Roles and responsibilities Role Circulator CNC Operator High

Roles and responsibilities Role Circulator CNC Operator High Level Overview • Prepare instrument carts required for the production of human bone and tissue allografts in accordance with company SOPs, AATB standards, and federal and state government rules and regulations • Clean and disinfect cleanrooms and decontaminate instruments • May assist processing and packaging technicians • Operate machines to perform machine functions on workpieces • Set up, maintain, modify, and operate a variety of computer-controlled machine tools to produce precision parts and instruments • Knowledge of mechanics, metal properties, layout, and machining procedures required Quality Assurance Technician • Inspect, test, sort, sample, and weigh various materials, parts, and products for defects, wear, and deviations from specifications • Read work orders, blueprints, and other instructions to determine product specifications, material requirements, operational methods or sequences Production Supervisor • Organize, prioritize, and plan work to accomplish production goals and targets • Maintain a safe work environment • May train and coordinate the activities of production and operation Deep dive into the Circulator role follows 1

The Circulator role follows a multi-level career path Normal Volume Limited Volume Circulator Lead External talent Circulator III 2

Pre-required Required up-skill Required Occupation-specific competencies necessary for each role Roles: Competencies: Circulator III Circulator Lead Equipment Check Machinery Instrument Preparation Medical Support Process Documentation Material Moving or Transport Process & Analysis Administrative Functions Equipment Maintenance Management & Planning Employee Training 3

Pre-required Required up-skill Required Foundational competencies necessary for each role Roles: Competencies: Circulator III Circulator Lead Active Learning Equipment Safety Coordination Time Management Judgment and Decision Making Personnel Management Complex Problem Solving Speaking 4

Pre-required Required up-skill Required Interpersonal competencies necessary for each role Roles: Competencies: Circulator III Circulator Lead Active Listening Office Etiquette Teamwork Communication Monitoring Problem Sensitivity Social Perceptiveness Team Management 5

Competency overview for Pinnacle Transplant Competencies Occupation-Specific Competencies Circulator III Circulator Lead Equipment Check Process Documentation Process & Analysis Administrative Functions Machinery Material Moving or Transport Equipment Maintenance Management & Planning Instrument Preparation Employee Training Medical Support Foundational Competencies Interpersonal Competencies Active Learning Coordination Judgment and Decision Making Personnel Management Equipment Safety Time Management Complex Problem Solving Speaking Active Listening Teamwork Monitoring Problem Sensitivity Office Etiquette Communication Social Perceptiveness Team Management 6

Key occupation-specific competencies: Circulator 1 Pre-required Required up-skill Required Competency Overview Equipment Check Machinery Instrument Preparation Medical Support § Able to check PPE supply levels in locker rooms, cleanrooms, and the General Lab Area and notify Production Manager and other applicable departments to ensure proper levels of inventory are maintained § Able to safely and appropriately operate, demonstrate, clean, and lubricate machines § Intermediate experience with sterilization equipment (e. g. , Autoclave, heat sealer, sonicator) § Prepare materials (e. g. , instruments) needed for carts § Create instrument packs and wrap decontaminated instruments and supplies for sterilization § Assist all applicable technicians with setting-up the sterile field and aseptic gowning and gloving in the cleanrooms 7

Educational providers for key occupation-specific competencies: Circulator 1 Equipment Check Machinery Instrument Preparation Medical Support Pre-required Required up-skill Required Educational provider Specific course(s) or program(s) Length Delivery ▪ In-house training § On-site training § TBD § In-person ▪ In-house training § On-site training § TBD § In- person ▪ In-house training § On-site tutorial on criteria used for instrument preparation § TBD § In-person ▪ American Association of Tissue Banks § Certification Code of Conduct § Exam § Online 8

Key foundational competencies: Circulator 1 Pre-required Required up-skill Required Competency Overview Active Learning Equipment Safety § Understanding the implications of new information for both current and future problem solving and decision making § Able to follow safety procedure and protocols; Ensuring the complete physical safety of oneself and one’s co-workers at all times without exception 9

Educational providers for foundational competencies: Circulator 1 Educational provider Active Learning Equipment Safety Specific course(s) or program(s) Pre-required Required up-skill Required Length Delivery § ed. X course § Creative Problem Solving and Decision Making course § 30 hours § Online ▪ § N/A TBD 10

Key interpersonal competencies: Circulator 1 Pre-required Required up-skill Required Competency Overview Active Listening Office Etiquette § The ability to listen to and understand information and ideas presented through spoken words and sentences (e. g. , understanding occupation-specific terms and their practical meaning) § Complete assignments to meet work schedules and keep supervisor informed of progress 11

Educational providers for key interpersonal competencies: Circulator 1 Educational provider Active Listening Office Etiquette Specific course(s) or program(s) Pre-required Required up-skill Required Length Delivery § Lynda. com course § Becoming an Active Listener § 1 hour § Online § Lynda. com course § Office Etiquette § 5. 5 hours § Online 12

Key occupation-specific competencies: Circulator 1 to Circulator 2 Pre-required Required up-skill Required Competency Overview Process Documentation Material Moving or Transport Equipment Check § May be assigned to a processor or technician to document critical tissue processing activities (e. g. , time) § Assist with transferring donor tissue to WIP areas Machinery Instrument Preparation Medical Support 13

Educational providers for key occupation-specific competencies: Circulator 1 to Circulator 2 Specific course(s) or program(s) Educational provider Process Documentation Material Moving or Transport Equipment Check ▪ American Association of Tissue Banks § TBD Machinery § Certification Code of Conduct § Certified Tissue Bank Specialist (CTBS) § N/A Instrument Preparation Pre-required Required up-skill Required Length Delivery § Exam § Online § N/A Medical Support 14

Key foundational competencies: Circulator 2 Pre-required Required up-skill Required Competency Overview Coordination Team Management Active Learning § Working well with others (e. g. , applicable technician or other circulators) to set-up the sterile field, aseptic gowning, and gloving in the cleanrooms § Maximizing the use of one's own time and the time of others; Showing up on time, reliably completing tasks by set deadlines and adapting to changes in deadlines and priorities Equipment Safety 15

Educational providers for foundational competencies: Circulator 2 Educational provider Coordination Length Delivery § ed. X course § Communication & Teamwork § 6 hours § Online § Lynda. com course § Time Management Fundamentals course § 3 hours § Online Team Management Active Learning Specific course(s) or program(s) Pre-required Required up-skill Required Equipment Safety 16

Key interpersonal competencies: Circulator 2 Pre-required Required up-skill Required Competency Overview Teamwork Communication Active Listening § Able to work with packaging and processing technicians § Able to effectively communication with technicians, supervisors, and other applicable staff members Office Etiquette 17

Educational providers for key interpersonal competencies: Circulator 2 Educational provider Teamwork Communication Active Listening Specific course(s) or program(s) Pre-required Required up-skill Required Length Delivery § ed. X course § Communication & Teamwork § 6 hours § Online § Same as above Office Etiquette 18

Key occupation-specific competencies: Circulator 2 to Circulator 3 Pre-required Required up-skill Required Competency Overview Process Analysis Equipment Maintenance Equipment Check § Deep understanding the process components and analysis of the end-to-end process § Inspection and tests of instruments to evaluate quality or performance using a set of test tools Machinery Instrument Preparation Medical Support Process Documentation Material Moving or Transport 19

Educational providers for key occupation-specific competencies: Circulator 2 to Circulator 3 Specific course(s) or program(s) Educational provider Process Analysis Equipment Maintenance Equipment Check ▪ Lynda. com course § In-house trainer Machinery § Process Improvement Fundamentals § On-site training Instrument Preparation Medical Support Pre-required Required up-skill Required Length Delivery § 1. 5 hours § Online § TBD § In-person Process Documentation Material Moving or Transport 20

Pre-required Required up-skill Required Key foundational competencies: Circulator 3 Competency Overview Judgment & Decision Making Complex Problem Solving Active Learning § Able to make decisions independently when appropriate (picking the right machines and using an efficient process to create products); follows safety protocols and does not take short cuts, which can be risky § See process from start to finish, take initiative to identify problems and solve them (minimize waste) and choose the most efficient way to produce; able to operate independently with decreasing supervision required over time; proactively maintain tools to optimize efficiency Equipment Safety Coordination Time Management 21

Educational providers for foundational competencies: Circulator 3 Specific course(s) or program(s) Educational provider Judgment & Decision Making Complex Problem Solving Active Learning Pre-required Required up-skill Required Length Delivery § ed. X course § Analytical Problem Solving & Design Thinking course § 35 hours § Online § ed. X course § Creative Problem Solving and Decision Making course § 30 hours § Online Equipment Safety Coordination Time Management 22

Pre-required Required up-skill Required Key interpersonal competencies: Circulator 3 Competency Overview Monitoring § Monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action Social Perceptiveness § Being aware of others’ reactions and understanding why they react as they do Active Listening Office Etiquette Teamwork Communication 23

Educational providers for key interpersonal competencies: Circulator 3 Pre-required Required up-skill Required Specific course(s) or program(s) Length Delivery § The Manager's Guide to Employee Feedback – Impakt Publishing 2014 § TBD § In-person Social Perceptiveness § Same as above Active Listening Office Etiquette Educational provider Monitoring Teamwork Communication 24

Pre-required Required up-skill Required Key occupation-specific competencies: Circulator 2 to Circulator Lead Competency Overview Administrative Functions § Experience dealing with planning, budgeting, and organizing of different resources (human, financial, or physical); activities may include weekly scheduling, employee assessments, and managing expenses HR Management & Planning § Identifies and manages the current and future HR needs of an organizations in ways like succession planning, job analysis, performance appraisals, organizational development, HR policies, and organizational analysis Employee Training Equipment Check § Assist staff in using various techniques, tools, strategies, and materials to complete jobs Machinery Instrument Preparation Medical Support Process Documentation Material Moving or Transport 25

Educational providers for key occupation-specific competencies: Circulator 2 to Circulator Lead Specific course(s) or program(s) Educational provider Administrative Functions HR Management & Planning Employee Training Equipment Check ▪ § Process Improvement Fundamentals Lynda. com course Pre-required Required up-skill Required Length Delivery § 1. 5 hours § Online § Same as above § TBD § N/A Machinery Instrument Preparation Medical Support Process Documentation Material Moving or Transport 26

Key foundational competencies: Circulator Lead Pre-required Required up-skill Required Competency Overview Personnel Management Speaking Active Learning § Motivating, developing, and directing people as they work, identifying the best people for the job § Talking to others to convey information effectively Equipment Safety Coordination Time Management 27

Educational providers for foundational competencies: Circulator Lead Personnel Management Educational provider Specific course(s) or program(s) Length Delivery § University of Phoenix § Effective Management § 8 hours § In-person § ed. X course § Introduction to Public Speaking § 40 hours § Online Speaking Active Learning Pre-required Required up-skill Required Equipment Safety Coordination Time Management 28

Key interpersonal competencies: Circulator Lead Pre-required Required up-skill Required Competency Overview Problem Sensitivity § The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem Team Management § Able to work with and lead personnel (e. g. , circulators, technicians) to resolve problems and efficiently find solutions Active Listening Office Etiquette Teamwork Communication 29

Educational providers for key interpersonal competencies: Circulator Lead Specific course(s) or program(s) Educational provider Problem Sensitivity Team Management Active Listening Pre-required Required up-skill Required Length Delivery § Coursera. com course § Effective Problem Solving & Decision-Making § 6 hours § Online § Lynda. com course § Management Tips § 5. 5 hours § Online Office Etiquette Teamwork Communication 30