ethnicity Disability Late ante natal care/concealed pregnancy Many recommendations

Regional and national messages Managing the case The family The child

“ I raise my voice not so that I can shout, but so that those without a voice can be heard ”

Working together “I am in no doubt that effective support for children and families cannot be achieved by a single agency acting alone. It depends on a number of agencies working well together. it is a multidisciplinary task”. Laming inquiry 2003 “Steven’s murder presses the case for ever-greater investment in partnership working in safeguarding adults. This cannot be regarded as the sole responsibility of Adult social care”. SCR of Steven Hoskin 2007

Emotional wisdom Formal knowledge Practice wisdom Reasoning skills Values

SCB Vision and Values Professionalism: High quality services are delivered with integrity by a competent and knowledgeable team working in partnership to keep children and young people safe Respect: Services are inclusive where difference is respected and mutual respect exists between organisations and professionals protecting children Caring: Services are delivered in partnership and are child focused, empathising with the feelings of children, young people and families, through the creation of a safe environment in which concerns can be shared Keeping our children and young people safe and protected from harm Listening: The child’s or young person’s voice is heard, their experience understood and responsibility taken to act in their best interests Fairness: Decisions are made openly, consistently and lawfully, always in the best interests of the child, young person or family and that any discretion is used appropriately Curiosity: There is a thirst for knowledge, analysing, understanding and sharing information appropriately and never missing out on an opportunity to find out more about the child or young person’s experience

“Good judgement comes from experience, and experience – well that comes from poor judgement. ” Winnie the Pooh

QUESTIONS

Conclusions and Workshop Programme

Safeguarding is Everyone’s Business Enabling children, young people and adults to safeguard themselves Supporting those that are at risk and are vulnerable Intervening when protection is needed This approach supports the Government strategic imperative to ‘Protect the Vulnerable’

Safeguarding is Everyone’s Business Effective safeguarding relies on: - • Quality service provision, from all individual agencies, which is underpinned by effective safeguarding practice • Effective collaboration and co-ordination between these services – supported by robust partnership working at strategic and operational levels • Encouraging ideas, creativity and innovation

THANKYOU