ROSCOS SODA BAR AND GRILL FLOWCHART ASSIGNMENT KRISAN

ROSCO’S SODA BAR AND GRILL FLOWCHART ASSIGNMENT KRISAN SILABAN ACCT 3122 SECTION 2 SEPTEMBER 12, 2016 Page 1 of 5

PROCESS SUMMARY SHEET Department Activity/Process Inputs Outputs Server Take Customer Order Form Server Enter Customer Order to POS Customer Order Form Open Kitchen Order File & Open Customer Order File Routing & Quality Print & Update Open Kitchen Order File Kitchen Order Ticket Kitchen Review & Prepare Food Order Kitchen Order Ticket & Raw Materials Inventory Finished Goods Inventory & Completed Kitchen Order Ticket Routing & Quality Verify Order Accuracy FGI & Kitchen Order Ticket Decision Routing & Quality Send Back Incorrect Order FGI & Kitchen Order Ticket with correction Finished Goods Inventory Routing & Quality Close (updates) Open Kitchen Order FGI & Updated Kitchen Order File Server Deliver Finished Goods & Ask if customer need anything else Finished Goods Inventory Decision Server Take Customer Additional Order Customer Order Form *repeat flow* Server Prepare & Print Customer Ticket Open Customer File Customer Ticket Page 2 of 5

PROCESS SUMMARY SHEET Department Activity/Process Inputs Outputs Server Deliver Ticket to Customer Ticket & Payment Method (Credit Card) Server Collect Payment (CC) & Enter Payment Method in POS System Credit Card Number Updated Open Customer Order File Server Close Open Customer Order File Updated Open Customer Order File Closed Customer Order File (in disk) Server Update Credit Card Receipt File Updated Open Customer Order File Updated Credit Card Receipt File (in disk) Server Generate CC Verification Slip Updated Open Customer Order File Printed CC Receipt Server Deliver CC Receipt to Customer Printed CC Receipt with Tip Server Input Tip/Update CC Receipt File CC Receipt with Tip Updated CC Receipt File Page 3 of 5

Flowchart of the Revenue Process for Rosco’s Soda Bar & Grill Prepared by: Krisan Silaban, September 12, 2016 Last Updated by: Krisan Silaban, September 12, 2016 Assigned Customer Take Customer Order Kitchen Workstation Routing & Quality Server B Print & Update Open Kitchen Orders Open Kitchen Order File Kitchen Order Ticket A Customer Order Form Review and Prepare Order Verify Order Accuracy Enter Customer Order into Point of Sale Yes P-2 Open Customer Order File Deliver FGI and ask if customer need anything else No, Ticket P-2 Additional Order? Correct Order? Close Open Kitchen Order Send FGI to Server Update Kitchen Order Ticket Corrected Kitchen Order Ticket FGI Yes, Additional Order B Updated Kitchen Order Ticket Trash FGI A Page 4 of 5 No FGI RMI Completed Kitchen Order Ticket

Flowchart of the Revenue Process for Rosco’s Soda Bar & Grill Prepared by: Krisan Silaban, September 12, 2016 Last Updated by: Krisan Silaban, September 12, 2016 Routing & Quality Server P-2 Customer Ticket Customer Credit Card (CC) Prepare & Print Customer Ticket Collect Payment and Run CC Through Card Reader Customer Ticket CC Information Deliver to Customer Updated Open Customer Order File Closed Order File Update CC Receipt File Credit Card Receipt File Verify Approval Assumption: All cards are approved Generate CC Verification Slip Printed CC Receipt D Deliver to Customer Revenue Recorded Input Tip/ Update CC Receipt File CC Receipt with Tip to Record Page 5 of 5 Kitchen Workstation