S The EMV Ecosystem An Interactive Experience for

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S The EMV Ecosystem An Interactive Experience for the Payments Community Smart Card Alliance

S The EMV Ecosystem An Interactive Experience for the Payments Community Smart Card Alliance Payments Council January 30, 2013 First Time Users – Click to Start Returning Users – Click to Resume © 2012 UL LLC Copyright © 2013 Smart Card Alliance

Instructions on how to use this presentation Next From this slide forward you should

Instructions on how to use this presentation Next From this slide forward you should use the mouse for navigation. When the mouse pointer changes to a hand you can click it. All buttons will be clickable and navigate you through the presentation. At anytime you can go BACK, go to the HOME page or EXIT the presentation by clicking on the navigation buttons at the top of the page. Clicking on the Smart Card Alliance logo will provide you with more information about the organization and the contributors to this document. - Click NEXT to proceed Copyright © 2013 Smart Card Alliance

About this interactive presentation Next The Smart Card Alliance Payments Council developed this interactive

About this interactive presentation Next The Smart Card Alliance Payments Council developed this interactive presentation to provide an educational resource for the payments industry. The presentation shows the full EMV ecosystem, with participants who play roles in EMV issuance, acceptance and transaction processes. Clicking on one of the participants takes you to a page for that ecosystem participant with a description of the participant’s roles, example organizations that play these roles, and key links with other ecosystem participants. - Click NEXT to proceed Copyright © 2013 Smart Card Alliance

EMV Ecosystem Participants Chip Suppliers Application Providers Issuance Inlay Manufacturers Terminal Type Approval Card

EMV Ecosystem Participants Chip Suppliers Application Providers Issuance Inlay Manufacturers Terminal Type Approval Card Manufacturers Acceptance and Transactions Exit Retail System Integrators Value-Added Resellers POS Terminal Vendors ISOs Cardholder ATM Suppliers Data Prep & Lifecycle Management Distribution Points Issuer Processors Issuers Acquirer Processors Personalization Bureaus Program Managers Regulatory Bodies Issuer Processors Issuer Payment Gateways Acquiring Payment Gateways Copyright © 2013 Smart Card Alliance Consultants Standards Bodies Education & Training Industry Organizations [Please select the EMV ecosystem participant to learn more] Click on an EMV ecosystem participant to proceed

Home Back Role • Provide payment devices (cards) to customers and manage payment transactions

Home Back Role • Provide payment devices (cards) to customers and manage payment transactions • Educate and train cardholders • Can also play the role of issuer processor Examples • Bank of America • Chase • Silicon Valley Bank • State Employees Credit Union • Travelex • UNFCU • Wells Fargo Key Links with other Participants • Cardholders • Payment networks • Card manufacturers • Standards bodies • Industry organizations Exit Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Issuers Copyright © 2013 Smart Card Alliance

Home Back Role • Create specifications to ensure the highest level of secure payment

Home Back Role • Create specifications to ensure the highest level of secure payment transactions and interoperability • Operate networks for routing transactions from processors to issuers • Operate “on-behalf-of” (or early data) services for issuers to support EMV migration Examples • American Express • Discover • Master. Card • Visa • Regional debit networks (e. g. , NYCE, PULSE, SHAZAM, STAR) Key Links with other Participants • All Exit Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Payment Networks Copyright © 2013 Smart Card Alliance

Home Back Exit Chip Suppliers Role • Design, manufacture and provide ICs which are

Home Back Exit Chip Suppliers Role • Design, manufacture and provide ICs which are integrated on inlays and/or cards • Normally will load the operating system (OS) of the chip Examples • Infineon Technologies • INSIDE Secure • NXP Semiconductors • Samsung • Sony • STMicroelectronics Key Links with other Participants • Inlay manufacturers • Very large card manufacturers (with card integration plants) Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Chip Suppliers Copyright © 2013 Smart Card Alliance

Home Back Exit Inlay Manufacturers Role • Provide card manufacturers with a durable and

Home Back Exit Inlay Manufacturers Role • Provide card manufacturers with a durable and convenient solution for the manufacturing of the finished cards • May or may not load the OS of the chip Examples • HID Global • Smartrac • SPS (Smart Packaging Solutions) Key Links with other Participants • Card manufacturers Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Inlay Manufacturers Copyright © 2013 Smart Card Alliance

Home Back Exit Card Manufacturers Role • Produce smart cards from sheets • Load

Home Back Exit Card Manufacturers Role • Produce smart cards from sheets • Load the applications • Test the cards for quality issues • Package, ship and distribute the cards to personalization bureau Examples • CPI Card Group • Gemalto • Giesecke & Devrient • Morpho Cards • Oberthur Technologies • Perfect Plastic Printing • VCT • Watchdata Key Links with other Participants • Chip suppliers • Inlay manufacturers • Issuers • Standards bodies (EMVCo) • Personalization bureaus Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Card Manufacturers Copyright © 2013 Smart Card Alliance

Home Back Exit Application Providers (EMV) Role • Payment (network) schemes that create product-specifications

Home Back Exit Application Providers (EMV) Role • Payment (network) schemes that create product-specifications and applications and provide/license applications to issuers through card manufacturers to comply with EMVCo specifications Examples • American Express AEIPS, Express. Pay • Discover D-PAS • Interac • Master. Card M/Chip, Pay. Pass M/Chip • Visa VSDC, pay. Wave q. VSDC Key Links with other Participants • Card manufacturers • Issuers • Standards bodies (EMVCo) Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Application Providers Copyright © 2013 Smart Card Alliance

Home Back Exit Issuer Processors Role • Entities that facilitate card issuance activities on

Home Back Exit Issuer Processors Role • Entities that facilitate card issuance activities on behalf of an issuer such as card enrollment, preparing and sending the card personalization information to the card vendor, and maintaining the cardholder database. The issuer processor may provide only card issuing activities or may provide other ancillary services as well (e. g. , web front-end administrative and cardholder account management applications, customer service, settlement and clearing, chargeback processing) Examples § First Data § FIS § Fiserv § FSV § TSYS § Self-processing issuers Key Links with other Participants • Issuers • Program managers • Card manufacturers • Personalization bureaus • Payment networks Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Issuer Processors Copyright © 2013 Smart Card Alliance

Home Back Exit Program Managers Role • Typically associated with prepaid card programs, program

Home Back Exit Program Managers Role • Typically associated with prepaid card programs, program managers sit between the issuer and the customer and manage most aspects of a cobranded/affinity card program, including marketing and distribution, and either provide or maintain relationships with third-parties for other functions (e. g. , transaction processing, websites, call center). The program manager role is not as common for credit and debit card programs but does exist (see the example of the ICBA’s Bancard which offers a turnkey credit card solution for agent community banks through its issuing bank TCM Bank). • Also known as Group Service Providers / Member Service Providers for credit/debit cards. Examples § Card Services for Credit Unions (CSCU) § CO-OP Network § Independent Community Bankers of America (ICBA) § Prepaid program managers (e. g. , Green. Dot, Net. Spend) Key Links with other Participants • Issuers • Personalization bureaus • Card manufacturers • Payment networks Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Program Managers Copyright © 2013 Smart Card Alliance

Home Back Exit Data Preparation & Lifecycle Management Role • Software used to enhance

Home Back Exit Data Preparation & Lifecycle Management Role • Software used to enhance card management systems to support cryptographic and application data for EMV • Services that prepare data for EMV personalization including calculation of card verification values and/or management of keys • Services that prepare scripts to make updates to cards (e. g. , PIN, risk parameters, suspend) at ATMs or POS terminals Examples • All card and personalization bureaus • Software providers: Datacard • Service providers: • Bell ID • Cryptomathic • First Data • FIS • Fiserv • Gemalto • Giesecke & Devrient • Oberthur Technologies • Thales Key Links with other Participants • Issuers • Personalization bureaus • Issuer processors Copyright © 2013 Smart Card Alliance Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Data Preparation & Lifecycle Management

Home Back Exit Personalization (Perso) Bureaus Role • Provide personalization services • Data preparation

Home Back Exit Personalization (Perso) Bureaus Role • Provide personalization services • Data preparation • Configuration set-up • Fulfillment of personalized chip card, with all paper inserts; preparation for mailing to customer • Partner with issuers to: • Define card profile, including risk parameters • Receive and manage card records and keys to form a personalization record • Generate personalization script • Perform key management activities for EMV, CVV/CVC, and PINs between card manufacturer and personalization bureau and between issuer and personalization bureau Examples • CPI Card Group • First Data • FIS • Fiserv • • Gemalto Giesecke Devrient Oberthur Technologies TSYS Key Links with other Participants • Issuers • Application providers • Issuer processors • Data preparation • Card manufacturers • Consultants • Payment networks • Certification bodies • Standards bodies Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Issuance Acceptance and Transactions Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Personalization Bureaus Copyright © 2013 Smart Card Alliance

Home Back Exit Consultants Role • Provide technical and business expertise in • •

Home Back Exit Consultants Role • Provide technical and business expertise in • • deploying EMV technology Share global experience and knowledge in all aspects of EMV issuance - from card platforms, to EMV payment applications, key management, configuration, data preparation, personalization and transaction processing Provide training Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Issuance Acceptance and Transactions Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Examples • EMV software providers: • • • Barnes, Bell ID, Consult Hyperion, ICC Solutions, UL Transaction Security Payment brands: American Express, Discover, Master. Card, Visa Technology providers: Accenture, Gemalto, Giesecke & Devrient, Morpho Cards, NXP Semiconductors, Oberthur Technologies Consulting firms: Accenture, FIME, independent consultants Key Links with other Participants • Personalization bureaus • Standards bodies • Issuer processors • Card manufacturers • Regulatory bodies • Issuers • Payment networks • Application providers • Data preparation Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Consultants Copyright © 2013 Smart Card Alliance

Home Back Exit Distribution Points Role • Deliver personalized EMV payment cards and/or credentials

Home Back Exit Distribution Points Role • Deliver personalized EMV payment cards and/or credentials to consumers • Direct mail through centralized issuance • Mass delivery through centralized issuance – debit, prepaid reloadable • Instant issuance – issuer branch, kiosks, unattended automated issuance • Over the air – mobile device payment credential delivery • Need certification for EMV cards vs. mag stripe cards Examples • Direct mail: USPS, courier service • Bulk issuance: bank branches, retail stores • Instant issuance: bank branches; public areas (e. g. , retail locations, airports, special events) Key Links with other Participants • Standards bodies • Card manufacturers • Application providers • Data preparation • Certification bodies • Issuers • Cardholders Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Distribution Points Copyright © 2013 Smart Card Alliance

Home Back Exit Standards Bodies Role • Ensure physical and logical global interoperability of

Home Back Exit Standards Bodies Role • Ensure physical and logical global interoperability of EMV capable devices and systems: cards, mobile devices, POS systems, ATMs, acquiring networks, issuer host systems Examples • ISO – ISO/IEC 7816 - primary standard for smart cards; ISO/IEC 14443 for contactless smart cards • EMVCo – payment specifications (security, functionality, interoperability) • Global. Platform – cross-industry standards and specifications layering payment security and functional requirements over the standards in non-payment telecommunication and identification industry Key Links with other Participants • Chip manufacturers • Card manufacturers • Issuers • Payment networks • Personalization bureaus • Issuer processors • Education and training • Consultants • Application providers • Data preparation • Card type approval Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Standards Bodies Copyright © 2013 Smart Card Alliance Retail System Integrators

Home Back Exit Regulatory Bodies Role • Public authority or government agency responsible for

Home Back Exit Regulatory Bodies Role • Public authority or government agency responsible for unbiased authority over some area of human activity. For EMV, bank, consumer protection and financial regulatory bodies may be involved. Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Examples • No regulatory body is governing EMV at this point. Key Links with other Participants • Not applicable Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Regulatory Bodies Copyright © 2013 Smart Card Alliance

Home Back Exit Card Type Approval Role • Smart card products • EMVCo certifies

Home Back Exit Card Type Approval Role • Smart card products • EMVCo certifies the hardware security of the chip. The chip manufacturer obtains the certification from EMVCo. • The card/chip module supplier is responsible for obtaining certification from the payment brands for the software (OS and payment application) implementation. • The payment brands have an established multi-tier certification process setting the requirements and using the services of accredited test labs to perform the testing to ensure compliance. • Payment application configuration and personalization • Payment brands perform certification/testing of the final configured products before the issuer can start mass issuance. The purpose of this testing is to ensure domestic and international interoperability. • Issuer is responsible for obtaining personalization certification from the payment brands but may use the assistance of the entity consulting with the issuer for the configuration and/or performing the personalization. Click to continue Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Card Type Approval Copyright © 2013 Smart Card Alliance Retail System Integrators

Home Back Exit Card Type Approval Examples • EMVCo • Payment brands • Test

Home Back Exit Card Type Approval Examples • EMVCo • Payment brands • Test laboratories: card type approval (see current list on EMVCo web site) • Applus+ LGAI Technological Center S. A. (Spain) • CETECOM ICT Services Gmb. H (Germany) • Deutscher Sparkassenverlag (Germany) • FIME Europe Test Centre (France) • FIME Asia Test Centre (Taiwan, ROC) • ICT Korea Co. , Ltd. (Korea) • RFI Global Services (United Kingdom) • TUV SUD Japan Ltd. (Japan) Key Links with other Participants • Chip manufacturers • Card/chip module manufacturers • Payment brands • Accredited test labs • Issuers Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Card Type Approval Copyright © 2013 Smart Card Alliance

Home Back Exit Education & Training Role • Education for issuer employees on technology,

Home Back Exit Education & Training Role • Education for issuer employees on technology, infrastructure, customer service and other topics to support EMV migration Examples • See categories for examples. § Payment brands § Consultants § Card manufacturers § Processors § Industry organizations § Standards bodies Key Links with other Participants • Issuer processors • Program managers Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Education & Training Copyright © 2013 Smart Card Alliance

Home Back Exit Industry Organizations Role • Education for issuers and merchants • Facilitation

Home Back Exit Industry Organizations Role • Education for issuers and merchants • Facilitation of discussion of EMV migration • Government advocacy • Industry conferences and networking Examples § ATM Industry Association § Electronic Transactions Association (ETA) § EMV Migration Forum § Merchant Advisory Group (MAG) § National Retail Federation (NRF) § Smart Card Alliance Key Links with other Participants • All other categories Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Issuance Process: Industry Organizations Copyright © 2013 Smart Card Alliance

Home Back Role • Accept EMV cards using payment applications • In physical and

Home Back Role • Accept EMV cards using payment applications • In physical and virtual, online and offline locations • That support an array of contact and contactless card types and form factors • Add value to point-of-purchase through: • Consumer engagement (loyalty / frequency / geolocation programs) • Enlightened use of social media that targets consumer preferences • Provide cardholder education and training Examples • 7 -Eleven • Best. Buy • Jamba. Juice • JCPenney • Mc. Donald’s • Shell Oil • Walgreens • Walmart Key Links with other Participants • POS terminal vendors • Retail systems integrators • Acquirer processors • ISOs • Value-added solution providers • Payment networks Copyright © 2013 Smart Card Alliance Exit Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Acceptance and Transaction Process: Merchants

Home Back Exit POS Terminal Vendors Role • Provide standalone POS terminals and integrated

Home Back Exit POS Terminal Vendors Role • Provide standalone POS terminals and integrated EMV card readers • Create EMV-compliant hardware and operating system platforms • Maintain Global. Platform standards • Support single and multiple data elements Examples • Castles Technology • Equinox • Ingenico • OTI • Veri. Fone Key Links with other Participants • Merchants • Retail systems suppliers • ISOs • Acquirer processors • Standards bodies (EMVCo) • Certification bodies • Payment networks Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: POS Terminal Vendors

Home Back Exit Retail System Integrators Role • Facilitate interoperability among devices and payment

Home Back Exit Retail System Integrators Role • Facilitate interoperability among devices and payment card schemes • Maintain Global. Platform standards • Create infrastructure for payment card processing and ancillary services (e. g. , loyalty, authentication, inventory management) Examples • Accenture • Cubic • IBM • Radiant Technologies Key Links with other Participants • Merchants • POS terminal vendors • Acquirer processors • ISOs • Payment networks Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Retail System Integrators

Home Back Exit Acquirers Role • A payment network member responsible for signing merchants,

Home Back Exit Acquirers Role • A payment network member responsible for signing merchants, acquiring transaction data and ensuring that merchants are paid, including: • Underwriting merchants to accept networkbranded cards • Acquiring transaction data from merchants • Providing the means to authorize valid transactions • Facilitating transaction clearing and settlement with timely delivery of payment card revenue to merchants minus interchange and related service fees • Managing risk, exceptions, refunds and disputes Examples • Bank of America • Chase Paymentech • Wells Fargo Key Links with other Participants • Merchants • POS terminal vendors • Retail systems integrators • ISOs Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Acquirers

Home Back Exit Acquirer Processors Role • Entities that process transactions on behalf of

Home Back Exit Acquirer Processors Role • Entities that process transactions on behalf of acquirers by connecting merchant transactions to payment networks by: • Providing the POS device • Securely routing transaction from POS device through POS payment gateway to payment network • Managing transactions from authorization to clearing to settlement Examples • Chase Paymentech • Elavon • First Data • Global Payment Systems • Heartland Payment Systems • RBS World. Pay (Royal Bank of Scotland) • TSYS Key Links with other Participants • POS terminal vendors • Acquirers • ISOs • Payment networks Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Acquirer Processors

Home Back Exit Acquiring Payment Gateways Role • Facilitate payment transactions between merchants and

Home Back Exit Acquiring Payment Gateways Role • Facilitate payment transactions between merchants and processors • Securely route transactions from merchant POS devices or other end-points to acquirer processors • Provide many-to-many connectivity between point of use applications and processors • Provide value-added payment products and services to merchants, ISOs, and other players Examples • Apriva • Authorize. net • e. Processing • IP Commerce • i. Payments • Pay. Ware Connect • TNS Key Links with other Participants • Acquirer processors • Acquirers • ISOs • POS terminal vendors • Merchants • Consultants • Standards bodies Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Acquiring Payment Gateways

Home Back Exit ISOs Role • Third-party resellers of an acquiring processor’s services •

Home Back Exit ISOs Role • Third-party resellers of an acquiring processor’s services • ISOs must be aware of and communicate and educate the changes to their merchant account clients. ISOs often provide the POS terminal for small and medium-sized businesses and will need to work with the merchant to replace the existing terminals with EMV-capable terminals. • Not unique to EMV, ISOs, along with acquiring banks, assume much of the liability and risk as they underwrite the merchants. Examples • There are thousands of ISOs representing acquirer processors; no single ISO is of significant size. Key Links with other Participants • Acquirer processors • Merchants Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: ISOs

Home Back Role • Act as network processor and switch for credit and debit

Home Back Role • Act as network processor and switch for credit and debit transactions • Provide applications for contact and contactless • Operate networks for routing transactions from processors to issuers • May operate “on-behalf-of” (or early data) services for issuers to support EMV migration • May serve as issuer processor Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Examples (Credit and/or Debit) • American Express • Discover • JCB • Master. Card • NYCE • PULSE • SHAZAM • STAR • Visa • Other regional debit networks Exit Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations Click to continue * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Payment Networks

Home Back Key Links with other Participants • Acquirers • Acquirer processors (indirectly through

Home Back Key Links with other Participants • Acquirers • Acquirer processors (indirectly through acquirer member of which the processor is a member service provider) • Issuer processors • Issuer payment gateways Exit Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Payment Networks

Home Back Exit Value-Added Resellers Role • Not ISOs, but entities that provide POS

Home Back Exit Value-Added Resellers Role • Not ISOs, but entities that provide POS software/hardware to various merchant categories (e. g. , the food service industry, hospitality industry) • Developers of custom POS software solutions that read track data, form the authorization request and send it to the acquirer/processor • Interface can be with developer’s POS system or another supplier’s. Examples • ACI • Apple • Micros • IBM • NCR • Oracle • Wincor Nixdorf Key Links with other Participants • Acquirers • Merchants • ISOs • POS terminal suppliers • Acquiring gateways Copyright © 2013 Smart Card Alliance Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Acceptance and Transaction Process: Value-Added Resellers

Home Back Exit Issuers (Acceptance) Role • A financial institution that issues a customer

Home Back Exit Issuers (Acceptance) Role • A financial institution that issues a customer account that is tied to networkbranded EMV card and/or payment device – credit, debit or prepaid. Very few issuers self-process but rely instead on third-party processors and card personalization bureaus. • If self-processing, must be sure that its processing software supports authorization request responses for EMV originated transactions Examples • Many banks are in the process of issuing EMV cards. Eventually all issuers will convert to EMV as more and more merchants convert. Key Links with other Participants • Issuer processors Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Issuers

Home Back Exit Issuer Processors Role • Facilitates the response to the authorization request

Home Back Exit Issuer Processors Role • Facilitates the response to the authorization request from the merchant on behalf of the issuer Examples • First Data • FIS • Fiserv • FSV Prepaid • Galileo Prepaid • TSYS Key Links with other Participants • Issuers • Payment networks • Merchants • Acquirer processors Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Issuer Processors

Home Back Exit Issuer Payment Gateways Role • Conduit from the card network to

Home Back Exit Issuer Payment Gateways Role • Conduit from the card network to the issuer processor where a third party processor is involved in a prepaid card program • Ensure third party issuer processor acquires appropriate responses from both ends during an authorization request • Securely route transactions from card network to the issuing platform (issuer processor or issuer) • Role can be as an independent gateway or can be offered by the issuer processor • American Express is excluded from this as they do not allow third parties to program manage or issue cards Examples • e. Funds/FIS • Star Processing Inc. • U. S. Bancorp Key Links with other Participants • Payment networks • Issuer processors Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Issuing Payment Gateways

Home Back Exit Consultants Role • Provide technical and business expertise in deploying EMV

Home Back Exit Consultants Role • Provide technical and business expertise in deploying EMV technology • Share global experience and knowledge in all aspects of EMV acceptance - from POS EMV kernel to payment transaction messaging, issuer scripting and EMV host transaction processing Examples • EMV software/tools providers: Barnes, ICC Solutions, UL Transaction Security • Payment brands: American Express, Discover, Master. Card, Visa • Technology providers: POS and ATM vendors • Consulting firms: FIME, freelance consultants Key Links with other Participants • Merchants • Retail systems integrators • Acquirer processors • Payment networks • Issuer processors • Issuers Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Consultants

Home Back Exit Standards Bodies Role • Ensure physical and logical global interoperability of

Home Back Exit Standards Bodies Role • Ensure physical and logical global interoperability of EMV capable devices and systems: cards, mobile devices, POS systems, ATMs, acquiring networks, issuer host systems Examples • ISO – ISO/IEC 7816 - primary standard for smart cards, ISO/IEC 14443 for contactless smart cards • EMVCo – payment specifications (security, messaging, interoperability) • Global. Platform – messaging specifications, key management Key Links with other Participants • Merchants • POS terminal vendors • Retail systems integrators • Acquirer processors • Issuers • ATM suppliers Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Standards Bodies

Home Back Exit Terminal Type Approval Role • Perform Level 1 and Level 2

Home Back Exit Terminal Type Approval Role • Perform Level 1 and Level 2 testing and approval of POS devices • Perform additional brand-specific contactless testing of POS devices Examples • EMVCo • American Express, Discover, Master. Card, Visa • Testing laboratories: terminal type approval (see current list on EMVCo web site) • Applus+ LGAI Technological Center S. A. (Spain) • Beijin Unionpay Card Technology Co. , Ltd (China) • CETECOM ICT Services Gmb. H (Germany) • CETECOM MOVON Ltd (Korea) • ELITT (France) • FIME Europe Test Centre (France) • FIME Asia Test Centre (Taiwan, ROC) • ICT Korea Co. , Ltd. (Korea) • RFI Global Services (UK) • TUV SUD Japan Ltd. (Japan) • TUV SUD Product Service Ltd (UK) • VOB-ZKD (Germany) Key Links with other Participants • Merchants • POS terminal vendors • Acquirer processors • Accredited test labs • Payment networks • Standards bodies Copyright © 2013 Smart Card Alliance Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Acceptance and Transaction Process: Terminal Type Approval

Home Back Exit Education & Training Role • Education for merchants, ISOs, acquirer processors

Home Back Exit Education & Training Role • Education for merchants, ISOs, acquirer processors and others on technology, infrastructure, customer service and other topics to support EMV migration Examples • See categories for examples § Payment brands § Consultants § Processors § POS terminal vendors § Retail systems integrators § Industry organizations Key Links with other Participants • All other categories Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Industry Organization

Home Back Exit Industry Organizations Role • Education for issuers and merchants • Facilitation

Home Back Exit Industry Organizations Role • Education for issuers and merchants • Facilitation of discussion of EMV migration • Government advocacy • Industry conferences and networking Examples § ATM Industry Association § Electronic Transactions Association (ETA) § EMV Migration Forum § Merchant Advisory Group (MAG) § National Retail Federation (NRF) § Smart Card Alliance Key Links with other Participants • All other categories Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Industry Organizations

Home Back Exit ATM Suppliers Role • Upgrade of ATM terminals to support contact

Home Back Exit ATM Suppliers Role • Upgrade of ATM terminals to support contact and/or contactless EMV chip transactions • Both hardware and software must be certified for EMV acceptance Examples • Diebold • Fujitsu • NCR • Tidel • Triton • Wincor-Nixdorf Key Links with other Participants • ATM operators • Certification bodies • Payment networks (debit) Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: ATM Suppliers

Home Back Role • Responsible for contracting with ATM suppliers to provide an EMV-compliant

Home Back Role • Responsible for contracting with ATM suppliers to provide an EMV-compliant ATM terminal • Provide consumers with ability to do banking activities Examples • Financial institutions • Independent operators (e. g. , Cardtronics) Key Links with other Participants • Cardholders • ATM suppliers • Payment networks (debit) Exit Chip Suppliers Inlay Manufacturers Application Providers Card Manufacturers Acceptance and Transactions Issuance Terminal Type Approval Card Type Approval Retail System Integrators Value. Added Resellers POS Terminal Vendors ISOs Cardholder Data Prep & Lifecycle Management Perso Bureaus Distribution Points Issuer Processors Program Managers Regulatory Bodies Consultants Standards Bodies Education & Training Industry Organizations ATM Suppliers Issuers Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways Consultants Standards Bodies Education & Training Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: ATM Operators

Home Back Smart Card Alliance Exit Click to continue About the Smart Card Alliance

Home Back Smart Card Alliance Exit Click to continue About the Smart Card Alliance The Smart Card Alliance is a not-for-profit, multi-industry association working to stimulate the understanding, adoption, use and widespread application of smart card technology. The Alliance invests heavily in education on the appropriate uses of technology for identification, payment and other applications and strongly advocates the use of smart card technology in a way that protects privacy and enhances data security and integrity. Through specific projects such as education programs, market research, advocacy, industry relations and open forums, the Alliance keeps its members connected to industry leaders and innovative thought. The Alliance is the single industry voice for smart card technology, leading industry discussion on the impact and value of smart cards in the U. S. and Latin America. Smart Card Alliance Payments Council Member Contributors Special thanks go to Dori Skelding, Chase Card Services, who led this project. Member contributors included: Copyright © 2013 Smart Card Alliance

Home Back Smart Card Alliance About the Payments Council The Smart Card Alliance Payments

Home Back Smart Card Alliance About the Payments Council The Smart Card Alliance Payments Council focuses on facilitating the adoption of chip-enabled payments and payment applications in the U. S. through education programs for consumers, merchants, issuers, acquirers/processors, government regulators, mobile telecommunications providers and payments service providers. The group brings together payments industry stakeholders, including payments industry leaders, merchants and suppliers, and works on projects related to implementing EMV, contactless payments, NFC-enabled payments and applications, mobile payments, and chip-enabled e-commerce. The Council’s primary goal is to inform and educate the market about the value of chip-enabled payments in improving the security of the payments infrastructure and in enhancing the value of payments and payment-related applications for industry stakeholders. Council participation is open to any Smart Card Alliance member who wishes to contribute to the Council projects. Copyright Notice Copyright © 2013 Smart Card Alliance, Inc. All rights reserved. Reproduction or distribution of this publication in any form is forbidden without prior permission from the Smart Card Alliance. The Smart Card Alliance has used best efforts to ensure, but cannot guarantee, that the information described in this report is accurate as of the publication date. The Smart Card Alliance disclaims all warranties as to the accuracy, completeness or adequacy of information in this report. This resource does not endorse any specific product or service. Product or service references are provided to illustrate the points being made. The EMV ecosystem described in this resource is based upon Smart Card Alliance Payments Council research and analysis as of publication time. Any changes or updates will be communicated in future publications on the EMV Connection web site (http: //www. emv-connection. com), as needed. Trademark Notice All registered trademarks, or service marks are the property of their respective owners. Copyright © 2013 Smart Card Alliance Exit